Lan Seat Selection
Jan 24, 2014, 2:25 pm
#31
Join Date: Nov 2007
Location: Lima, Peru
Programs: LAN Commodore
Posts: 733
I not only did it for Those LIM-MIA flights, but also for my MR to MEX flight next weekend. That call was about two weeks out. I imagine you are using the Spanish speaking agents¿¿??
Jan 26, 2014, 12:06 am
#33
Join Date: Jul 2010
Location: Small town near RNO
Programs: Delta 1MM/PM, BAEC GGL, Asiana Diamond Plus(Lifetime), AC *Tangerine
Posts: 900
I've had issues with getting anything in J on flights that have a stopover (LA600, LA593) other than row 5 without calling. That only seems to happen when I've been going straight through without a layover or flight number change. A quick call got everything fixed. I was only Premium Silver then and they've been paid tickets.
As usual with LAN YMMV.
As usual with LAN YMMV.
Last edited by ttuna3; Jan 26, 2014 at 7:35 am Reason: Typo/Senior Moment
Jan 27, 2014, 12:37 pm
#34
Join Date: Nov 2007
Location: Lima, Peru
Programs: LAN Commodore
Posts: 733
Jan 29, 2014, 9:15 am
#35
Join Date: Jun 2013
Programs: OW Emerald SPG Platinum/Lifetime Gold
Posts: 343
Jan 30, 2014, 8:26 am
#36
Join Date: Nov 2007
Location: Lima, Peru
Programs: LAN Commodore
Posts: 733
I´m just a lowly Comodoro. I call the local Lima number (213 8200) which connects me with the Chilean LANPASS agents, who are in Santiago I suppose. I don´t push the button for an English or Portuguese speaking agent. The recording asks for my LANPASS number and telef. password, identifies me as an elite member and shuttles me to one of the elite agents.
Feb 3, 2014, 1:38 pm
#38
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Just a wee update. As mentioned before, I'd made an economy redemption for my folks with LAN. They were auto-assigned the last row (28) and trying to change online just showed a spinning circle.
I called LAN today (just on their UK number but it auto-forwarded) and gave the agent the LAN booking reference obtained from CheckMyTrip - within a couple of minutes they were moved forward to row 9, which is now showing on the LAN website.
Painless process, not sure why it won't work online but at least the agent was very helpful!
I called LAN today (just on their UK number but it auto-forwarded) and gave the agent the LAN booking reference obtained from CheckMyTrip - within a couple of minutes they were moved forward to row 9, which is now showing on the LAN website.
Painless process, not sure why it won't work online but at least the agent was very helpful!
Feb 3, 2014, 1:50 pm
#39
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,635
Just a wee update. As mentioned before, I'd made an economy redemption for my folks with LAN. They were auto-assigned the last row (28) and trying to change online just showed a spinning circle.
I called LAN today (just on their UK number but it auto-forwarded) and gave the agent the LAN booking reference obtained from CheckMyTrip - within a couple of minutes they were moved forward to row 9, which is now showing on the LAN website.
Painless process, not sure why it won't work online but at least the agent was very helpful!
I called LAN today (just on their UK number but it auto-forwarded) and gave the agent the LAN booking reference obtained from CheckMyTrip - within a couple of minutes they were moved forward to row 9, which is now showing on the LAN website.
Painless process, not sure why it won't work online but at least the agent was very helpful!
Feb 3, 2014, 7:10 pm
#40
Join Date: Jun 2013
Programs: OW Emerald SPG Platinum/Lifetime Gold
Posts: 343
But he mystery remains: how is David getting 2L (even if he subsequently loses them)? The agents tell me the seats show up a blocked and they can;t assign them even for Comodoros ( all under airport control). There must ne some trick I am missing. 2L l is my preferrred roost for sleeping fights --- you know the ones where you decline all service and out on your eyes mask just aster the seatbelt sign goes off.
Last edited by postular; Feb 9, 2014 at 7:15 pm Reason: spelling
Feb 4, 2014, 11:34 am
#41
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Just a wee update. As mentioned before, I'd made an economy redemption for my folks with LAN. They were auto-assigned the last row (28) and trying to change online just showed a spinning circle.
I called LAN today (just on their UK number but it auto-forwarded) and gave the agent the LAN booking reference obtained from CheckMyTrip - within a couple of minutes they were moved forward to row 9, which is now showing on the LAN website.
Painless process, not sure why it won't work online but at least the agent was very helpful!
I called LAN today (just on their UK number but it auto-forwarded) and gave the agent the LAN booking reference obtained from CheckMyTrip - within a couple of minutes they were moved forward to row 9, which is now showing on the LAN website.
Painless process, not sure why it won't work online but at least the agent was very helpful!
Feb 4, 2014, 11:38 am
#42
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
But he mystery remains: how is Davis getting 2L (even if he subsequently loses them)? The agents tell me the seats show up a blocked and they can;t assign them even for Comodoros ( all under airport control). There must ne some trick I am missing. 2L l is my preferrred roost for sleeping fights --- you know the ones where you decline all service and out on your eyes mask just aster the seatbelt sign goes off.
Oh, they cannot? Yes they can. Recently I checked in #1 and an Emerald seat was already assigned. I'll post more on the Comodoro Black thread.
Feb 4, 2014, 12:07 pm
#43
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Feb 4, 2014, 1:58 pm
#44
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Nah, exit row seats are generally held to airport control...
but Emeralds can now select exit row on international flights at T-48 (if they get the software to work properly.)
but Emeralds can now select exit row on international flights at T-48 (if they get the software to work properly.)