Missing miles....
Jan 15, 2012, 10:36 am
#1
Original Poster
Join Date: Jun 2009
Posts: 9
Missing miles....
Guys,
Like a plonker I've just checked my Q miles statement and realise that a BKK - LHR journey is missing from the statement. I took it Feb 2011 in Business as well so am missing about 9k and 60 points. Any way I can claim these now?
Thanks
Like a plonker I've just checked my Q miles statement and realise that a BKK - LHR journey is missing from the statement. I took it Feb 2011 in Business as well so am missing about 9k and 60 points. Any way I can claim these now?
Thanks
Last edited by reggieb; Jan 15, 2012 at 10:37 am Reason: added date
Jan 15, 2012, 4:37 pm
#3
Join Date: Nov 2010
Posts: 349
Its not looking good I'm afraid. This from the Introduction section of the PC Terms and Conditions.
Any dispute regarding reward/accrual and/or other actions must be reported to Qatar Airways within 6 months from the date of transaction, after which this shall not be investigated by QR or claimed by members.
And this from 'Claims For Missing Qmiles'.
Should any transactions not reflect in a Member’s account after 45 days of the date of transaction, the Member may request to claim missing Qmiles as long as the request is made within 6 months of the date on which the transaction took place.
Good luck. Looks like you will need it.
Any dispute regarding reward/accrual and/or other actions must be reported to Qatar Airways within 6 months from the date of transaction, after which this shall not be investigated by QR or claimed by members.
And this from 'Claims For Missing Qmiles'.
Should any transactions not reflect in a Member’s account after 45 days of the date of transaction, the Member may request to claim missing Qmiles as long as the request is made within 6 months of the date on which the transaction took place.
Good luck. Looks like you will need it.
Last edited by Nuff Said; Jan 15, 2012 at 4:47 pm Reason: Additional paragraphs and correction.
Jan 16, 2012, 8:27 am
#4
Join Date: Dec 2011
Location: Bangkok, Thailand
Programs: Privilege Club
Posts: 350