Condor Emergency landing in Greenland
Jul 23, 2017, 2:00 pm
#1
Original Poster
Join Date: Mar 2007
Posts: 416
Condor Emergency landing in Greenland
A buddy of mine was on the Condor B763 flight ( FRA-LAS) that was diverted to Greenland on July 20th.
http://avherald.com/h?article=4abedcbe
He was in Business Class, they ended up spending the night in Greenland and slept on Army Cots as a group. They brought in a new plane the next day and everyone went on to Las Vegas in coach only. Except for the obvious danger of smoke in the cockpit, Greenland would certainly seem like an adventure under better circumstances.
What do you think my friend should expect for compensation?
I cannot imagine any EU rules about delays would apply as the emergency landing would certainly seem out of their control.
http://avherald.com/h?article=4abedcbe
He was in Business Class, they ended up spending the night in Greenland and slept on Army Cots as a group. They brought in a new plane the next day and everyone went on to Las Vegas in coach only. Except for the obvious danger of smoke in the cockpit, Greenland would certainly seem like an adventure under better circumstances.
What do you think my friend should expect for compensation?
I cannot imagine any EU rules about delays would apply as the emergency landing would certainly seem out of their control.
Jul 24, 2017, 1:34 am
#2
Join Date: Sep 2013
Posts: 2,188
Jul 24, 2017, 2:02 am
#3
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Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
No compensation.
Condor is operating very old Boeing 767-300ER planes. They break down very often.
If sth. happens quite regularly, it is not extraordinary anymore.
What I would do is to research how often the Boeing 767-300ER had technical difficulties in the last 24 months.
Did you catch the registration of the plane?
Condor owes the pax EUR 600 in EC 261/2004 compensation + 75% refund because of the downgrade.
The downgrade refund has to be paid regardless whether this situation is deemed extraordinary or not.
The Amtsgericht Bad Homburg is quite proficient in dealing with Condor.
Jul 24, 2017, 5:49 am
#4
Join Date: Oct 2007
Location: Munich, Germany
Programs: Miles&More Blue, SPG Silver
Posts: 3,379
From which source did you get this information? What does "very often"mean? Is this based on real facts or just a guess?
Jul 28, 2017, 12:56 pm
#7
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I am told that they promised all passengers full refunds.
The question is also to what amount the "full refund" applies to.
Jul 28, 2017, 3:17 pm
#8
Join Date: Mar 2008
Location: USA, France
Programs: LH HON*****, AF/KL Gold; HHilton Diamond; Marriott Gold; IHG Platinium; Avis PresClub
Posts: 934
Do you have a proof of your statement? Just making not funded statements does not help the OP and may lead him into the wrong direction.
It's average 767-300 age ist 21,6 years. This is number 52 of 101 operators (= average).
Jul 28, 2017, 3:24 pm
#9
Join Date: Mar 2008
Location: USA, France
Programs: LH HON*****, AF/KL Gold; HHilton Diamond; Marriott Gold; IHG Platinium; Avis PresClub
Posts: 934
Why do you turn all statements into a negative direction? The OP shall wait and see, what Condor is going to promise to him. If there is no feedback from Condor the next 2 - 3 weeks, we should give the OP tips to advance the issue. One should not start shouting now.