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Old Nov 8, 08, 4:23 pm   #1
 
Join Date: Feb 2008
Location: SYD
Programs: UA 1K, Qantas, EK, DL, NWA
Posts: 41
Wheelchair Assistance at JFK

Hi Folks - (this is posted in the AA forum as well)

I'm looking to connect from a QF flight from LAX arriving at JFK terminal 7 to a AA Eagle puddle jumper departing from JFK terminal 8.

I've requested disability assistance from AA and was wondering if anyone has had experience (good/bad) with AA managing their connection between these two terminals?

I had to do this previously without assistance and recall that you had to exit security from term 7, take a train to term 8, and then clear security again. Took me about 30 minutes.

Do you think that with the disability assistance, I could make this connection in 1 hour?
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Old Nov 8, 08, 8:06 pm   #2
 
Join Date: Nov 2003
Location: Brisbane Australia
Posts: 92
I have used AA wheelchair assist before when travelling with my grandmother.
They were waiting at the door of the plane. They were very friendly, got us through all security and customs ++fast.
Gave them a big tip, after my normal USA airport experiences it's great to see one part that is actually working well.
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Old Nov 8, 08, 8:36 pm   #3
 
Join Date: Feb 2003
Location: Brisbane, AU
Programs: QF Platinum One, Super Supreme Executive Elite Superior Diamond Preferred Platinum for Life
Posts: 1,435
Quote:
Originally Posted by pocoyo View Post
I had to do this previously without assistance and recall that you had to exit security from term 7, take a train to term 8, and then clear security again. Took me about 30 minutes.

Do you think that with the disability assistance, I could make this connection in 1 hour?
My experience with having wheelchair assistance is that time is definately on your side. TBH I think you'd make it in under 20minutes ;-)
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