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Problems With Accessing Jet Privilege Online Now? (Authentication of EM+Mobile?)

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Problems With Accessing Jet Privilege Online Now? (Authentication of EM+Mobile?)

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Old Aug 19, 2016, 4:39 am
  #1  
Original Poster
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Problems With Accessing Jet Privilege Online Now? (Authentication of EM+Mobile?)

Has anyone tried to log into their JP account recently?

I was just asked to authenticate my e-mail address and mobile number with a OTC!

The problem is, is that it is implemented so poorly!

When you go to the page, it doesn't automatically send out the e-mail for authentication, nor the SMS for your mobile - you have to do it manually.

Further, when you authenticate the EM, the website first says you authenticated the SMS, but then refreshes and says that ionly the e-mail was authenticated. (Actually, I had previously done the SMS authentication first, but it has never registered)

Using both Opera and Firefox (with some jscript disabled), but neither is working...

Anyone else?
SuperFlyBoy is offline  
Old Aug 19, 2016, 6:27 am
  #2  
 
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Originally Posted by SuperFlyBoy
Has anyone tried to log into their JP account recently?

I was just asked to authenticate my e-mail address and mobile number with a OTC!

The problem is, is that it is implemented so poorly!

When you go to the page, it doesn't automatically send out the e-mail for authentication, nor the SMS for your mobile - you have to do it manually.

Further, when you authenticate the EM, the website first says you authenticated the SMS, but then refreshes and says that ionly the e-mail was authenticated. (Actually, I had previously done the SMS authentication first, but it has never registered)

Using both Opera and Firefox (with some jscript disabled), but neither is working...

Anyone else?
I faced it recently..
Got the otp sent to phone again and then verified post email verification..it worked for me thru firefox..
abhilife2001 is offline  
Old Aug 19, 2016, 7:18 am
  #3  
Original Poster
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Originally Posted by abhilife2001
I faced it recently..
Got the otp sent to phone again and then verified post email verification..it worked for me thru firefox..
Finally got it working with Internet Explorer!
SuperFlyBoy is offline  
Old Aug 20, 2016, 1:54 am
  #4  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
no issues here....logged on as always & it didn't ask me for anything else....
Keyser is offline  
Old Aug 20, 2016, 2:09 am
  #5  
Original Poster
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Originally Posted by Keyser
no issues here....logged on as always & it didn't ask me for anything else....
"as always" is the key issue here.

I haven't flown 9w (for months) or accessed their website for about a month or more...
SuperFlyBoy is offline  
Old Aug 20, 2016, 2:19 am
  #6  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Originally Posted by SuperFlyBoy
"as always" is the key issue here.

I haven't flown 9w (for months) or accessed their website for about a month or more...
haven't flown 9w for months & just logged on today after months as well after seeing this thread....
Keyser is offline  


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