number of nights credited when using the BOGO
Mar 12, 2013, 10:53 am
#47
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 6,552
I received at the same hotel, where I used a BOGO twice, one and a year later two nights credited. (IC FRA)
As a sidenote, I am not really sure, if it is helpful if we post the hotel doing it not with the rules on a silver platter and let them know, that they should change it.
My approach is, I expect one night, if I get two, it is nice, but not expected and I would never think about selecting an Intercontiental for the use of BOGO just for the reason if the credit one or two nights.
As a sidenote, I am not really sure, if it is helpful if we post the hotel doing it not with the rules on a silver platter and let them know, that they should change it.
My approach is, I expect one night, if I get two, it is nice, but not expected and I would never think about selecting an Intercontiental for the use of BOGO just for the reason if the credit one or two nights.
May 6, 2013, 12:58 pm
#48
Join Date: Oct 2011
Location: SEA
Programs: United 1K, Alaska Gold, SPG Platinum, Hyatt Diamond
Posts: 31
Anyway, thank you very much for helping in ahead!
May 7, 2013, 7:45 pm
#49
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
As raised in the other thread, this tends to be a variable matter. Last year my Ambassador BOGO stays all posted with one night's credit. This year, they are posting with two...as in the many years prior. 2 for 1 stays often post as two nights, but sometimes the rate (when split in two) drops below the eligible rate threshold, doesn't even get one night! This can be quite vexing...
Oct 7, 2013, 12:36 pm
#50
Join Date: Sep 2006
Location: Princeton, NJ; Lviv Ukraine
Programs: UA 3.6MM, AF/KL Lifetime Plat, BA Gold, AA 1MM, IC Spire RA, Kimpton IC, Marriott Plat, et alia
Posts: 2,732
For the record when making the reservation online with the BOGO it tells you 0 points for the stay. Even though we all know that is incorrect.
It also had the "rack rate" for the stay for both nights - I called reservations and they said this is always the case - that until the BOGO is presented the second night is booked as a "paid" night. But a day later the hotel changed it. We'll see how it goes.
It also had the "rack rate" for the stay for both nights - I called reservations and they said this is always the case - that until the BOGO is presented the second night is booked as a "paid" night. But a day later the hotel changed it. We'll see how it goes.
Nov 5, 2013, 3:12 pm
#52
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
So has anyone failed to score ANY qualifying nights despite followup with the AMB Service Centre? How about getting credit just for the Saturday night?
This is important stuff if I want to get all my bonus points in the Big Win!
This is important stuff if I want to get all my bonus points in the Big Win!
Jan 5, 2014, 6:16 am
#53
Join Date: Jul 2009
Location: UK
Programs: BAEC Gold, IHG Gold, Virgin FC Red
Posts: 626
Thanks!
Jan 5, 2014, 6:30 am
#54
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
I'm interested in anyones view on this? I have the same problem with "Big Win 2". I have booked a european IC using the Amb Voucher, but during booking it said 0 points. I'm happy to challenge them on the phone if it posts as non-qualifying (and accept 1 night, I need the stay for the brand) but I certainly don't want to end up with zero nights.
Thanks!
Thanks!
o If unlucky to find posted as 0 qual nights, contacting Amb Desk shoud always result in correction to 1x qual night (Amb Desk will not credit as 2x qual nights)
Jan 5, 2014, 6:32 am
#55
Join Date: Jul 2009
Location: UK
Programs: BAEC Gold, IHG Gold, Virgin FC Red
Posts: 626
o Should usually post as 1x Qual night. Some hotels are known to consistantly post as 2 nights which is to me just a 1333point bonus on my Ambassador Accelerator
o If unlucky to find posted as 0 qual nights, contacting Amb Desk shoud always result in correction to 1x qual night (Amb Desk will not credit as 2x qual nights)
o If unlucky to find posted as 0 qual nights, contacting Amb Desk shoud always result in correction to 1x qual night (Amb Desk will not credit as 2x qual nights)
Apr 23, 2014, 7:13 pm
#57
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
I will be trying to use the BOGO certificate at IC Chicago this weekend. I tried to reserve online for best flexible rate for two nights, and immediately called the hotel to make a note that free night certificate will be used. Would this be better than reserving the BOGO rate online and then arguing with the Ambassador Services after the fact? It is under my impression that Accounting Services will be just changing the final bill if I first reserve two nights of best flexible rates.
FYI: Best flexible and BOGO rates are exactly the same cost.
FYI: Best flexible and BOGO rates are exactly the same cost.
Apr 23, 2014, 7:53 pm
#58
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
I will be trying to use the BOGO certificate at IC Chicago this weekend. I tried to reserve online for best flexible rate for two nights, and immediately called the hotel to make a note that free night certificate will be used. Would this be better than reserving the BOGO rate online and then arguing with the Ambassador Services after the fact? It is under my impression that Accounting Services will be just changing the final bill if I first reserve two nights of best flexible rates.
FYI: Best flexible and BOGO rates are exactly the same cost.
FYI: Best flexible and BOGO rates are exactly the same cost.
I would recommend rebooking using the correct rate
There would be nothing to argue with Ambassador services if you fail to meet the requirements for the voucher use
Apr 23, 2014, 10:16 pm
#59
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
In order to be eligable to use the Ambassador Weekend voucher , the ambassador weekend rate is specifically required to be used. If you turn up just having booked a flexible rate, then I would be expecting to have to pay for both nights
I would recommend rebooking using the correct rate
There would be nothing to argue with Ambassador services if you fail to meet the requirements for the voucher use
I would recommend rebooking using the correct rate
There would be nothing to argue with Ambassador services if you fail to meet the requirements for the voucher use