EU261 compensation at airport?
Jan 20, 2017, 9:51 pm
#16
Join Date: Oct 2016
Location: Singapore
Posts: 8
Sorry for reviving an old thread but predictably Vueling does not make its contact email readily accessible to the public.
Does anyone know what email address I can use for an EC261/2004 claim? I am reluctant to use their online form and I also need to attach several documents to the claim.
Thank you.
Does anyone know what email address I can use for an EC261/2004 claim? I am reluctant to use their online form and I also need to attach several documents to the claim.
Thank you.
Jan 21, 2017, 1:43 am
#17
Join Date: Jan 2010
Posts: 9,307
Sep 4, 2017, 1:20 pm
#18
Join Date: Mar 2017
Posts: 21
Hello
I am currently in Porto, waiting for my flight to Brussels with Vueling. The flight is delayed 2 hours 45 minutes. Apparently there was an aircraft change so that is an operational reason. The flight is 1475 kilometer so I think that I am entitled to EU261 compensation. Now: where do I go? Can I go here at the airport or do I have to file a claim after the flight?
I am currently in Porto, waiting for my flight to Brussels with Vueling. The flight is delayed 2 hours 45 minutes. Apparently there was an aircraft change so that is an operational reason. The flight is 1475 kilometer so I think that I am entitled to EU261 compensation. Now: where do I go? Can I go here at the airport or do I have to file a claim after the flight?
Last edited by Tricialac; Sep 4, 2017 at 1:22 pm Reason: just realized date was 2016
Sep 7, 2017, 5:15 am
#19
Original Poster
Join Date: Aug 2011
Posts: 326
Their email contact was: [email protected]
I however used their online form two times at the beginning. Do make screenshots of every step you take so you can prove that you sent it to them.
I however used their online form two times at the beginning. Do make screenshots of every step you take so you can prove that you sent it to them.