Qatar Airways slips to #2
Jul 20, 2014, 11:59 pm
#16
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
If you were right, and passengers were not fussed by lounge access and the amenities they find there, then airlines might well scale back those facilities. Qatar is quite clearly not aiming to do that.
Jul 21, 2014, 1:06 am
#17
Join Date: Apr 2009
Location: Doha, Qatar
Programs: QR Gold
Posts: 772
The lounge is part of the product. An airline has to appeal to a wide range of passenger wants and needs. It's a mistake to generalise from the requirements of a single passenger (e.g. "me") to "most passengers".
If you were right, and passengers were not fussed by lounge access and the amenities they find there, then airlines might well scale back those facilities. Qatar is quite clearly not aiming to do that.
If you were right, and passengers were not fussed by lounge access and the amenities they find there, then airlines might well scale back those facilities. Qatar is quite clearly not aiming to do that.
Jul 23, 2014, 7:54 pm
#18
Join Date: Jan 2012
Programs: AC Elite, EY Gold, QR Gold
Posts: 58
I totally agree with you that lounges are essential; but what I meant is that they are not nessessary decsion-making factors when choosing a particular flight--partly because passengers have a certain expectation when choosing a certain carrier. Its a shame that QR didnt open its lounges on time; however, hopefully, things will change for the better in a few days time.
I have no complaints about their on-board product.