WoW airlines - cancelled flight
#1
Original Poster
Join Date: Mar 2007
Posts: 4,967
WoW airlines - cancelled flight
I have a wow airlines booking in late May. Just received notice that they are cancelling the flight. Options are rebooking or partial refund. Since I have already booked a non-refundable hotel, will they reimburse for that?
#4
Original Poster
Join Date: Mar 2007
Posts: 4,967
Yeah I expected as much. Think my CC travel insurance will cover most of it. I wonder what "unexpected circumstances" cause a flight cancellation 4 months out.
Edit: looks like they have consolidated schedule from everyday to just 3-4x per week.
Edit: looks like they have consolidated schedule from everyday to just 3-4x per week.
#5
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Why only a "partial" refund?
(And there is no reason for them to refund the hotel. They are offering to rebook you. This incident is no reason to cancel your trip - you can still arrive at your hotel on the date booked.
Even if there somehow was any reason here that required you to cancel the hotel, the incidentals related to your travel are always your responsibility, not the airline's)
(And there is no reason for them to refund the hotel. They are offering to rebook you. This incident is no reason to cancel your trip - you can still arrive at your hotel on the date booked.
Even if there somehow was any reason here that required you to cancel the hotel, the incidentals related to your travel are always your responsibility, not the airline's)
#6
Original Poster
Join Date: Mar 2007
Posts: 4,967
Why only a "partial" refund?
(And there is no reason for them to refund the hotel. They are offering to rebook you. This incident is no reason to cancel your trip - you can still arrive at your hotel on the date booked.
Even if there somehow was any reason here that required you to cancel the hotel, the incidentals related to your travel are always your responsibility, not the airline's)
(And there is no reason for them to refund the hotel. They are offering to rebook you. This incident is no reason to cancel your trip - you can still arrive at your hotel on the date booked.
Even if there somehow was any reason here that required you to cancel the hotel, the incidentals related to your travel are always your responsibility, not the airline's)
Given the new schedule(s) the trip no longer makes sense for us - was a long weekend trip but now require taking more time off work. Good news is that it looks like the hotel will let us cancel anyways with only a tiny penalty.
#7
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Good stuff!
FYI, it's usually worth paying a little extra for a refundable rate at a hotel - particularly if you have any inkling that you may want to cancel. In many cases, it's only a few quid/Euro/dollars more.
Some booking sites also offer even the cheapest available rates as a refundable rate.
it also means that, once your plans firm up, you can search for a cheaper rate at the same, or different, hotel - and cancel the original reservation.
FYI, it's usually worth paying a little extra for a refundable rate at a hotel - particularly if you have any inkling that you may want to cancel. In many cases, it's only a few quid/Euro/dollars more.
Some booking sites also offer even the cheapest available rates as a refundable rate.
it also means that, once your plans firm up, you can search for a cheaper rate at the same, or different, hotel - and cancel the original reservation.
#8
Original Poster
Join Date: Mar 2007
Posts: 4,967
Yeah I usually do but the rate was 40% cheaper so took the risk. Seems like the hotel had actually some previous experience with WoW airlines and cancellations. When I called and explained the rep said he wasn't surprised at all. Maybe that's why they were nice :-)
Last edited by olouie; Jan 19, 2017 at 8:33 am
#9
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Join Date: Mar 2008
Location: Netherlands
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I'm guessing this was in Reykjavik?
Iceland is apparently short of hotel rooms so they probably know they will have no trouble in selling the room - possibly at a higher rate than you agreed to!
Iceland is apparently short of hotel rooms so they probably know they will have no trouble in selling the room - possibly at a higher rate than you agreed to!
#10
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Join Date: Mar 2007
Posts: 4,967