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Old Jan 21, 2010, 8:55 am
  #1  
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Need contact info for FSD @ PHX

That about sums it up-the contact info I had is apparently out of date, so if anyone has current contact info, including an e-mail, I would appreciate it.

Thank you.
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Old Jan 21, 2010, 11:20 am
  #2  
 
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Originally Posted by txrus
That about sums it up-the contact info I had is apparently out of date, so if anyone has current contact info, including an e-mail, I would appreciate it.
When I wrote to PHX using TSA's "Got Feedback?" form to get information about airport photography policies last year, the response came from this man, who would likely be able to get you contact information for the FSD there:

Philip A. Kaiser
Customer Support Specialist
TSA-Phoenix Sky Harbor International Airport (PHX)
Customer Service & Claims Management Team
Work: 602-794-3143
Cel: 571-268-4191
philip.kaiser AT dhs DOT gov

Mr. Kaiser also referred me to:

Alisa Nakashima-Smith
Customer Service Manager
Phoenix Sky Harbor International Airport
602.273.8874 (office)
alisa.smith AT phoenix DOT gov

Last edited by pmocek; Jan 21, 2010 at 12:23 pm Reason: correct Mr. Kaiser's eo-mail address
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Old Jan 21, 2010, 11:31 am
  #3  
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Originally Posted by txrus
That about sums it up-the contact info I had is apparently out of date, so if anyone has current contact info, including an e-mail, I would appreciate it.

Thank you.
http://www.tsa.gov/press/releases/2009/0320.shtm

If nothing else a telephone # for Public Affairs.
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Old Jan 21, 2010, 12:06 pm
  #4  
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Originally Posted by pmocek
When I wrote to PHX using TSA's "Got Feedback?" form to get information about airport photography policies last year, the response came from this man, who would likely be able to get you contact information for the FSD there:

Philip A. Kaiser
Customer Support Specialist
TSA-Phoenix Sky Harbor International Airport (PHX)
Customer Service & Claims Management Team
Work: 602-794-3143
Cel: 571-268-4191
phillip.kaiser AT dhs DOT gov

Mr. Kaiser also referred me to:

Alisa Nakashima-Smith
Customer Service Manager
Phoenix Sky Harbor International Airport
602.273.8874 (office)
alisa.smith AT phoenix DOT gov
Thanks, Phil-I'll admit, I forgot about your earlier thread w/all the contact info in it, so thank you for not flaming me over that! (BTW-there's only 1 'L' in Mr. Kaiser's first name, I discovered when I tried to e-mail him w/both L's in there, but he's already responded so it's definately still valid ^ ).
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Old Jan 21, 2010, 12:26 pm
  #5  
 
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Originally Posted by txrus
there's only 1 'L' in Mr. Kaiser's first name, I discovered when I tried to e-mail him w/both L's in there, but he's already responded so it's definately still valid.
Corrected. Thanks. That's the one part I didn't cut-and-paste, and Phillip with two L's just rolls off my fingers.

Please post your findings here for others who come looking for the same information you're seeking.
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Old Jan 21, 2010, 1:15 pm
  #6  
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IF you want to write email to FSD in PHX is at [email protected] for any your concerns. If you would like to speak with TSA manager Jack will be there in terminal 3 at north checkpoint. He work for early morning hours. HE will able answered you any problems at Sky Harbor.
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Old Jan 22, 2010, 12:11 pm
  #7  
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Originally Posted by pmocek
Corrected. Thanks. That's the one part I didn't cut-and-paste, and Phillip with two L's just rolls off my fingers.

Please post your findings here for others who come looking for the same information you're seeking.
I rec'd a very prompt response from:

Nancy Deborah Adams
US Transportation Security Administration Customer Support
[email protected]
[email protected]
AZ Customer Support Team: 480-375-2626
Fax 602 267 1884
TSA National Contact Center: 1-866-289-9673
Info: www.tsa.gov/travelers E-mail: [email protected]

My original reason for asking for the current FSD contact info in PHX was to request assistance in transiting the checkpoint next week, for reasons which I'll not go into right now. Her very lengthy response had numerous suggestions & offers of her own assistance in it, which I plan to take her up on (or at least try to!) on the day of travel.

While reserving judgement until I & all my party are on the other side of the checkpoint next week, I have been pleasantly surprised by the level of response from both Ms. Adams & Mr. Kaiser. ^
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