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Old Jan 10, 2016, 6:35 am
  #1  
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Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
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Serve rejecting checks

I've been having a hard time with Serve lately, accepting checks.

Every month, I get a check for $25.00, one drawn on Wells Fargo. It's a check sent to my by a friend, who uses his bank's bill paying service. So, it's computer printed. For a while, I had no problems depositing them with Serve.

For the last couple of months, Certegy (which Amex uses for the check processing, apparently) has rejected those checks. They have been zero help telling me why they're rejecting them.

Then, a couple of weeks ago, I got a check from a car dealership for $100, also computer printed. It was rejected by Certegy.

Now, I have a history of similar deposits with Serve, and the account has been opened for almost a year.

Has anyone else seen this problem recently?
fliesdelta is offline  
Old Jan 10, 2016, 8:26 am
  #2  
 
Join Date: Sep 2015
Posts: 285
Why bother. Just deposit it mobile with your bank or ATM it
Joshy119 is offline  
Old Jan 10, 2016, 9:50 am
  #3  
 
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
Originally Posted by fliesdelta
For the last couple of months, Certegy (which Amex uses for the check processing, apparently) has rejected those checks. They have been zero help telling me why they're rejecting them.
You talked to Certegy about this problem ?
Alcibiades is offline  
Old Jan 10, 2016, 10:40 am
  #4  
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Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
Originally Posted by Alcibiades
You talked to Certegy about this problem ?
Yes, and they were zero help. All they would tell me is "there are several criteria we use to determine the possibility of fraud, but we can't discuss further details".
fliesdelta is offline  


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