Apr 23, 2017, 9:21 am
Last edit by: FLYGVA
Holiday Inn Alexandria Carlyle
Address
2460 Eisenhower Avenue,
Alexandria, Virgina VA 22314, USA
Tel +1 703 960-2000
Link to hotel
www.ihg.com/holidayinn/hotels/gb/en/alexandria/axetd/hoteldetail
Location
Google Maps
Public transportation
closest subway station: Eisenhower Avenue, served by the M Yellow Line
Address
2460 Eisenhower Avenue,
Alexandria, Virgina VA 22314, USA
Tel +1 703 960-2000
Link to hotel
www.ihg.com/holidayinn/hotels/gb/en/alexandria/axetd/hoteldetail
Location
Google Maps
Public transportation
closest subway station: Eisenhower Avenue, served by the M Yellow Line
Holiday Inn Alexandria Carlyle (Master Thread)
Feb 20, 2010, 11:55 pm
#1
Original Poster
Join Date: Dec 2009
Location: NYC
Programs: Delta PM, PC Plat, SPG Gold,
Posts: 64
Holiday Inn Alexandria Carlyle (Master Thread)
It has been a convenient location but this was not a positive experience and felt kind of unwelcome.
Last edited by yanksgal; Apr 10, 2010 at 6:50 pm Reason: wrong info
Feb 21, 2010, 7:02 am
#2
Join Date: Nov 2007
Location: Bridgport, CT
Programs: AA, DL, VX
Posts: 20
Seems like the manager is being pretty stingy with the points. I had a similar experience with a security guard banging on my door at an HI Express in Maryland near DC. I complained immediately, and the night auditor apologized. In the morning I talked to the manager, who was already aware of the situation and gave me 10,000 HI program points....
Feb 23, 2010, 11:08 am
#4
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
My guess is that it is the one on Eisenhower Ave and not the Old Town property or the HIX.
As for the complaint, if the OP is dissatisfied with the hotel's response, a complaint should be filed with Guest Relations. I am a strong believer in guest relations reports as that way IHG can track patterns and identify problems that go beyond a single incident.
As for the complaint, if the OP is dissatisfied with the hotel's response, a complaint should be filed with Guest Relations. I am a strong believer in guest relations reports as that way IHG can track patterns and identify problems that go beyond a single incident.
Jan 23, 2012, 10:16 pm
#5
Suspended
Join Date: Jan 2003
Posts: 8,720
As this hotel is currently on PBs thru 3/31/12, I would appreciate it if anyone has stayed here recently and can give a report as the portion of this thread supposedly dealing with this property and the associated complaint are missing!
Feb 27, 2012, 3:18 pm
#6
Join Date: Nov 2006
Location: 神奈川県
Programs: Route Inn Super Mega Ultra Platmond, AA credit card stooge, Fee-Paying Customer of JL, NH, LH,
Posts: 526
I haven't stayed there in four years, but I recommend avoiding the rooms on the 10th floor - they have leaky roofs. This is an ancient hotel that has been refreshed many times. It's still good but shows its age in some places. The location near Eisenhower Avenue Metro is extremely convenient, plus many restaurants have opened nearby in recent years giving options if you don't want to eat at the hotel restaurant. This hotel attracts swarms of tour groups and I would always inquire at check-in as to the presence of any groups so you can ask for rooms far away from them.
Feb 28, 2012, 5:32 pm
#7
Suspended
Join Date: Jan 2003
Posts: 8,720
Thanks, Kehlin!
As it turned out, I stayed at the Crowne Plaza Alexandria on a very low rate and was upgraded to a Potomac/Capitol vue room as a Platinum member. What's more, I was provided 2 free full breakfast certs for my wife and myself for both days that we stayed. ^
As it turned out, I stayed at the Crowne Plaza Alexandria on a very low rate and was upgraded to a Potomac/Capitol vue room as a Platinum member. What's more, I was provided 2 free full breakfast certs for my wife and myself for both days that we stayed. ^