Tip envelopes in rooms
Sep 19, 2014, 12:22 pm
#271
Join Date: Jan 2013
Location: LA
Posts: 1,281
Correct, but I'm not imposing calling it a housekeeping service fees. Charge more for the room. Instead of $330 a night, it's now $331 or $332 as base rate, and Marriott manages it and gives $1-2 per each room a housekeeper cleans. Plain and simple, keep me out of it.
Sep 19, 2014, 12:50 pm
#272
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,700
Actually, this entire debate is so silly. Not from our perspective, but because the travel industry has long taken advantage of those on business accounts or vacationers. This just adds to a long list of junk fees capitalizing on captive travelers such as resorts fees, room service fees & charges, energy surcharges, $6 bottles of in room water, $5 candy bars in minibar, taxes above and beyond sales tax, baggage fees, $200 change fees, etc.
So why is anyone shocked now?
Sep 19, 2014, 2:01 pm
#273
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
Here's a thought. Keep the rate at $330 and take $2 per night out of the profit. Plain and simple, keep me out of it.
Sep 19, 2014, 8:02 pm
#274
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
I might start leaving SEIU information packs in rooms when I leave.
Sep 19, 2014, 8:13 pm
#275
Join Date: Mar 2007
Location: Center Seat in Coach in a AA A321
Programs: AA Platinum, Marriott Rewards Lifetime Platinum
Posts: 261
This is the best post of the entire thread! Make a pro-union flyer and put that in the tip envelope. Only a small fraction of the company’s housekeepers belong to labor unions. Less than 10 percent of Marriott’s workforce is unionized. Let the employees know the benefits of unionizing. 
Sep 20, 2014, 2:46 pm
#276
Original Member
Join Date: May 1998
Location: **ATL**/PHX/MIA/LAX/HKG
Programs: AA-EXP/DL-Diamond/UA-100K/Hyatt-Globalist/Hilton-Diamond/Marriott-Titanium - Many more....
Posts: 546
Mr. Marriott's blog isn't getting a lot of comments - or they're getting a lot of comments that they're gatekeeping out. If you'd like to comment, go to
http://www.blogs.marriott.com/
I've posted a comment but we'll see if it gets through. As a former Courtyard GM, I'm frankly appalled. Mr. Marriott was known for mostly writing his own stuff for years - I don't think he wrote this blog post.
http://www.blogs.marriott.com/
I've posted a comment but we'll see if it gets through. As a former Courtyard GM, I'm frankly appalled. Mr. Marriott was known for mostly writing his own stuff for years - I don't think he wrote this blog post.
This is sad. They are not even willing to admit how many are unhappy and posted single critical response. Total responses posted 6. We were 4 total UNHAPPY responses on the Blog.
No transparency!
Sep 20, 2014, 7:11 pm
#277
Join Date: Feb 2009
Location: EWR
Programs: UA: Platinum, Marriott: Platinum
Posts: 108
Millenials, the future generation that will be staying at Marriott properties, don't carry small bills. They use credit cards and other electronic payment methods for virtually everything.
Want to inspire better tipping? Don't leave an envelope in the room -- leave an option on the final bill to do so and ensure that the money is dispensed appropriately. I guarantee that would lead to more tips than a silly envelope, which will be largely ignored by people who aren't tipping now anyway.
Want to inspire better tipping? Don't leave an envelope in the room -- leave an option on the final bill to do so and ensure that the money is dispensed appropriately. I guarantee that would lead to more tips than a silly envelope, which will be largely ignored by people who aren't tipping now anyway.
Sep 20, 2014, 8:06 pm
#278
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Millenials, the future generation that will be staying at Marriott properties, don't carry small bills. They use credit cards and other electronic payment methods for virtually everything.
Want to inspire better tipping? Don't leave an envelope in the room -- leave an option on the final bill to do so and ensure that the money is dispensed appropriately. I guarantee that would lead to more tips than a silly envelope, which will be largely ignored by people who aren't tipping now anyway.
Want to inspire better tipping? Don't leave an envelope in the room -- leave an option on the final bill to do so and ensure that the money is dispensed appropriately. I guarantee that would lead to more tips than a silly envelope, which will be largely ignored by people who aren't tipping now anyway.
Last edited by Segments; Sep 20, 2014 at 8:16 pm
Sep 21, 2014, 6:53 am
#279
Join Date: Feb 2012
Location: Helsinki (Finland)
Programs: IHG Plat, Marriott Plat
Posts: 468
They are definitely picking and choosing. My comments and three of my co-workers were NOT posted (they were negative). I did get called from his office.
This is sad. They are not even willing to admit how many are unhappy and posted single critical response. Total responses posted 6. We were 4 total UNHAPPY responses on the Blog.
No transparency!
This is sad. They are not even willing to admit how many are unhappy and posted single critical response. Total responses posted 6. We were 4 total UNHAPPY responses on the Blog.
No transparency!
Sep 21, 2014, 8:20 am
#280
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Millenials, the future generation that will be staying at Marriott properties, don't carry small bills. They use credit cards and other electronic payment methods for virtually everything.
Want to inspire better tipping? Don't leave an envelope in the room -- leave an option on the final bill to do so and ensure that the money is dispensed appropriately. I guarantee that would lead to more tips than a silly envelope, which will be largely ignored by people who aren't tipping now anyway.
Want to inspire better tipping? Don't leave an envelope in the room -- leave an option on the final bill to do so and ensure that the money is dispensed appropriately. I guarantee that would lead to more tips than a silly envelope, which will be largely ignored by people who aren't tipping now anyway.
Sep 21, 2014, 8:26 am
#281
Join Date: Jan 2011
Location: Cape Cod
Programs: AMEX DL
Posts: 78
I don't tip anything additional in restaurants that impose service charges regardless of any tip line. However, I would never leave the line blank. Drawing a heavy line through the space prevents someone from tampering later. I prefer to write the word INCLUDED in the space to make clear that I know what's going on.
I've even thought of writing up something on a small card and leaving it to explain why I didn't tip (nobody subsidizes my payroll, etc...ask your employer to pay a wage reflective of your skills as I pay mine) but I'm guessing it would just be met with a lot of eye rolling.
Last edited by Ca77andra; Sep 21, 2014 at 9:25 am
Sep 21, 2014, 8:50 am
#282
Join Date: Sep 2003
Location: LAS
Posts: 1,323
Just returned from a one night stay at the Renaissance Blackstone in Chicago and had no problem immediately locating the tip envelope in my room.
Shame, I did have a problem locating clean bed linens on one of the two queen beds in my room. Called housekeeping and someone came to up to change the sheets, and actually admitted that the hotel was sold out the previous night, as well as the night I checked in, so probably the housekeeper was in a hurry and just changed one bed's linens only.
Guess the previous guest forgot to fill the envelope . . .
Shame, I did have a problem locating clean bed linens on one of the two queen beds in my room. Called housekeeping and someone came to up to change the sheets, and actually admitted that the hotel was sold out the previous night, as well as the night I checked in, so probably the housekeeper was in a hurry and just changed one bed's linens only.
Guess the previous guest forgot to fill the envelope . . .
Sep 21, 2014, 9:00 am
#283
FlyerTalk Evangelist
Join Date: Feb 2012
Programs: AAdvantage Executive Platinum, Delta Silver Medallion, Marriott Bonvoy Ambassador
Posts: 14,110
This is what I use; makes it easy and an unambiguous, "HOUSEKEEPING," on the envelope leaves no room for doubt that this is a tip, not money left randomly on the bedside table/ desk.
Sep 21, 2014, 9:17 pm
#284
Join Date: May 2014
Programs: DL DM 360, Qatar Plat, Etihad Silver, MR Plat
Posts: 149
Not sure if anyone saw the woman on Headline News over the weekend trying to explain the program and why people should tip the housekeeper. Best line...they work in a dangerous job and are often injured constantly lifting heavy comforters and moving furniture. I was under the impression Marriott was responsible for workers comp, not the guest.
Sep 21, 2014, 11:57 pm
#285
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,969
I heard this on NPR in Chicago - it was a local program and they had some union leader on the show. She recommended $1-$4/day for regular hotels and $10ish (I think) for high end hotels. http://www.wbez.org/programs/afterno...usekeepers-and
She recommended tipping everyday since there can be different housekeepers and putting the tip on top of the pillow. Excuse me? Putting dirty money on my pillow?
She recommended tipping everyday since there can be different housekeepers and putting the tip on top of the pillow. Excuse me? Putting dirty money on my pillow?
