Go Back   FlyerTalk Forums > Miles&Points > Car Rental Programs/Partners > Other Car Rental Programs (ie. Alamo, Enterprise)
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Jun 16, 11, 11:25 am   #1
 
Join Date: Mar 2005
Location: DAY
Programs: AA Lifetime Gold, BA, DL, CO, UA, F9, AS, SPG, HHonors Gold, WN, Club Carlson Gold,
Posts: 1,331
Las Vegas Alamo question, with reservation, do I need to go to rental counter?

I have an upcoming Alamo "Insiders" reservation for Las Vegas airport. From the rental center, do I just go to the cars and select a car from the reserved car category, or do I need to check in at the counter? Normally, I do go to the reservation counter, but recent car rental reservations in Denver and somewhere else which I can't remember, I was told to just go to the cars, pick a car in the reserved category and complete check out at the exit gate. So, I was just wondering, what's the policy at LAS? Thanks!
swdke is offline   Reply With Quote
Old Jun 16, 11, 7:39 pm   #2
 
Join Date: Nov 2006
Programs: HA Platinum
Posts: 33
I just completed a rental in May and will do another one in July with Alamo in Vegas.

With a reservation confirmation, you still need to check in. Alamo has a bunch of kiosks at their reservation area. They also have agents, but it is faster to go through the kiosk system. You have to input your reservation number, credit card information, etc. and it will then give you a confirmation form. You then go to the Alamo section and select the car type that your reserved...Economy, Compact, Mid-Sized, etc.

You then drive to the check out area, show your reservation form, credit card and driver's license to the attendant. Also, at that time, if you want to log in car damage (dents, etc.) you need to do that. They do not have the damage indication forms in the cars. If you didn't indicate so, they will also ask if you want to take the pre-paid gas plan or fill up on your own before returning. I always fill up on my own.
gs-flyer is offline   Reply With Quote
Old Jul 12, 11, 7:51 am   #3
 
Join Date: Mar 2005
Location: DAY
Programs: AA Lifetime Gold, BA, DL, CO, UA, F9, AS, SPG, HHonors Gold, WN, Club Carlson Gold,
Posts: 1,331
LAX Alamo question: With "Insiders" reservation, do I need to go to rental counter?

edit to delete, posted in wrong forum.
swdke is offline   Reply With Quote
Old Jul 22, 11, 1:58 pm   #4
 
Join Date: Jul 2007
Location: DFW
Programs: AA (Gold), Hilton Gold, Hyatt, IHG Plat, SPG Gold,
Posts: 347
We just rented from Alamo at LAS. Use the kiosk. No lines, no waiting, they have quite a few (plus an employee who stands around them to help if needed).

Print your receipt and take it to the garage where an employee will direct you to the row of cars that you can select from.
TxTrav is offline   Reply With Quote
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 7:09 pm.