Finally Figure out Poor Suite Upgrade Chance in US-based Marriott
#1
Original Poster
Join Date: Oct 2012
Location: CTU,BOS,NYC,LAX,HKG,AUH,DXB
Programs: HU G, 3U G, CZ G, UA 1K, Marriott Titanium, AA EXP, DL Plat, IHG SRA, TK G, Hilton G
Posts: 107
Finally Figure out Poor Suite Upgrade Chance in US-based Marriott
I have a 100% suite upgrade experience with marriott in asia.However, in United States, I only get 40% of them . Today I talked to manager of Boston Copley Place, he told me that in most cases we group sell our suites to meetings/events so normally suite is un-upgradable to platinum suite simply because they are full. So it is hard to directly book a suite online since it always show sold out or not available. .... And most hotels have suites like 4 out of 200 or 2o out of 500.... thats why.
Actually, IHG RA might be the best one for suite-lover lol. But I still like marriott lol...
Actually, IHG RA might be the best one for suite-lover lol. But I still like marriott lol...
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I have a 100% suite upgrade experience with marriott in asia.However, in United States, I only get 40% of them . Today I talked to manager of Boston Copley Place, he told me that in most cases we group sell our suites to meetings/events so normally suite is un-upgradable to platinum suite simply because they are full. So it is hard to directly book a suite online since it always show sold out or not available. .... And most hotels have suites like 4 out of 200 or 2o out of 500.... thats why.
Actually, IHG RA might be the best one for suite-lover lol. But I still like marriott lol...
Actually, IHG RA might be the best one for suite-lover lol. But I still like marriott lol...
For some group contracts, the organizer gets some "free" suites to give to officers of the organization, convention plannners, etc.
Last edited by MSPeconomist; Feb 4, 2014 at 4:52 am Reason: typos
#3
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
Pretty simple. If you are in some joint for 1-2 nights you may slide into a suite. If you want it for 7 days plan to pay the daily upcharge.
This is where I've found MR program is not very good. Even using points when on vacation I have to pay the resort fee and if I want/need the suite/jr suite I end up payon 50-150 per night on top of using points. May as well book off-brand hotel and end up less cash out of pocket.
MR makes no promise of suites and even in Asia, a suite is far from a lock. Curious what hotels you stay at in Asia where you've been 100% upgraded? By upgrade I'm talking a suite, not simply a club level floor or city vs parking lot view (those IMO are not really upgrades).
This is where I've found MR program is not very good. Even using points when on vacation I have to pay the resort fee and if I want/need the suite/jr suite I end up payon 50-150 per night on top of using points. May as well book off-brand hotel and end up less cash out of pocket.
MR makes no promise of suites and even in Asia, a suite is far from a lock. Curious what hotels you stay at in Asia where you've been 100% upgraded? By upgrade I'm talking a suite, not simply a club level floor or city vs parking lot view (those IMO are not really upgrades).
#5
Join Date: Jan 2013
Location: IAH
Programs: UA 1K, Marriott Plt, Hilton Gold, BA Silver, GE
Posts: 347
#6
Join Date: Feb 2003
Location: N Charleston South Carolina
Programs: UA PM (by 2MM), DL GM (by 3.5MM), Marriott Lifetime Plat
Posts: 1,655
Pretty simple. If you are in some joint for 1-2 nights you may slide into a suite. If you want it for 7 days plan to pay the daily upcharge.
This is where I've found MR program is not very good. Even using points when on vacation I have to pay the resort fee and if I want/need the suite/jr suite I end up payon 50-150 per night on top of using points. May as well book off-brand hotel and end up less cash out of pocket.
MR makes no promise of suites and even in Asia, a suite is far from a lock. Curious what hotels you stay at in Asia where you've been 100% upgraded? By upgrade I'm talking a suite, not simply a club level floor or city vs parking lot view (those IMO are not really upgrades).
This is where I've found MR program is not very good. Even using points when on vacation I have to pay the resort fee and if I want/need the suite/jr suite I end up payon 50-150 per night on top of using points. May as well book off-brand hotel and end up less cash out of pocket.
MR makes no promise of suites and even in Asia, a suite is far from a lock. Curious what hotels you stay at in Asia where you've been 100% upgraded? By upgrade I'm talking a suite, not simply a club level floor or city vs parking lot view (those IMO are not really upgrades).
Here is the link (you have to be logged in first):
https://www.marriott.com/hotel-promo...ite-upgrade.mi
Here are the terms:
Complimentary suite upgrades are subject to availability for Platinum Elite members staying at participating hotels located in Asia Pacific.
Participating hotel brands in Asia Pacific include: JW Marriott® Hotels & Resorts, Renaissance® Hotels, Marriott® Hotels & Resorts and Courtyard by Marriott® Hotels. Hotel locations in Asia Pacific include: Australia, China (including Hong Kong S.A.R.), Guam, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand and Vietnam. In Japan and South Korea, suite upgrades may be limited and may be offered at the hotel's discretion.
Complimentary Suite Upgrade: Generally, based on availability at check-in; in some cases, availability is determined later in the day. Limited to a Member’s personal guestroom. Upgrades include most available suite types, except Presidential Suites, Chairman Suites and other signature suites. For stays greater than 3 nights, suite upgrades are subject to the hotel’s discretion.
Rewards Program Terms and Conditions apply.
#7
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Actually, Marriott does now promises a suite, if available, in Asia for stays of 3 days or less for Plat members. Longer stays are up to the hotel to decide. But, in reality, you do get upgraded to suites there very often. Many older US Marriotts don't even have suites and if they only have like 4 out of 200+ hotel rooms. And like the OP said, a lot of times these rooms are used more for meetings, etc. Think of a room with a Murphy bed, for example.
Here is the link (you have to be logged in first):
https://www.marriott.com/hotel-promo...ite-upgrade.mi
Here are the terms:
Complimentary suite upgrades are subject to availability for Platinum Elite members staying at participating hotels located in Asia Pacific.
Participating hotel brands in Asia Pacific include: JW Marriott® Hotels & Resorts, Renaissance® Hotels, Marriott® Hotels & Resorts and Courtyard by Marriott® Hotels. Hotel locations in Asia Pacific include: Australia, China (including Hong Kong S.A.R.), Guam, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand and Vietnam. In Japan and South Korea, suite upgrades may be limited and may be offered at the hotel's discretion.
Complimentary Suite Upgrade: Generally, based on availability at check-in; in some cases, availability is determined later in the day. Limited to a Member’s personal guestroom. Upgrades include most available suite types, except Presidential Suites, Chairman Suites and other signature suites. For stays greater than 3 nights, suite upgrades are subject to the hotel’s discretion.
Rewards Program Terms and Conditions apply.
Here is the link (you have to be logged in first):
https://www.marriott.com/hotel-promo...ite-upgrade.mi
Here are the terms:
Complimentary suite upgrades are subject to availability for Platinum Elite members staying at participating hotels located in Asia Pacific.
Participating hotel brands in Asia Pacific include: JW Marriott® Hotels & Resorts, Renaissance® Hotels, Marriott® Hotels & Resorts and Courtyard by Marriott® Hotels. Hotel locations in Asia Pacific include: Australia, China (including Hong Kong S.A.R.), Guam, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand and Vietnam. In Japan and South Korea, suite upgrades may be limited and may be offered at the hotel's discretion.
Complimentary Suite Upgrade: Generally, based on availability at check-in; in some cases, availability is determined later in the day. Limited to a Member’s personal guestroom. Upgrades include most available suite types, except Presidential Suites, Chairman Suites and other signature suites. For stays greater than 3 nights, suite upgrades are subject to the hotel’s discretion.
Rewards Program Terms and Conditions apply.
#8
Original Poster
Join Date: Oct 2012
Location: CTU,BOS,NYC,LAX,HKG,AUH,DXB
Programs: HU G, 3U G, CZ G, UA 1K, Marriott Titanium, AA EXP, DL Plat, IHG SRA, TK G, Hilton G
Posts: 107
This would be true for large properties that frequently are part of conventions, byt typically there would be some periods when those hotels are fairly empty. The reason also wouldn't apply to many smaller Marriotts or those in locations that don't get a lot of convention traffic.
For some group contracts, the organizer gets some "free" suites to gives to officers of the organization, convention plannners, etc.
For some group contracts, the organizer gets some "free" suites to gives to officers of the organization, convention plannners, etc.
#9
Original Poster
Join Date: Oct 2012
Location: CTU,BOS,NYC,LAX,HKG,AUH,DXB
Programs: HU G, 3U G, CZ G, UA 1K, Marriott Titanium, AA EXP, DL Plat, IHG SRA, TK G, Hilton G
Posts: 107
Pretty simple. If you are in some joint for 1-2 nights you may slide into a suite. If you want it for 7 days plan to pay the daily upcharge.
This is where I've found MR program is not very good. Even using points when on vacation I have to pay the resort fee and if I want/need the suite/jr suite I end up payon 50-150 per night on top of using points. May as well book off-brand hotel and end up less cash out of pocket.
MR makes no promise of suites and even in Asia, a suite is far from a lock. Curious what hotels you stay at in Asia where you've been 100% upgraded? By upgrade I'm talking a suite, not simply a club level floor or city vs parking lot view (those IMO are not really upgrades).
This is where I've found MR program is not very good. Even using points when on vacation I have to pay the resort fee and if I want/need the suite/jr suite I end up payon 50-150 per night on top of using points. May as well book off-brand hotel and end up less cash out of pocket.
MR makes no promise of suites and even in Asia, a suite is far from a lock. Curious what hotels you stay at in Asia where you've been 100% upgraded? By upgrade I'm talking a suite, not simply a club level floor or city vs parking lot view (those IMO are not really upgrades).
#10
Original Poster
Join Date: Oct 2012
Location: CTU,BOS,NYC,LAX,HKG,AUH,DXB
Programs: HU G, 3U G, CZ G, UA 1K, Marriott Titanium, AA EXP, DL Plat, IHG SRA, TK G, Hilton G
Posts: 107
Actually, Marriott does now promises a suite, if available, in Asia for stays of 3 days or less for Plat members. Longer stays are up to the hotel to decide. But, in reality, you do get upgraded to suites there very often. Many older US Marriotts don't even have suites and if they only have like 4 out of 200+ hotel rooms. And like the OP said, a lot of times these rooms are used more for meetings, etc. Think of a room with a Murphy bed, for example.
Here is the link (you have to be logged in first):
https://www.marriott.com/hotel-promo...ite-upgrade.mi
Here are the terms:
Complimentary suite upgrades are subject to availability for Platinum Elite members staying at participating hotels located in Asia Pacific.
Participating hotel brands in Asia Pacific include: JW Marriott® Hotels & Resorts, Renaissance® Hotels, Marriott® Hotels & Resorts and Courtyard by Marriott® Hotels. Hotel locations in Asia Pacific include: Australia, China (including Hong Kong S.A.R.), Guam, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand and Vietnam. In Japan and South Korea, suite upgrades may be limited and may be offered at the hotel's discretion.
Complimentary Suite Upgrade: Generally, based on availability at check-in; in some cases, availability is determined later in the day. Limited to a Member’s personal guestroom. Upgrades include most available suite types, except Presidential Suites, Chairman Suites and other signature suites. For stays greater than 3 nights, suite upgrades are subject to the hotel’s discretion.
Rewards Program Terms and Conditions apply.
Here is the link (you have to be logged in first):
https://www.marriott.com/hotel-promo...ite-upgrade.mi
Here are the terms:
Complimentary suite upgrades are subject to availability for Platinum Elite members staying at participating hotels located in Asia Pacific.
Participating hotel brands in Asia Pacific include: JW Marriott® Hotels & Resorts, Renaissance® Hotels, Marriott® Hotels & Resorts and Courtyard by Marriott® Hotels. Hotel locations in Asia Pacific include: Australia, China (including Hong Kong S.A.R.), Guam, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand and Vietnam. In Japan and South Korea, suite upgrades may be limited and may be offered at the hotel's discretion.
Complimentary Suite Upgrade: Generally, based on availability at check-in; in some cases, availability is determined later in the day. Limited to a Member’s personal guestroom. Upgrades include most available suite types, except Presidential Suites, Chairman Suites and other signature suites. For stays greater than 3 nights, suite upgrades are subject to the hotel’s discretion.
Rewards Program Terms and Conditions apply.
#11
Original Poster
Join Date: Oct 2012
Location: CTU,BOS,NYC,LAX,HKG,AUH,DXB
Programs: HU G, 3U G, CZ G, UA 1K, Marriott Titanium, AA EXP, DL Plat, IHG SRA, TK G, Hilton G
Posts: 107
In US I got upgraded at Renaissance Boston( Vice Presidential Suite), Marriott Coply Place and Miami Key West MR, Miami JW. Thats all I have. No thing @others inclunding Courtyard, Resindence Inn or anything else.
#12
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
I stayed in Marriott JW Chongqing, JW KUL, Marriott Shanghai City Centre, JW marriott Shanghai, Renaissance Yu garden @Shanghai, and a bunch of Shanghai marriott and renaissances. Also Beijing City Wall Marriott, JW marriott, Bangkokg JW, Bangkok Renaissance, Phuket JW, Koh Lak JW, Koh Samui ReN. Honkong JW. Hongkong MR Skycity.
Very surprised to see you post about getting suite upgrade at JW Phuket as it's been reported by many to be nearly impossible to get them to comp a suite.....
#13
Original Poster
Join Date: Oct 2012
Location: CTU,BOS,NYC,LAX,HKG,AUH,DXB
Programs: HU G, 3U G, CZ G, UA 1K, Marriott Titanium, AA EXP, DL Plat, IHG SRA, TK G, Hilton G
Posts: 107
Uh.....Just make the comments when you make the reservation. the upgrade code is "RPUP" or whaever. let me check Marriott Quizlet
#14
Original Poster
Join Date: Oct 2012
Location: CTU,BOS,NYC,LAX,HKG,AUH,DXB
Programs: HU G, 3U G, CZ G, UA 1K, Marriott Titanium, AA EXP, DL Plat, IHG SRA, TK G, Hilton G
Posts: 107
P6 platinum card member
U1 upgrade please
When you book the hotel you can input at the comments blank " P6 U1 to Suite"
Or you can just say you want a suite upgrade.
#15
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
Still doubting the PW Phuket upgrade to suite.