Last Minute Rewards?
May 4, 2011, 5:38 pm
#47
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
i think this will like produce 10 extra bookings a month....no one knows about it except for us point-obsessed FTers and the hotels listed are basically random garbage on very limited dates....
ok, i can understand if pointbreaks are garbage hotels because that's really a good deal, but this isn't convenient at all logistically and for the properties to be just as bad as PB...lame
ok, i can understand if pointbreaks are garbage hotels because that's really a good deal, but this isn't convenient at all logistically and for the properties to be just as bad as PB...lame
May 4, 2011, 7:10 pm
#48
Join Date: Aug 2009
Location: Melbourne, Mostly
Programs: VA Plat, TK E, HH Dia, IHG Gold
Posts: 487
Holy cow. I seriously have never seen the amount of whining, complaining and impatience in FT forums that can compare to the PC board. If everything doesn't run perfectly smooth and completely error-free from the first moment a promotion begin, PC sucks, their IT sucks, and life sucks in general. Try relaxing and give the guys some time to work the kinks out. Geesh. 
This is very poorly managed - i can understand that it's a bit rich for people to complain about the choice of hotels. But if the product as advertised is supposed to include hotels around the globe (and is promoted to members in places around the globe) and then only applies to ones in the US then people have a right to be a little p'ed off.
Not to mention the basic failures in communication. If this was a project by undergraduate marketing student you'd fail them.
May 5, 2011, 1:35 am
#49
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Well, I'm giving PC some time to fix this. Overall, it's a roll-out and it doesn't go imperfect.
Ovrerall, if they keep PB with this I'm happy. ^
BTW, when clicking redeem it automatically loads the dates. ^
Also, seems P&C also goes at 50% (for pts).
Ovrerall, if they keep PB with this I'm happy. ^
BTW, when clicking redeem it automatically loads the dates. ^
Also, seems P&C also goes at 50% (for pts).
May 5, 2011, 8:47 am
#50
Join Date: Apr 2006
Location: Ireland
Posts: 182
May 5, 2011, 9:26 am
#51
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
May 5, 2011, 9:52 am
#53
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,506
May 5, 2011, 9:55 am
#54
Join Date: Jun 2010
Location: England, North
Programs: ihg plat, hh gold, hertz 5*
Posts: 634
May 6, 2011, 12:41 am
#56
Join Date: Jun 2008
Location: PDX
Programs: OnePass, MilesPlus, AAdvantage, SkyMiles (unfortunately), PC Plat, HH Silver, Marriott Aluminium
Posts: 739
But they didn't have that method up IMMEDIATELY!! Inexcusable! The kinks, sorry, the "lack of foresight" (which is something completely different) in this promotion is pathetic. Now give me my cheese dang it! (If you can't beat 'em, join 'em 
)
)
May 6, 2011, 2:03 am
#57
Join Date: Aug 2009
Location: Melbourne, Mostly
Programs: VA Plat, TK E, HH Dia, IHG Gold
Posts: 487
For those complaining about people complaining, for many of us it simply DOESN'T WORK and it IS NOT WHAT WAS ADVERTISED.
This is the information that PC published about last minute rewards:
It was advertised as Global program. I can't find a single property from outside the United States.
No email was sent (to me at least). Perhaps the experience in the US was different.
Even if i am willing to overlook those two issues, even if i was in the US as an international user I can't access the listing from within my account (i have to log out AND clear my cookies). I simply get a "There were no items found in the category you selected. Please select another category, or if you have searched within a specific point range please clear your point selection." (Obviously i've cleared my points selection multiple times) - so even if i found something and wanted to book it i couldn't using this part of the site.
Obviously for some US based members (and perhaps for some other countries) it's working fine. However that doesn't mean that everyone else's complaints are unwarranted or over the top. It works for some, it doesn't work for others. As it was advertised as an offer to all then those for whom it doesn't work have a legitimate gripe.
This is the information that PC published about last minute rewards:
"Last Minute Reward Nights” will allow Priority Club members globally to redeem Reward Nights at a 50% discount off the regular point price, for selected properties. Members will receive an e-mail on Monday providing a list of hotels where this offer will be available the following weekend, Friday, Saturday and Sunday nights. Initially, this program will be offered on the first full weekend of every month, starting with May 6, 7 and 8, 2011.
No email was sent (to me at least). Perhaps the experience in the US was different.
Even if i am willing to overlook those two issues, even if i was in the US as an international user I can't access the listing from within my account (i have to log out AND clear my cookies). I simply get a "There were no items found in the category you selected. Please select another category, or if you have searched within a specific point range please clear your point selection." (Obviously i've cleared my points selection multiple times) - so even if i found something and wanted to book it i couldn't using this part of the site.
Obviously for some US based members (and perhaps for some other countries) it's working fine. However that doesn't mean that everyone else's complaints are unwarranted or over the top. It works for some, it doesn't work for others. As it was advertised as an offer to all then those for whom it doesn't work have a legitimate gripe.
May 6, 2011, 2:50 am
#58
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
For those complaining about people complaining, for many of us it simply DOESN'T WORK and it IS NOT WHAT WAS ADVERTISED.
This is the information that PC published about last minute rewards:
It was advertised as Global program. I can't find a single property from outside the United States.
This is the information that PC published about last minute rewards:
"Last Minute Reward Nights” will allow Priority Club members globally to redeem Reward Nights at a 50% discount off the regular point price, for selected properties. Members will receive an e-mail on Monday providing a list of hotels where this offer will be available the following weekend, Friday, Saturday and Sunday nights. Initially, this program will be offered on the first full weekend of every month, starting with May 6, 7 and 8, 2011.
May 6, 2011, 4:31 am
#60
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
while i haven't tried to book a 50% off award, i can definitely see availability for them....& i don't live in the US....
the fact is that when pc says 'globally' then that doesn't necessarily mean that they are referring to their hotels all over the world....they could be referring to their members all over the world....
the fact is that when pc says 'globally' then that doesn't necessarily mean that they are referring to their hotels all over the world....they could be referring to their members all over the world....