stimpy

Is it just me, or is the "stops" option not available in the new version? This is a very important feature to me, so if it's not available in the new version, I prefer the old version.

Also, for those of us who know airport codes, the new version is slower. I like just plugging in CDG to LAX and not waiting for the Internet to search what those mean. Especially if you are on a very slow link.

kitsura

I was trying to use matrix 2 a few days back and the airport code and sales city doesn't automatically fill in on browsers apart from IE. Not sure if it's fixed now but it's very annoying since you can't proceed to search until the "valid" airport code is filled in by the matrix website.

stimpy

It works in Chrome, but slow. Probably really slow if you are on a poor Internet link.

ITAGiRL

Thanks for all the great feedback and comments on Matrix 2. With your help
we have found some bugs, some usability issues, and identified a few new
features. We will update Matrix 2 later next week to address many of them.

The best way to report problems or make suggestions is use the "contact us" button at the top of the page on Matrix 2. This is especially useful after you do a query since the email attaches the query information the developer needs to diagnose the problem.

While we cannot respond to each and every comment, please know that our
developers and product teams read all of them, and considers your feedback
an important aspect in prioritizing and understanding requirements.

We'll post on this thread next week when the updates have been made.

Your friendly Product Management Team

3544quebec

ITA would you please return Oct 17th to your calendar and get rid of the 2nd Oct 16th - one Oct 16th is sufficient! Thanks

nebratu

Is the month long search gone from the new matrix?

aktchi

It's there, just called "See calendar of lowest fares". Click "more Options" to start your search at a date of your choosing instead of just one of the 12 calendar months.

caesar04

It appears to be a step backwards in functionality and I didn't even run a single query. In fact, I didn't even get past the first line. My searches usually start with a list of airports unrelated geographically because I live in a second tier city and start most of my trips with a domestic hop to an international hub. I can't find a way to specify multiple airports as the beginning or end of my trip. The page corrects my
PEK; PVG; HKG
to
PEK, PVG, HKG
and then flags it as being incorrect. Using spaces as the delimiter also doesn't work. Anyone figure out how to make this work?

Being able to check multiple intercontinental gateways for fares was one of ITAs most useful features to me (that and the routing language of course).

Back to matrix1 for me it is...

For what it's worth, I complained directly to ITA about this already throught the contact us popup.

Caesar

bcmatt

This sounds ridiculous but works!

1. Type BRU, AMS
2. Get the warning sign
3. Delete the space so you have BRU,AMS and then hit the Tab key
4. Now it will let you run the search

If the airports are within 300 miles, you can hit Nearby next to the box and individually hand pick them, which if anything is even more of a faff (depending on how many airports there are nearby to scroll through!)

Or, you know, just use the old version!

aktchi

Yes, it is some kind of bug but the feature does work after teasing you. You write JFK;ORD;LAX or JFK,ORD,LAX. The system turns it into JFK, ORD, LAX inserting the spaces. Then it complains that there are illegal spaces. You delete the spaces. It re-inserts them and then proceeds just fine.

bcmatt

Or you can hit the More Options button and then the Advanced routing codes link just under the text entry boxes. This appears to just let you use the codes we are all used to straight off!

aktchi

True, but I have been able to use the same codes in the original box too. What I like about More Options is that it makes the flexible date search more flexible.

SkyBuck

What I would like to see is a setting to remember user preferences so that the More Options and Advanced Routing Codes boxes are opened by default.

PRS

Not only is choosing multiple airports more difficult on the search page but I no longer see any option to filter the results by destination and arrival airport on the results page. The previous design had a tab specifically for that purpose. Where is this option in the new version?

bcmatt

On the results page, click on the To/From tab at the top of the column and you can pick and choose airports. Incidentally, inputting multiple airports on the search page seems to no longer be a problem now, no error coming up any more.