The flight Manifest
Oct 11, 2008, 2:45 am
#1
Original Poster
Join Date: Oct 2006
Location: MUC
Programs: LH HON, PC RA
Posts: 148
The flight Manifest
Yesterday I was bored on the flight between ATH and FRA and stood for a long time with Purser and FA in the galley/kitchen and talked and talked and talked...
Of course I asked about the flight manifest and they printed out for me the full one and explained a couple of things.
Interestingly no HON was aboard but a big load of SENs, even more than FTLs. Altogether it was more than 20 SENs&FTLs.
It was printed per section C and Y.
Behind there names were numbers, which generates a "hitlist" referring to their turnover in the past. Asking the FA/Purser whether this referes to the full year or just last week, they couldn't answer.
Then there was the list of "Important Guests" which showed approx. 8 people out of which six had the "SEN+" sign.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
However, both were very eager to find out and asked the Pilot to send a telex to FRA for information, but the pilot denied because he had a check-flight and didn't want to bother...
And last but not least there was a "Birthday" person aboard, which was also printed on the manifest.
They told me also that usually kids travelling alone, disabled persons and special meal requests are printed on it.
Of course I asked about the flight manifest and they printed out for me the full one and explained a couple of things.
Interestingly no HON was aboard but a big load of SENs, even more than FTLs. Altogether it was more than 20 SENs&FTLs.
It was printed per section C and Y.
Behind there names were numbers, which generates a "hitlist" referring to their turnover in the past. Asking the FA/Purser whether this referes to the full year or just last week, they couldn't answer.
Then there was the list of "Important Guests" which showed approx. 8 people out of which six had the "SEN+" sign.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
However, both were very eager to find out and asked the Pilot to send a telex to FRA for information, but the pilot denied because he had a check-flight and didn't want to bother...
And last but not least there was a "Birthday" person aboard, which was also printed on the manifest.
They told me also that usually kids travelling alone, disabled persons and special meal requests are printed on it.
Oct 11, 2008, 3:33 am
#2
Join Date: Jan 2005
Location: A Sight For Roll Eyes
Programs: :enrolleyes:+, :drôleyes:
Posts: 5,461
Oct 11, 2008, 7:26 am
#5
Join Date: Sep 2008
Posts: 397
Thats really interesting regarding the turnover. I too didn't know that IT could compile all that data. I think it might be a new addition, as the last manifest I saw (4/2007?) had just the basic stuff listed next to my name (HON, AVML, etc.)
Oct 11, 2008, 7:55 am
#6
Join Date: Oct 2007
Posts: 2,069
[QUOTE=travelben;10503579]
I am sure they loved chatting to you......
Why is that so interesting , its rare .
Hitlist ??
Turnover last week , thats a great indication of nothing.
T
SEN+,give us a break. No LH employee or FA part of this board who can kill this discussion ones and for all.
Who is the info on manifest for anyway , as it seems from many posts that the FA's can not decode the info provided
Yesterday I was bored on the flight between ATH and FRA and stood for a long time with Purser and FA in the galley/kitchen and talked and talked and talked...
Interestingly no HON was aboard
Behind there names were numbers, which generates a "hitlist" referring to their turnover in the past. Asking the FA/Purser whether this referes to the full year or just last week, they couldn't answer.
Hitlist ??
Turnover last week , thats a great indication of nothing.
T
hen there was the list of "Important Guests" which showed approx. 8 people out of which six had the "SEN+" sign.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
However, both were very eager to find out
Oct 11, 2008, 9:50 am
#8
Join Date: Oct 2004
Programs: LH HON
Posts: 3,421
Then there was the list of "Important Guests" which showed approx. 8 people out of which six had the "SEN+" sign.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
Oct 11, 2008, 10:42 am
#9
Join Date: May 2008
Location: All around
Programs: M&M, AVIS, HH, GP ...
Posts: 325
Then there was the list of "Important Guests" which showed approx. 8 people out of which six had the "SEN+" sign.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
Asking for the meaning one told me that she doesn't know and the other one guessed that it means that "SEN+" is on its way to HON, but couldn't confirm it.
Oct 11, 2008, 12:47 pm
#11
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
BA last year introduced the CIV score (0-100 possible). (commercial individual value). How it is really used: ??? a lot of myth around this too !
Oct 11, 2008, 6:04 pm
#12
Join Date: Jul 2004
Location: LON & MUC
Programs: BA Gold, LH FTL, KL Plat (comped), BD
Posts: 247
I can guarantee you, that this is not the reason for the SEN+. On the last occasions I had to see the manifest, I always showed up in the important guest section. having sen+. that said, I am not even close to HON (my current flight pattern has ~ 4-6 TATL roundtrips a year in C + lots of domestic flights in eco (mostly discounted buckets)).
IF SEN+ shall (and I am dubious about that) demoninate high value customers, then either
- Age is indeed an important component (good to know that once you retire they will not care about you anymore)
- There IT system that calculates the value is pretty flawed
As in my experience cabin staff does not care too much about the manifest, it does not matter anyway
Oct 12, 2008, 5:41 am
#13
Join Date: Jun 2006
Location: INN
Posts: 2,909
On my flight yesterday the FAs were very confused about an alleged KM*G as they didn't know what KM is. Today I looked it up and it's Air Malta which is not part of *A and not even partnering with LH AFAIK. Very strange manifest entry..
Oct 12, 2008, 5:59 am
#15
Join Date: Oct 2005
Location: MUC
Programs: LH HON, BMI gold
Posts: 519