RN Points if ordered through GrubHub
Jan 28, 2015, 3:33 pm
#1
Original Poster
Join Date: Jun 2011
Programs: Delta, American Airlines, United, US Airways
Posts: 7
RN Points if ordered through GrubHub
I recently ordered delivery from a restaurant in the rewards network in order to earn points. However, I made the order through grubhub.com. Does this affect the order's eligibility to earn points?
Jan 28, 2015, 4:07 pm
#2
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
RN scans the CC processing from the restaurant. So if your payment ran through GrubHub, then don't expect any credit. If it was processed by the restaurant, then you should get credit. Check your CC bill and you should have your answer.
Mar 18, 2015, 2:19 pm
#4
Suspended
Join Date: Jan 2003
Posts: 8,720
May 5, 2015, 11:53 am
#6
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Had the same issue and was told no points if purchased through the online system for the restaurant. CC statement does show the restaurant name, so the person I spoke with said I could send it in if I wanted, though "it wouldn't necessarily be within the spirit of the program"..
Jan 11, 2016, 8:43 am
#7
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Had the same issue and was told no points if purchased through the online system for the restaurant. CC statement does show the restaurant name, so the person I spoke with said I could send it in if I wanted, though "it wouldn't necessarily be within the spirit of the program"..