CA booking on eDreams
Sep 1, 2015, 4:58 pm
#1
Original Poster
Join Date: Mar 2015
Posts: 6
CA booking on eDreams
I recently booked a trip on CA through edreams.co.uk and although it's been more than 24 hours I still haven't received any confirmation email from them. However, I do have the PNR as I saved it from the confirmation page.
Apparently can't view the itinerary on CAs website as the booking was made through a third party, but it shows up on checkmytrip completely with all flights confirmed and eticket numbers.
However, after not receiveing any email I started worrying and googled edreams, and they have A LOT of negative reviews all over the internet.
So should I be worried even though I have received the eticket numbers?
Apparently can't view the itinerary on CAs website as the booking was made through a third party, but it shows up on checkmytrip completely with all flights confirmed and eticket numbers.
However, after not receiveing any email I started worrying and googled edreams, and they have A LOT of negative reviews all over the internet.
So should I be worried even though I have received the eticket numbers?
Sep 1, 2015, 5:12 pm
#2
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"I started worrying and googled edreams, and they have A LOT of negative reviews all over the internet."
Isn't it best to research a business before you give them your money?
Why not just contact eDreams and ask them about the delay in receiving a confirmation E-mail?
"I started worrying and googled edreams, and they have A LOT of negative reviews all over the internet."
Isn't it best to research a business before you give them your money?
Why not just contact eDreams and ask them about the delay in receiving a confirmation E-mail?
Sep 1, 2015, 5:59 pm
#4
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I would still contact eDreams -- and check your E-mail's Spam folder, if you have not done so already.
I would still contact eDreams -- and check your E-mail's Spam folder, if you have not done so already.
Sep 2, 2015, 12:04 pm
#5
Original Poster
Join Date: Mar 2015
Posts: 6
Thanks! I talked to edreams today and they confirmed that everything is fine with the ticket, they'd just somehow forgot to send the confirmation. As everything else also looks okay I'm not worried anymore. I guess people usually only bother to review travel agents when they've had a bad experience.
Sep 3, 2015, 9:48 am
#6
Join Date: Sep 2015
Posts: 1
CA booking on eDreams
Dear Customer,
Thanks for contacting eDreams!
In order to check if your booking has been confirmed, please kindly indicate us your booking reference code so we may advise you accordingly.
We hope to be hearing from you soon.
Best regards,
Lucy - eDreams Customer Care Team -
Thanks for contacting eDreams!
In order to check if your booking has been confirmed, please kindly indicate us your booking reference code so we may advise you accordingly.
We hope to be hearing from you soon.
Best regards,
Lucy - eDreams Customer Care Team -
Sep 10, 2015, 1:27 am
#7
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Welcome to Flyertalk eur0flyer.
As this is specific to an online booking agency, we're relocating your post to the appropriate forum. Glad to see you have a resolution and also thanks to eDreams_Int for joining Flyertalk as well.
Cheers!
~beckoa, co-moderator Information Desk
As this is specific to an online booking agency, we're relocating your post to the appropriate forum. Glad to see you have a resolution and also thanks to eDreams_Int for joining Flyertalk as well.
Cheers!
~beckoa, co-moderator Information Desk