New Feature - "E-STANDBY UPGRADE" - "Request Discounted Room Upgrade In Advance"
Sep 29, 2010, 5:48 pm
#46
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
In May 2009, I had 2 rooms - both rooms were upgraded to the RC floor.
Apr 7, 2011, 11:36 am
#47
Join Date: Jul 2009
Posts: 847
I just booked a reservation at the Hyatt DFW and got one of these offers with some really different options:
$7 Extra per night High Floor
Add a view of the activity of DFW International Airport from a room on a higher floor to your currently confirmed room or any of your qualifying eStandby selections
Rooms located on the 9th floor or above
Save$13 per night
$7 Extra per night Internet Access
Add internet access for one computer for a 24-hour period in your room at a discounted rate by selecting in advance
Save$3 per night
$9 Extra per night Mini Refrigerator
Bring the comforts of home to DFW, choose this offer and enjoy the convenience of a refrigerator in your room every day of your stay
Save$11 per night
$9 Extra per night Quiet Room Hand selected room away from ice machines, elevators and service landings to offer you a more restful stay.
Save$11 per night
$10 Extra for the entire stay Early Check-in, 9:00AM
By selecting this option, you may be able to check in as early as 9am if a room is available.
Enjoy the convenience of up to six (6) additional hours in your room based upon our standard check-in time of 3pm
If awarded, this request will be fulfilled upon arrival
Estimated Arrival Time: 9:00 am 10:00 am 11:00 am 12:00 pm 1:00 pm 2:00 pm
$15 extra per night for eStandby Upgrade® Deluxe Queen Queen, 476 sq. ft.
Extra spacious guestroom for a more comfortable stay
Comfortable sitting area with easy chair, matching ottoman and flat panel TV
Spacious work area with desk and ergonomic chair
Save$15 per night
$19 Extra for the entire stay Late Check-Out, 4:00PM
If selected and awarded, this package will be added onto either your originally booked room type, or any other upgraded room types that you may have selected.
Stress free late check-out with no additional parking charge on departure date.
Depart as late as 4:00 pm.
Save$31 for the entire stay
$20 extra per night for eStandby Upgrade® Business Plan Queen Queen, 364 sq. ft.
All Business Plan accommodations include full breakfast for 1 adult, free local calls and complimentary wireless internet
Other benefits include one shirt or blouse pressed each day (dry cleaning not included), 1 complimentary bottle of water per day, newspaper delivered Monday-Friday and long distance calls within continental US, Canada and Hawaii
Save$5 per night
$20 Extra per night Breakfast & Internet
Add our scrumptious and elaborate hot breakfast buffet for one in Jacob's Spring Grille.
Also includes internet access for one computer for a 24-hour period.
Save$10 per night
$45 extra per night for eStandby Upgrade® Executive Suite, 600 sq. ft.
Spacious 2 room suite designed for maximum comfort
Large living room with sofa bed, chaise lounge and easy chair with ottoman
2 full baths for added convenience
Master bedroom with desk/ergonomic chair and 2nd flat panel TV
Master bath features stand alone glass enclosed shower and Portico bath products
Step out balcony overlooking DFW Airport and runways
Save$30 per night
$99 extra per night for eStandby Upgrade® VIP Suite, 1,135 sq. ft.
Spacious suite with separate living and bedroom
Parlor features kitchenette with full size refrigerator and coffee/espresso maker and dining area with elegant table and seating for 6
Comfortable living area with queen sized sofa bed, flat panel TV and Bose surround sound system
Master bedroom has a sitting area with chaise lounge and luxurious master bath features deep soaking tub, dual vanity and large glass enclosed shower
Save$101 per night
$149 extra per night for eStandby Upgrade® 2 Bedroom Executive Suite, 964 sq. ft.
Spacious suite designed for maximum comfort
2nd bedroom for added comfort and convenience
Large living room with sofa bed, chaise lounge and easy chair with ottoman
Master bedroom with desk/ergonomic chair and 2nd flat panel TV
Master bath features stand alone glass enclosed shower and Portico bath products
Step out balcony overlooking DFW Airport and runways
Save$157 per night
I must say, I never expected they would charge extra for a quiet room. (Shouldn't they all be quiet?) I also find it interesting that they would presell internet. The $10 early check-in really baffles me as well. It is not a guaranteed early check-in, merely based upon availability. If I showed up early and a room was ready, wouldn't they give it to me anyway?
$7 Extra per night High Floor
Add a view of the activity of DFW International Airport from a room on a higher floor to your currently confirmed room or any of your qualifying eStandby selections
Rooms located on the 9th floor or above
Save$13 per night
$7 Extra per night Internet Access
Add internet access for one computer for a 24-hour period in your room at a discounted rate by selecting in advance
Save$3 per night
$9 Extra per night Mini Refrigerator
Bring the comforts of home to DFW, choose this offer and enjoy the convenience of a refrigerator in your room every day of your stay
Save$11 per night
$9 Extra per night Quiet Room Hand selected room away from ice machines, elevators and service landings to offer you a more restful stay.
Save$11 per night
$10 Extra for the entire stay Early Check-in, 9:00AM
By selecting this option, you may be able to check in as early as 9am if a room is available.
Enjoy the convenience of up to six (6) additional hours in your room based upon our standard check-in time of 3pm
If awarded, this request will be fulfilled upon arrival
Estimated Arrival Time: 9:00 am 10:00 am 11:00 am 12:00 pm 1:00 pm 2:00 pm
$15 extra per night for eStandby Upgrade® Deluxe Queen Queen, 476 sq. ft.
Extra spacious guestroom for a more comfortable stay
Comfortable sitting area with easy chair, matching ottoman and flat panel TV
Spacious work area with desk and ergonomic chair
Save$15 per night
$19 Extra for the entire stay Late Check-Out, 4:00PM
If selected and awarded, this package will be added onto either your originally booked room type, or any other upgraded room types that you may have selected.
Stress free late check-out with no additional parking charge on departure date.
Depart as late as 4:00 pm.
Save$31 for the entire stay
$20 extra per night for eStandby Upgrade® Business Plan Queen Queen, 364 sq. ft.
All Business Plan accommodations include full breakfast for 1 adult, free local calls and complimentary wireless internet
Other benefits include one shirt or blouse pressed each day (dry cleaning not included), 1 complimentary bottle of water per day, newspaper delivered Monday-Friday and long distance calls within continental US, Canada and Hawaii
Save$5 per night
$20 Extra per night Breakfast & Internet
Add our scrumptious and elaborate hot breakfast buffet for one in Jacob's Spring Grille.
Also includes internet access for one computer for a 24-hour period.
Save$10 per night
$45 extra per night for eStandby Upgrade® Executive Suite, 600 sq. ft.
Spacious 2 room suite designed for maximum comfort
Large living room with sofa bed, chaise lounge and easy chair with ottoman
2 full baths for added convenience
Master bedroom with desk/ergonomic chair and 2nd flat panel TV
Master bath features stand alone glass enclosed shower and Portico bath products
Step out balcony overlooking DFW Airport and runways
Save$30 per night
$99 extra per night for eStandby Upgrade® VIP Suite, 1,135 sq. ft.
Spacious suite with separate living and bedroom
Parlor features kitchenette with full size refrigerator and coffee/espresso maker and dining area with elegant table and seating for 6
Comfortable living area with queen sized sofa bed, flat panel TV and Bose surround sound system
Master bedroom has a sitting area with chaise lounge and luxurious master bath features deep soaking tub, dual vanity and large glass enclosed shower
Save$101 per night
$149 extra per night for eStandby Upgrade® 2 Bedroom Executive Suite, 964 sq. ft.
Spacious suite designed for maximum comfort
2nd bedroom for added comfort and convenience
Large living room with sofa bed, chaise lounge and easy chair with ottoman
Master bedroom with desk/ergonomic chair and 2nd flat panel TV
Master bath features stand alone glass enclosed shower and Portico bath products
Step out balcony overlooking DFW Airport and runways
Save$157 per night
I must say, I never expected they would charge extra for a quiet room. (Shouldn't they all be quiet?) I also find it interesting that they would presell internet. The $10 early check-in really baffles me as well. It is not a guaranteed early check-in, merely based upon availability. If I showed up early and a room was ready, wouldn't they give it to me anyway?
Apr 7, 2011, 11:46 am
#48
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
I find a listing like that a total turnoff ... even if half the things aren't applicable due to status, I just greatly dislike seeing a laundry list with their hand out in this manner. 
Apr 7, 2011, 9:56 pm
#50
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
I find this NOR1 Upgrade program bizarre; it gives me the impression that Hyatt is out of touch with their most loyal customers. What would drastically change that would be the ability to CONFIRM these upgrades & amenities at the time they are offered at booking.
The time between booking and arrival would be stress-free and check-in would be predictable knowing what had already been confirmed.
The time between booking and arrival would be stress-free and check-in would be predictable knowing what had already been confirmed.
Apr 7, 2011, 10:21 pm
#51
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909
I find this NOR1 Upgrade program bizarre; it gives me the impression that Hyatt is out of touch with their most loyal customers. What would drastically change that would be the ability to CONFIRM these upgrades & amenities at the time they are offered at booking.
The time between booking and arrival would be stress-free and check-in would be predictable knowing what had already been confirmed.
The time between booking and arrival would be stress-free and check-in would be predictable knowing what had already been confirmed.
I think you are looking at this backwards. If they start confirming those, there will be little left for complimentary and confirmed upgrades for loyal members. Thankfully right now only the unused space is offered to anyone willing to pay estangby and we still get our perks.
Apr 7, 2011, 11:56 pm
#52
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,289
I find this NOR1 Upgrade program bizarre; it gives me the impression that Hyatt is out of touch with their most loyal customers. What would drastically change that would be the ability to CONFIRM these upgrades & amenities at the time they are offered at booking.
The time between booking and arrival would be stress-free and check-in would be predictable knowing what had already been confirmed.
The time between booking and arrival would be stress-free and check-in would be predictable knowing what had already been confirmed.
Diamonds can confirm upgrades -- four per year.Beyond that, if one wants to confirm a certain room, he or she simply needs to pay the asking price. What more could NOR1 offer?
Apr 8, 2011, 1:51 am
#53
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
I think you are looking at this backwards. If they start confirming those, there will be little left for complimentary and confirmed upgrades for loyal members. Thankfully right now only the unused space is offered to anyone willing to pay estangby and we still get our perks.Again, many of these NOR1 upsells are for non-suite rooms or amenities anyway (business plan add-on, internet, late-check out, etc.). Of course I'm not going to pay for early/late check out/in as a Diamond. I will always ask at check in if this property does anything in terms of upgrades for Diamonds, but when traveling with family/friends I can't stress how important it is to know ahead of time what kind of room you will have.
Apr 8, 2011, 6:38 am
#54
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Apr 8, 2011, 7:12 am
#55
Join Date: Feb 2009
Location: United Kingdom
Programs: Hyatt Diamond, HH Diamond, SPG Gold, Marriott Gold, Amex Platinum
Posts: 1,219
Just got offered 45 Euros for early check-in and 75 euros for late check-out at Mainz later this month... pretty ridiculous prices since that's more than I paid for the room.
Nice re the pres. suite by the way!
Nice re the pres. suite by the way!
Apr 22, 2011, 12:27 pm
#56
Join Date: May 2004
Posts: 19
So what is the overall consensus for using the standby upgrade option? Is it worth it to try to "secure" an upgrade or better to wait and see if your loyalty (repeat guest) gets you an offer of a free upgrade (as I have gotten in the past)?
My specific reason for asking is because I currently have a reservation at Grand Hyatt Kauai for 2 Deluxe Oceanview rooms. I want the rooms connected. If I submit the upgrade request what will happen if the upgrades are available but the rooms aren't connected (or even close by)? Plus, if I submit to do this upgrade then will any possible offer for a free upgrade be eliminated because they see that we would pay for it instead? Suggestions?
My specific reason for asking is because I currently have a reservation at Grand Hyatt Kauai for 2 Deluxe Oceanview rooms. I want the rooms connected. If I submit the upgrade request what will happen if the upgrades are available but the rooms aren't connected (or even close by)? Plus, if I submit to do this upgrade then will any possible offer for a free upgrade be eliminated because they see that we would pay for it instead? Suggestions?
Apr 22, 2011, 12:38 pm
#57
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909
So what is the overall consensus for using the standby upgrade option? Is it worth it to try to "secure" an upgrade or better to wait and see if your loyalty (repeat guest) gets you an offer of a free upgrade (as I have gotten in the past)?
My specific reason for asking is because I currently have a reservation at Grand Hyatt Kauai for 2 Deluxe Oceanview rooms. I want the rooms connected. If I submit the upgrade request what will happen if the upgrades are available but the rooms aren't connected (or even close by)? Plus, if I submit to do this upgrade then will any possible offer for a free upgrade be eliminated because they see that we would pay for it instead? Suggestions?
My specific reason for asking is because I currently have a reservation at Grand Hyatt Kauai for 2 Deluxe Oceanview rooms. I want the rooms connected. If I submit the upgrade request what will happen if the upgrades are available but the rooms aren't connected (or even close by)? Plus, if I submit to do this upgrade then will any possible offer for a free upgrade be eliminated because they see that we would pay for it instead? Suggestions?
Apr 22, 2011, 12:39 pm
#58
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Unless policy has changed, you will not get an upgrade in Kauai unless you have paid for it with either points or one of you diamond suite upgrade certificates.
I was told the owners of this property actually review a list of upgrades to suites.
If you submit the upgrade request for both the rooms you can refuse the upgrade if it's only for one of them OR you can just call about a week in advance and tell the hotel your wishes.
IIRC - all the suites I've been in have a connecting room attached OR a vestibule with a second room with double doors to turn it into a 2 bedroom suite.
I was told the owners of this property actually review a list of upgrades to suites.
If you submit the upgrade request for both the rooms you can refuse the upgrade if it's only for one of them OR you can just call about a week in advance and tell the hotel your wishes.
IIRC - all the suites I've been in have a connecting room attached OR a vestibule with a second room with double doors to turn it into a 2 bedroom suite.
Apr 22, 2011, 4:09 pm
#59
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,289
On my only stay at this hotel, I was given an Ocean Suite when staying on BWB free nights. No upgrade currency of any kind was used.
Apr 22, 2011, 4:28 pm
#60
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909