Input requested after my cancelled flight
Jul 21, 2016, 7:28 am
#1
Original Poster
Join Date: Feb 2009
Posts: 254
Input requested after my cancelled flight
I was booked on a 7am AUS-LGB this morning (Thursday, 7/21) and the flight was cancelled after midnight due to "weather" impacting the inbound flight from LGB.
While there was no weather in AUS or LGB yesterday evening, it I what it is.
After I called B6 at 2am, I was given an option for a refund of my 4 tickets (no mention of 4 bags at $20 each) or to be rebooked for Saturday. Te agent said I could call back later to resolve it.
I didn't take either and booked a AUS - LAX on United instead with miles.
My question is, am I entitled to anything else from B6 outside of what they offered? I was told they would not put me on another airline and the United tickets were 80K miles + ~$200 in fees.
Appreciate the input.
While there was no weather in AUS or LGB yesterday evening, it I what it is.
After I called B6 at 2am, I was given an option for a refund of my 4 tickets (no mention of 4 bags at $20 each) or to be rebooked for Saturday. Te agent said I could call back later to resolve it.
I didn't take either and booked a AUS - LAX on United instead with miles.
My question is, am I entitled to anything else from B6 outside of what they offered? I was told they would not put me on another airline and the United tickets were 80K miles + ~$200 in fees.
Appreciate the input.
Jul 21, 2016, 1:38 pm
#2
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
JetBlue does not have any domestic interline partners, so it is correct that they cannot put you on another airline.
Weather can cause problems down the line. It could be that the plane arriving at LGB was delayed due to weather. The other thing is, "weather" can also include high winds, windshear, etc that you won't see on a weather map.
The best they can do is either refund or rebook. Larger carriers may have more options with connecting flights to your destination, but if it all else fails, carriers like United would also tell you the same thing, either cancel for a refund, or rebook.
Weather can cause problems down the line. It could be that the plane arriving at LGB was delayed due to weather. The other thing is, "weather" can also include high winds, windshear, etc that you won't see on a weather map.
The best they can do is either refund or rebook. Larger carriers may have more options with connecting flights to your destination, but if it all else fails, carriers like United would also tell you the same thing, either cancel for a refund, or rebook.