Website down?
Nov 21, 2016, 7:00 pm
#1
Original Poster
Join Date: Dec 2006
Posts: 176
Website down?
Been trying to look at flights on the JB site for a couple of days, but all I get is an "OOPS," telling me the site is down.
I see nothing about it here, and haven't received an email from JB telling me site not available for booking flights.
Editing - am able to get in to site now, but it is showing "Unavailable" from Jan 13 - Feb 20 for SRQ - NYC.
No way that can be correct.
I see nothing about it here, and haven't received an email from JB telling me site not available for booking flights.
Editing - am able to get in to site now, but it is showing "Unavailable" from Jan 13 - Feb 20 for SRQ - NYC.
No way that can be correct.
Last edited by Liphotoman; Nov 21, 2016 at 8:01 pm
Nov 22, 2016, 6:22 am
#2
Join Date: Feb 2010
Location: JFK LGA PBI BOI
Posts: 910
You should get an warning messages "You have selected a return date more than 4 weeks after your departure date. Is this intentional?"
You have to click OK and you will see flights.
One direct flight B60164 $124 and two connecting thru BOS $164.
Return which is President's day BTW(weekend is over $500) is one direct 0163 at $360 and one connecting thru BOS $362.
You have to click OK and you will see flights.
One direct flight B60164 $124 and two connecting thru BOS $164.
Return which is President's day BTW(weekend is over $500) is one direct 0163 at $360 and one connecting thru BOS $362.
Dec 7, 2016, 11:04 am
#7
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
Finally got off hold with Mosaic line. Just gave the agent my card number to book over the phone. The system isn't taking my card, and the agent says the problem is on their end
Dec 7, 2016, 11:12 am
#8
Join Date: Jun 2015
Location: Seattle
Programs: DL DM; Hyatt Globalist; etc
Posts: 540
Looks like I'm in the same boat as everyone else - saw a good deal, went to book it, their site is having a meltdown.
On hold now for who knows how long.
I already transferred MR points over to book this, so I'm going to be peeved if it's not available by the time all of this comes back.
On hold now for who knows how long.
I already transferred MR points over to book this, so I'm going to be peeved if it's not available by the time all of this comes back.
Dec 7, 2016, 11:34 am
#10
Join Date: Jun 2015
Location: Seattle
Programs: DL DM; Hyatt Globalist; etc
Posts: 540
Yep, their phone system is now just sending people away and asking you to call later.
I've gotten to the payment screen for a flight, but their website is repeatedly telling me "We could not book your itinerary at this time. No payment has been taken. Either attempt to purchase again or start a new search."
Wonderful.
I've gotten to the payment screen for a flight, but their website is repeatedly telling me "We could not book your itinerary at this time. No payment has been taken. Either attempt to purchase again or start a new search."
Wonderful.
Dec 7, 2016, 1:51 pm
#12
Join Date: Jun 2015
Location: Seattle
Programs: DL DM; Hyatt Globalist; etc
Posts: 540
I ended up calling in and waiting about 35 minutes on hold before getting a person. Exact flight that I wanted was sold out (even though I had it in my cart on the JB website before it went down!), but I was able to book one for the day earlier at the same price (3,800 True Blue points +$5.60). Not bad for a JFK -> LAX flight.
Looking at Twitter it seems like that's really the only way to get a flight booked right now unfortunately, and I'm sure the deals are going way quickly as more people are able to call in and book.
Not a super well executed sale, JetBlue.
Looking at Twitter it seems like that's really the only way to get a flight booked right now unfortunately, and I'm sure the deals are going way quickly as more people are able to call in and book.
Not a super well executed sale, JetBlue.
Dec 7, 2016, 2:06 pm
#13
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum, JetBlue Mosaic, Hilton Silver
Posts: 711
Their twitter feed is saying they will announce when the 12 days sale is back up live again so it seems not many people were able to take advantage. I keep getting an error message when I try the link.
It's now 3 hours past 1pm EST and the site is still crashed. Not good B6 not good.
It's now 3 hours past 1pm EST and the site is still crashed. Not good B6 not good.
Dec 7, 2016, 2:31 pm
#14
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
Their twitter feed is saying they will announce when the 12 days sale is back up live again so it seems not many people were able to take advantage. I keep getting an error message when I try the link.
It's now 3 hours past 1pm EST and the site is still crashed. Not good B6 not good.
It's now 3 hours past 1pm EST and the site is still crashed. Not good B6 not good.
I've been burned quite a few times with it glitching out somewhere through the process.
Here's a hint: the cheap fares are also pushed to some OTAs. I use Momondo to find which ones, and book from there if the main site isn't working. That's how I snagged a few BOS-SFO trips today for $128. Doesn't help if you're redeeming points, though
Dec 7, 2016, 3:13 pm
#15
Join Date: Jan 2013
Posts: 413
Whenever JetBlue has sales that hit the blogs, their site copes horribly!
I've been burned quite a few times with it glitching out somewhere through the process.
Here's a hint: the cheap fares are also pushed to some OTAs. I use Momondo to find which ones, and book from there if the main site isn't working. That's how I snagged a few BOS-SFO trips today for $128. Doesn't help if you're redeeming points, though
I've been burned quite a few times with it glitching out somewhere through the process.
Here's a hint: the cheap fares are also pushed to some OTAs. I use Momondo to find which ones, and book from there if the main site isn't working. That's how I snagged a few BOS-SFO trips today for $128. Doesn't help if you're redeeming points, though
I tried using my ThankYou points with Citi as an alternative but their booking site wasn't showing the cheap fares.