Name Change
Nov 24, 2016, 10:22 am
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
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If it's a new account just scrap it and open another account.
In theory you can call and change the name. In practice, Spanish people don't change their names when married so the call centre staff might not be able to cope.
In theory you can call and change the name. In practice, Spanish people don't change their names when married so the call centre staff might not be able to cope.
Nov 25, 2016, 7:42 am
#4
Original Poster
Join Date: Nov 2016
Posts: 3
its an 2 Iberia tickets and I included my maiden and married name which does not match my passport. My passport says Martinez. Iberia says I have to issue a new ticket and pay for this non refundable until I begged them and said they would consult with their HQ going to find out today.
Nov 25, 2016, 8:01 am
#5
FlyerTalk Evangelist
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Ah... Airlines aren't fond of changing names on tickets. Too much possible misbehaviour from selling non-refundable tickets to third parties and then changing the name. Even fixing minor spelling errors is usually a problem, even if the error is made by a phone agent.
Good luck but you are basically at the mercy of the airline, unless you want to get a new passport in whatever name is on the ticket.
Good luck but you are basically at the mercy of the airline, unless you want to get a new passport in whatever name is on the ticket.
Nov 25, 2016, 9:52 am
#6
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
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If your current last name is on your passport and ticket (both) as well as your maiden name on the ticket only, there should not be a problem. The airlines and security are fairly used to various usages of names, such as the FirstName - Patronymic - Matronymic (e.g. Maria Elena Fulano Mangano de Santa Cachucha, to add the marital complication) used in some, but not all, countries; listing LastName first, FirstName last; etc.
If you omitted your married last name as shown on your passport entirely, I'd keep on trying to get Iberia to make the change - knowing they may not - and travel with a notarized or certified copy of your marriage certificate.
¡Suerte!
Nov 26, 2016, 4:21 am
#7
FlyerTalk Evangelist
Join Date: Aug 2011
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Dec 1, 2016, 10:08 pm
#8
Join Date: Nov 2011
Location: MEX
Posts: 1,014
Welcome to FlyerTalk.
If your current last name is on your passport and ticket (both) as well as your maiden name on the ticket only, there should not be a problem. The airlines and security are fairly used to various usages of names, such as the FirstName - Patronymic - Matronymic (e.g. Maria Elena Fulano Mangano de Santa Cachucha, to add the marital complication) used in some, but not all, countries; listing LastName first, FirstName last; etc.
If you omitted your married last name as shown on your passport entirely, I'd keep on trying to get Iberia to make the change - knowing they may not - and travel with a notarized or certified copy of your marriage certificate.
¡Suerte!
If your current last name is on your passport and ticket (both) as well as your maiden name on the ticket only, there should not be a problem. The airlines and security are fairly used to various usages of names, such as the FirstName - Patronymic - Matronymic (e.g. Maria Elena Fulano Mangano de Santa Cachucha, to add the marital complication) used in some, but not all, countries; listing LastName first, FirstName last; etc.
If you omitted your married last name as shown on your passport entirely, I'd keep on trying to get Iberia to make the change - knowing they may not - and travel with a notarized or certified copy of your marriage certificate.
¡Suerte!
If your ticket was issued as Natalie SOLTERALASTNAME MARRIEDLASTNAME, and your passport only says Natalie MARRIEDLASTNAME, I'd go with it and like JDiver said, bring a marriage certificate or something showing the change.
It would probably be more difficult if your ticket said Natalie SOLTERALASTNAME, and your passport said Natalie MARRIEDLASTNAME...like often happens in the US with newlyweds traveling.
Nov 15, 2023, 11:49 am
#9
Join Date: Mar 2003
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another issue that comes up is when the website prompts you to login it might change the name on the ticket you are working on and then try to fix that mistake
agh.
IB and BA their IT just sucks. ugh
I still have not been able to login to my BA acct for the past 3 years. ugh
agh.
IB and BA their IT just sucks. ugh
I still have not been able to login to my BA acct for the past 3 years. ugh