IHG Dining Rewards (Aus/Asia)
#16
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
#17
Join Date: Jan 2006
Location: Kendal, Cumbria and Luzon
Programs: BA Silver, PR Elite, Avis Preferred Plus, PC Diamond Ambassador
Posts: 1,125
3 months and still no membership pack
I'm now in a position where I make very few visits to the participating hotels. The whole value of the membership "Enjoyment" has been massively devalued.
And yet again they don't reply to e-mails!
#18
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
Singapore was just added to the IHG Dining Rewards Club list. THe participating hotel is Holiday Inn Orchard City Centre. Early enrollment at $340(around there)
#19
Original Poster
Join Date: Apr 2014
Location: SYD (was MAN)
Programs: IHG Plat AMB, BA Bronze & QF Silver
Posts: 105
I joined up last week. I had a call from the sales department down in Melbourne and they said they'd knock $50 off the $329 normal sign up price, and give me $100 credit instead of $50 credit to spend at any Hotel - so it was kind of a no brainer, especially with a free night in any hotel, on any day thrown in too as part of the perks of joining the scheme.
Didn't really want to join, but the fact I'd now be Plat Amb and I have a fair bit of travel coming up this year made me sway to it and I joined.
Looking forward to my honeymoon and if I get any room upgrades. Even though it says "guaranteed" the pessimist in me thinks otherwise...
Didn't really want to join, but the fact I'd now be Plat Amb and I have a fair bit of travel coming up this year made me sway to it and I joined.
Looking forward to my honeymoon and if I get any room upgrades. Even though it says "guaranteed" the pessimist in me thinks otherwise...
#20
Join Date: May 1998
Location: australia
Posts: 5,762
I joined up last week. I had a call from the sales department down in Melbourne and they said they'd knock $50 off the $329 normal sign up price, and give me $100 credit instead of $50 credit to spend at any Hotel - so it was kind of a no brainer, especially with a free night in any hotel, on any day thrown in too as part of the perks of joining the scheme.
Didn't really want to join, but the fact I'd now be Plat Amb and I have a fair bit of travel coming up this year made me sway to it and I joined.
Looking forward to my honeymoon and if I get any room upgrades. Even though it says "guaranteed" the pessimist in me thinks otherwise...
Didn't really want to join, but the fact I'd now be Plat Amb and I have a fair bit of travel coming up this year made me sway to it and I joined.
Looking forward to my honeymoon and if I get any room upgrades. Even though it says "guaranteed" the pessimist in me thinks otherwise...
As far as I know the IHG Dining Rewards program does not offer a room upgrade benefit just a status upgrade benefit. If you've also purchased Ambassador membership then you have the benefit of a guaranteed room upgrade at Intercontinental properties and the Dining Rewards membership won't add anything to that benefit. The status upgrade to Platinum will get you an upgrade at other brands subject to availability but if you are expecting guaranteed upgrades based on your Dining Rewards membership then I think you may be disappointed as no such benefit is offered.
The other thing to consider is that if the Dining Credit follows the old Priority Privilege Dining Credit voucher model your $100 Dining Credit will really only be worth $75 as the 25% F+B discount that your membership gives you is not applied to the amount paid with the credit. So you will be using the $100 credit for what you would normally pay $75 for with your card - not a deal-breaker but just something for people who are weighing up the value of membership to consider ( the standard membership package $50 F+B credit in reality being worth $37.50)
Last edited by 3544quebec; Dec 16, 2014 at 1:56 am
#21
Join Date: Jan 2006
Location: Kendal, Cumbria and Luzon
Programs: BA Silver, PR Elite, Avis Preferred Plus, PC Diamond Ambassador
Posts: 1,125
Still no card 3 months after joining!
Correspondence with the Ambassador team is extraordinary. They keep quoting a response time from the clearly disjointed team running this program - and then miss the deadline.
To add insult to injury I have just been sent the new "Set Your Sights" promotion. One of my targets is to join Dining Rewards and earn 10,000 points!!!
Even by IHG standards... this is a fiasco.
Do they have a lurker here?
To add insult to injury I have just been sent the new "Set Your Sights" promotion. One of my targets is to join Dining Rewards and earn 10,000 points!!!
Even by IHG standards... this is a fiasco.
Do they have a lurker here?
#23
Join Date: Jan 2006
Location: Kendal, Cumbria and Luzon
Programs: BA Silver, PR Elite, Avis Preferred Plus, PC Diamond Ambassador
Posts: 1,125
I think you grossly overestimate IHG's Customer Service standards
My use for this scheme would be the last quarter/half of the year, as I'm more often using hotels in Europe and North America in the first half of the year..
#27
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
So it seems Dining Rewards is behind the (literally) dozens and dozens of "hang-up" calls that have been made to my mobile / cell phone over the last 6 months or so. Calling number is (Australia) 03 9038 5712. I phoned it back and the agent gleefully identified it was IHG and Dining Rewards was the object of the game. Thing is that I've been charged $4 for each accepted call when overseas - and its still a hang-up from the caller upon my answering of the phone. I told the agent to stop calling - immediately - and that I was sick to death of this process. Oh, I won't be interested in Dining Rewards even if it was good - just because I'm sick to death of the cold calls. Bad call IHG.
And no, I'm still not interested even though I'll get 10k points for signing up.
And no, I'm still not interested even though I'll get 10k points for signing up.
#28
Original Poster
Join Date: Apr 2014
Location: SYD (was MAN)
Programs: IHG Plat AMB, BA Bronze & QF Silver
Posts: 105
I think the value is there at $AU279 with the free night and a $100 dining credit (assuming that the new program isn't continuing with the Priority Privilege standard operating procedure of lying through their teeth to get people to sign up) but I am a bit confused by your reference to room upgrades.
As far as I know the IHG Dining Rewards program does not offer a room upgrade benefit just a status upgrade benefit. If you've also purchased Ambassador membership then you have the benefit of a guaranteed room upgrade at Intercontinental properties and the Dining Rewards membership won't add anything to that benefit. The status upgrade to Platinum will get you an upgrade at other brands subject to availability but if you are expecting guaranteed upgrades based on your Dining Rewards membership then I think you may be disappointed as no such benefit is offered.
The other thing to consider is that if the Dining Credit follows the old Priority Privilege Dining Credit voucher model your $100 Dining Credit will really only be worth $75 as the 25% F+B discount that your membership gives you is not applied to the amount paid with the credit. So you will be using the $100 credit for what you would normally pay $75 for with your card - not a deal-breaker but just something for people who are weighing up the value of membership to consider ( the standard membership package $50 F+B credit in reality being worth $37.50)
As far as I know the IHG Dining Rewards program does not offer a room upgrade benefit just a status upgrade benefit. If you've also purchased Ambassador membership then you have the benefit of a guaranteed room upgrade at Intercontinental properties and the Dining Rewards membership won't add anything to that benefit. The status upgrade to Platinum will get you an upgrade at other brands subject to availability but if you are expecting guaranteed upgrades based on your Dining Rewards membership then I think you may be disappointed as no such benefit is offered.
The other thing to consider is that if the Dining Credit follows the old Priority Privilege Dining Credit voucher model your $100 Dining Credit will really only be worth $75 as the 25% F+B discount that your membership gives you is not applied to the amount paid with the credit. So you will be using the $100 credit for what you would normally pay $75 for with your card - not a deal-breaker but just something for people who are weighing up the value of membership to consider ( the standard membership package $50 F+B credit in reality being worth $37.50)
In reality it wasn't the benefits that I joined the program for, it was the free nights that enticed me.
For what I paid for both the IHG Dining Rewards, and the Ambassador program I went from Gold IHG, to Platinum Ambassador that wouldn't even cover one night stay at one of the properties I'll be staying at this coming 12 months.
I have a fair bit of travel planned in the next 12 months, so the free nights will come massively in handy and if the new found level of status helps with room upgrades along the way, then even better for me.
It really was a no brainer.
So you're effectively getting it for $149 and it comes with a free night? I'd snap their hand off at that price.
#30
Join Date: Sep 2013
Location: Asia
Programs: KF Gold | IHG Amb | SPG LTG | HH Gold
Posts: 548
I'm still at cross roads to consider whether IHG will be my back-up program - and whether is worth it to pay for 2 nights via ambassador and dining program