Account Hacked this morning
May 24, 2017, 8:13 am
#1
Original Poster
Join Date: Feb 2000
Location: USA; UA-1K; Hyatt Diamond, SPG Platinum
Posts: 1,729
Account Hacked this morning
My husband got an email from World of Hyatt alerting him that the "requested changes to his account" had been made. Someone hacked the account, changed information, and redeemed points for a stay in Montreal. I was told by the rep that this was the third call they received this morning.
Check your account. Change your password now to be safe.
Check your account. Change your password now to be safe.
May 24, 2017, 10:14 am
#3
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
Did your husband have an easy to guess and/or non-unique password?
Or is there any indication that Hyatt's password "file" was leaked?
Wonder if the root cause for the breach two years ago was ever found:
http://www.csoonline.com/article/291...-incident.html
Or is there any indication that Hyatt's password "file" was leaked?
Wonder if the root cause for the breach two years ago was ever found:
http://www.csoonline.com/article/291...-incident.html
May 24, 2017, 10:47 am
#5
Join Date: Feb 2000
Location: New York, NY, USA
Programs: BAGold; AA3MMPlat; UA1MMGold; FBGold; MarriottAmb; AccorPlat; HHGold; ICPlatAmb; HyattDiscoverist
Posts: 4,378
Thanks for the warning. I've successfully spent down my 300K+ points for award for awards and P+C reservations, so there's not much there of value, but I'll keep an eye on my account.
With much better and stronger IT depts victimized by hackers, I don't suppose we can lay much blame on Hyatt's, but still...
With much better and stronger IT depts victimized by hackers, I don't suppose we can lay much blame on Hyatt's, but still...
May 24, 2017, 10:49 am
#6
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
May 24, 2017, 10:50 am
#7
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
May 24, 2017, 10:56 am
#8
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988