Have IT hold times become longer?
Oct 18, 2012, 6:02 pm
#1
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Original Poster
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Have IT hold times become longer?
I had to call IT customer service regarding a small interline to a ticket (BA issued but with IT interline for India domestic)
They took a long time to answer and the first few times didn't answer at all.
Reminds me of the PR number in YVR.
Sometimes I have to use their TA number that they put online for all to see.
They took a long time to answer and the first few times didn't answer at all.
Reminds me of the PR number in YVR.
Sometimes I have to use their TA number that they put online for all to see.
Oct 19, 2012, 1:02 pm
#6
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
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Posts: 29,678
I had to call IT customer service regarding a small interline to a ticket (BA issued but with IT interline for India domestic)
They took a long time to answer and the first few times didn't answer at all.
Reminds me of the PR number in YVR.
Sometimes I have to use their TA number that they put online for all to see.
They took a long time to answer and the first few times didn't answer at all.
Reminds me of the PR number in YVR.
Sometimes I have to use their TA number that they put online for all to see.
Oct 20, 2012, 7:08 pm
#7
Join Date: Jan 2008
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