Qatar Airways in Doha Lounge Access Policy for One World Elites/Issues
Jun 3, 2015, 3:37 am
#1
Original Poster
Join Date: Jan 2006
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Qatar Airways in Doha Lounge Access Policy for One World Elites/Issues
This may be of value for people going to or via Doha, and please correct if anything here is wrong.
Having transited and visited Doha over the last few months it seems QR has a distinct lounge access policy. While I am not certain to the accuracy of the below information, as these are personal observations, I could not get good answers on the ground, this may be of value if flying to or via Doha if you are visiting the lounges.
Oryx (Business) Lounge. Looks like designed for Elite Status Passengers flying economy class, on all One World Airlines. Walked in did not stay long, and headed for Al Mourjan Lounge. There are snacks but no dining options.
Al Mourjan (Business) Lounge. For Business Class Passengers flying Business, on all 1W carriers. The staff at the bottom of the escalators directed 1W Status passengers flying economy to the Oryx Lounge. This is a nice lounge, though did not try the dining option.
Al Safwa (First) Lounge. For First Class Passengers travalling First Class. Although a OWE was told no access.
My observations are based on being a OWE on CX. The only 1W lounge options are QR, QR, and QR.
Important note. Check in desks for non-QR passengers open a strict 3 hours ahead. If heading for the airport suggest do not get there early as nothing to do but wait. If transiting allow plenty of time, just like Dubai.
Having transited and visited Doha over the last few months it seems QR has a distinct lounge access policy. While I am not certain to the accuracy of the below information, as these are personal observations, I could not get good answers on the ground, this may be of value if flying to or via Doha if you are visiting the lounges.
Oryx (Business) Lounge. Looks like designed for Elite Status Passengers flying economy class, on all One World Airlines. Walked in did not stay long, and headed for Al Mourjan Lounge. There are snacks but no dining options.
Al Mourjan (Business) Lounge. For Business Class Passengers flying Business, on all 1W carriers. The staff at the bottom of the escalators directed 1W Status passengers flying economy to the Oryx Lounge. This is a nice lounge, though did not try the dining option.
Al Safwa (First) Lounge. For First Class Passengers travalling First Class. Although a OWE was told no access.
My observations are based on being a OWE on CX. The only 1W lounge options are QR, QR, and QR.
Important note. Check in desks for non-QR passengers open a strict 3 hours ahead. If heading for the airport suggest do not get there early as nothing to do but wait. If transiting allow plenty of time, just like Dubai.
Last edited by Nicc HK; Jun 3, 2015 at 3:43 am Reason: Change of terms to common usage
Jun 3, 2015, 3:57 am
#2
formerly gemini573
Join Date: Jun 2003
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This may be of value for people going to or via Doha, and please correct if anything here is wrong.
Having transited and visited Doha over the last few months it seems QR has a distinct lounge access policy. While I am not certain to the accuracy of the below information, as these are personal observations, I could not get good answers on the ground, this may be of value if flying to or via Doha if you are visiting the lounges.
Oryx (Business) Lounge. Looks like designed for Elite Status Passengers flying economy class, on all One World Airlines. Walked in did not stay long, and headed for Al Mourjan Lounge. There are snacks but no dining options.
Al Mourjan (Business) Lounge. For Business Class Passengers flying Business, on all 1W carriers. The staff at the bottom of the escalators directed 1W Status passengers flying economy to the Oryx Lounge. This is a nice lounge, though did not try the dining option.
Al Safwa (First) Lounge. For First Class Passengers travalling First Class. Although a OWE was told no access.
My observations are based on being a OWE on CX. The only 1W lounge options are QR, QR, and QR.
Important note. Check in desks for non-QR passengers open a strict 3 hours ahead. If heading for the airport suggest do not get there early as nothing to do but wait. If transiting allow plenty of time, just like Dubai.
Having transited and visited Doha over the last few months it seems QR has a distinct lounge access policy. While I am not certain to the accuracy of the below information, as these are personal observations, I could not get good answers on the ground, this may be of value if flying to or via Doha if you are visiting the lounges.
Oryx (Business) Lounge. Looks like designed for Elite Status Passengers flying economy class, on all One World Airlines. Walked in did not stay long, and headed for Al Mourjan Lounge. There are snacks but no dining options.
Al Mourjan (Business) Lounge. For Business Class Passengers flying Business, on all 1W carriers. The staff at the bottom of the escalators directed 1W Status passengers flying economy to the Oryx Lounge. This is a nice lounge, though did not try the dining option.
Al Safwa (First) Lounge. For First Class Passengers travalling First Class. Although a OWE was told no access.
My observations are based on being a OWE on CX. The only 1W lounge options are QR, QR, and QR.
Important note. Check in desks for non-QR passengers open a strict 3 hours ahead. If heading for the airport suggest do not get there early as nothing to do but wait. If transiting allow plenty of time, just like Dubai.
Jun 3, 2015, 5:27 am
#4
Join Date: May 2003
Programs: OW Emerald
Posts: 1,452
This is a known exception and is listed on the oneWorld page,
http://www.oneworld.com/ffp/lounge-access
http://www.oneworld.com/ffp/lounge-access
oneworld lounge access for frequent flyers by tier status
The following exceptions apply:
...
4. Qatar Airways Al Safwa and Al Mourjan lounges at Hamad International Airport in Doha and Qatar Airways Premium Lounge at London Heathrow Terminal 4 are excluded.
The following exceptions apply:
...
4. Qatar Airways Al Safwa and Al Mourjan lounges at Hamad International Airport in Doha and Qatar Airways Premium Lounge at London Heathrow Terminal 4 are excluded.
Jun 5, 2015, 10:15 am
#6
Suspended
Join Date: Jul 2007
Posts: 4,477
It is well discussed since the opening of Doha new airport. And it seems the lounge access recently changed again as per oneworld.com website. A dedicated Business class lounge and a dedicated first class lounge have opened for oneworld elite flying economy class.
Jun 5, 2015, 11:41 am
#7
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,520
They have done the same as BA with the Concorde Room or SQ with the Private Room and have not classed these lounges as First/Business lounges allowing them to restrict access.
It will be interesting to see what they end up doing with the Al Safwa lounge due to the lack of First seats in their network. Depending on capacity they may just let it sit fairly empty, or maybe they will allow access to their J pax if they are OWE or top tier in their own program.
It will be interesting to see what they end up doing with the Al Safwa lounge due to the lack of First seats in their network. Depending on capacity they may just let it sit fairly empty, or maybe they will allow access to their J pax if they are OWE or top tier in their own program.
Dec 17, 2015, 2:14 pm
#8
Join Date: Mar 2006
Programs: AAdv Exec Platinum, SPG Gold
Posts: 13
Any insights on whether access to the Al Mourjan lounge is allowed if in-bound flight is in business class and outbound is in economy (both on Qatar)? Am trying to secure a business class award but the last leg from Doha to Male only has economy seats available.
This may be of value for people going to or via Doha, and please correct if anything here is wrong.
Al Mourjan (Business) Lounge. For Business Class Passengers flying Business, on all 1W carriers. The staff at the bottom of the escalators directed 1W Status passengers flying economy to the Oryx Lounge. This is a nice lounge, though did not try the dining option.
Al Mourjan (Business) Lounge. For Business Class Passengers flying Business, on all 1W carriers. The staff at the bottom of the escalators directed 1W Status passengers flying economy to the Oryx Lounge. This is a nice lounge, though did not try the dining option.
Dec 17, 2015, 7:28 pm
#9
Join Date: Mar 2006
Programs: AAdv Exec Platinum, SPG Gold
Posts: 13
Please note the following access conditions for the Al Mourjan Business Lounge:
a. Al Mourjan Lounge is an exclusive lounge for QR and oneworld business class ticketed customers who can enjoy a range of exclusive facilities and services.
b. Business class FFP Redemption ticket holders (for first leg and/or onward journey) are entitled to this lounge as well.
c. Customers travelling on Qatar Airways operated codeshare partner flights are entitled to Al Mourjan Lounge according to the ticketed class.
d. Business class customers booked on mixed cabin itineraries are eligible to access Al Mourjan Lounge.
Customer shall present a valid ticket and/or boarding card for the onward or previous long-haul international flight in order to avail the lounge facility.
e. Customers above the age of 12yrs booked in economy class even though travelling with family members booked in first or business class are not eligible to access this lounge.
f. Upgraded economy class customers are not entitled to this lounge.
Dec 24, 2015, 3:37 am
#10
Join Date: Jan 2015
Programs: QR Platinum
Posts: 470
Answering my own question; got the info from Qatar on their lounge policy. Thought I would post here in case it benefits someone..
Please note the following access conditions for the Al Mourjan Business Lounge:
a. Al Mourjan Lounge is an exclusive lounge for QR and oneworld business class ticketed customers who can enjoy a range of exclusive facilities and services.
b. Business class FFP Redemption ticket holders (for first leg and/or onward journey) are entitled to this lounge as well.
c. Customers travelling on Qatar Airways operated codeshare partner flights are entitled to Al Mourjan Lounge according to the ticketed class.
d. Business class customers booked on mixed cabin itineraries are eligible to access Al Mourjan Lounge.
Customer shall present a valid ticket and/or boarding card for the onward or previous long-haul international flight in order to avail the lounge facility.
e. Customers above the age of 12yrs booked in economy class even though travelling with family members booked in first or business class are not eligible to access this lounge.
f. Upgraded economy class customers are not entitled to this lounge.
Please note the following access conditions for the Al Mourjan Business Lounge:
a. Al Mourjan Lounge is an exclusive lounge for QR and oneworld business class ticketed customers who can enjoy a range of exclusive facilities and services.
b. Business class FFP Redemption ticket holders (for first leg and/or onward journey) are entitled to this lounge as well.
c. Customers travelling on Qatar Airways operated codeshare partner flights are entitled to Al Mourjan Lounge according to the ticketed class.
d. Business class customers booked on mixed cabin itineraries are eligible to access Al Mourjan Lounge.
Customer shall present a valid ticket and/or boarding card for the onward or previous long-haul international flight in order to avail the lounge facility.
e. Customers above the age of 12yrs booked in economy class even though travelling with family members booked in first or business class are not eligible to access this lounge.
f. Upgraded economy class customers are not entitled to this lounge.
Last edited by Crisu69; Dec 24, 2015 at 8:25 am
Nov 2, 2016, 3:40 pm
#13
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Nov 3, 2016, 5:48 am
#14
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From the lounge guide ( https://www.oneworld.com/ffp/lounge-access ) , would have access to either of Qatar Airways Business Class Lounge or the Qatar Airways First Class Lounge.