yuanzhou1986

I have a free night certificate in my account from US Chase IHG credit card. In the terms it says that " The Anniversary Free Night must be redeemed, and stay must be completed within the booking window dates shown." and the booking dates shows "Jun 5, 2014 - Jun 15, 2015".

I was trying to use this certificate to book a free night in August 2015, and it seems that it works. So my question is that will the hotel cancel my reservation after June 15, 2015? Will I have problem when I check-in? Anyone has experience about this?

Thanks.

NJUPINTHEAIR

No, the hotel will not cancel your reservation and yes, it should be fine. I did this at the I/C Westminster and had no problems.

FWIW, IHG interprets the language differently than does Chase (or for that matter, Marriott, which also gives an annual free night from a Chase credit card, but unlike IHG, Marriott follows the language to the letter and the award does expire -- even though one can book an award reservation on Marriott.com, like you can on IHG.com, past the certificate's expiration date. However, when you go to the hotel -- poof, there is no free night award holding your Marriott booking!)

However, if you change your IHG award booking and the expiration date of the certificate has actually passed, you will lose the award certificate and not get another one to replace it.

yuanzhou1986

Thank you for your reply. I will try then.

rendezvous

I called IHG reservations to book a night using a Chase award certificate. The date I wanted to book was after my award expired, so I asked if they could extend the expiration date of my award. The representative stated I did not need an extension of the expiration date as long as I made the booking before the award expiration. He said the expiration date only concerned the time of booking and not the actual date of stay. He then proceeded to book my award, but also said I would not be able to make any changes after the date my award expired.

indelible

so you can use 2 certs for 2 nights in a row?

msp2anywhere

Yes. We did this at the Palazzo in Vegas a few years ago- 3 in a row. Minor PITA in that we had to visit the desk each afternoon/evening to have our room keys re-keyed.

clockhand

Apologies for digging this old thread up.

I've been under an impression that IHG free night from Chase card can be used to book a reservation beyond the expiration date as long as the reservation is made before the expiration. Then after the expiration date, you cannot change the reservation but you can still enjoy the free night.

Seems like it was the case for people who posted above in the thread.

Has this changed since then?

Boraxo

I did this in 2014 without a problem (used 2 free nights in a row - one from prior year), but wondering if anyone has done it more recently???

hazzardgal

I called last week and was told this was possible. I didn't book to confirm as I was having issues with availability (trying to use an Into the Nights free night also).

Hawkeyefan

I am also wanting to book my Chase free anniv. night before the expiration date, but with a stay date past the expiration. I am chatting with an IHG rep now. Well see what they say.

Hawkeyefan

I just got off the IHG Chat and was told pretty harshly that free nights booked after the expiration date will be CANX by the hotel. Probably a low level employee...anyone else shed some light on this?

HansGruber

Well the TandCs are pretty clear that you have to, however it seems in practical use, it's very much doable to book using the cert after it will expire. However, if you modify that stay the after it's expiration date that cert is gone.