Need contact info for FSD @ PHX
#1
Original Poster
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott Gold, HH Diamond
Posts: 2,490
Need contact info for FSD @ PHX
That about sums it up-the contact info I had is apparently out of date, so if anyone has current contact info, including an e-mail, I would appreciate it.
Thank you.
Thank you.
#2
Join Date: Apr 2008
Location: USA
Posts: 1,439
Philip A. Kaiser
Customer Support Specialist
TSA-Phoenix Sky Harbor International Airport (PHX)
Customer Service & Claims Management Team
Work: 602-794-3143
Cel: 571-268-4191
philip.kaiser AT dhs DOT gov
Mr. Kaiser also referred me to:
Alisa Nakashima-Smith
Customer Service Manager
Phoenix Sky Harbor International Airport
602.273.8874 (office)
alisa.smith AT phoenix DOT gov
Last edited by pmocek; Jan 21, 2010 at 12:23 pm Reason: correct Mr. Kaiser's eo-mail address
#3
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,111
#4
Original Poster
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott Gold, HH Diamond
Posts: 2,490
When I wrote to PHX using TSA's "Got Feedback?" form to get information about airport photography policies last year, the response came from this man, who would likely be able to get you contact information for the FSD there:
Philip A. Kaiser
Customer Support Specialist
TSA-Phoenix Sky Harbor International Airport (PHX)
Customer Service & Claims Management Team
Work: 602-794-3143
Cel: 571-268-4191
phillip.kaiser AT dhs DOT gov
Mr. Kaiser also referred me to:
Alisa Nakashima-Smith
Customer Service Manager
Phoenix Sky Harbor International Airport
602.273.8874 (office)
alisa.smith AT phoenix DOT gov
Philip A. Kaiser
Customer Support Specialist
TSA-Phoenix Sky Harbor International Airport (PHX)
Customer Service & Claims Management Team
Work: 602-794-3143
Cel: 571-268-4191
phillip.kaiser AT dhs DOT gov
Mr. Kaiser also referred me to:
Alisa Nakashima-Smith
Customer Service Manager
Phoenix Sky Harbor International Airport
602.273.8874 (office)
alisa.smith AT phoenix DOT gov
#5
Join Date: Apr 2008
Location: USA
Posts: 1,439
Please post your findings here for others who come looking for the same information you're seeking.
#6
FlyerTalk Evangelist
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: AA Gold AAdvantage Elite, Rapids Reward
Posts: 38,326
IF you want to write email to FSD in PHX is at [email protected] for any your concerns. If you would like to speak with TSA manager Jack will be there in terminal 3 at north checkpoint. He work for early morning hours. HE will able answered you any problems at Sky Harbor.
#7
Original Poster
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott Gold, HH Diamond
Posts: 2,490
Nancy Deborah Adams
US Transportation Security Administration Customer Support
[email protected]
[email protected]
AZ Customer Support Team: 480-375-2626
Fax 602 267 1884
TSA National Contact Center: 1-866-289-9673
Info: www.tsa.gov/travelers E-mail: [email protected]
My original reason for asking for the current FSD contact info in PHX was to request assistance in transiting the checkpoint next week, for reasons which I'll not go into right now. Her very lengthy response had numerous suggestions & offers of her own assistance in it, which I plan to take her up on (or at least try to!) on the day of travel.
While reserving judgement until I & all my party are on the other side of the checkpoint next week, I have been pleasantly surprised by the level of response from both Ms. Adams & Mr. Kaiser. ^