May 9, 2015, 11:20 am
Last edit by: thucanhho
NORTH/CENTRAL AMERICA
• 5th Ave
• Wall Street
• Napa
• San Diego
• West Hollywood
• Maui
• Savannah
• Papagayo, Costa Rica
EUROPE
• London
• Amsterdam
ASIA
• Tokyo
• Shanghai
• 5th Ave
• Wall Street
• Napa
• San Diego
• West Hollywood
• Maui
• Savannah
• Papagayo, Costa Rica
EUROPE
• London
• Amsterdam
ASIA
• Tokyo
• Shanghai
Andaz Customer Experiences The Brand
Jun 23, 2015, 10:50 am
#91
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
http://hotelexecutive.com/newswire/5...u-at-dina-rata
Id be curious to see what you folks think of the offerings
It makes me want to run as far away as I can to about 100 other restaurants
Id argue the original Wall and Water was closer to being on the right track.
I had some marvelous seafood Alaskan Halibut at one point and the Mustard Caesar was quite special
Id be curious to see what you folks think of the offerings
It makes me want to run as far away as I can to about 100 other restaurants
Id argue the original Wall and Water was closer to being on the right track.
I had some marvelous seafood Alaskan Halibut at one point and the Mustard Caesar was quite special
Jun 23, 2015, 11:58 am
#92
Ambassador: World of Hyatt
Original Poster
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
I feel bad for the chef
Hes highly creative and took a lot of time and research and effort to create something interesting but its comes off as contrived with the exception
of the kale salad the one thing that actually sounds really appealing ^
But this is New York and hes been handed a casual bar with tables after the elegant and appropriate Wall and Water was shuttered
rather than find a way to make the latter work.
If the direction remains poor as I see it I would suggest they should open a clone of the Shop from Andaz 5th Avenue
and serve the same exceptional nice lobster salads ,hot pastrami,pastas and the iconic fantastic lemon souffle pancakes in the morning
Dina cant even cook scrambled eggs, frittata or an omelet as good as a local diner. How can we reasonably expect them to pull of a good dinner?
The Shop simply buries them as does the Park Hyatt NYC Back Room at one 57 not the hotel but the restaurant to be clear
Hes highly creative and took a lot of time and research and effort to create something interesting but its comes off as contrived with the exception
of the kale salad the one thing that actually sounds really appealing ^
But this is New York and hes been handed a casual bar with tables after the elegant and appropriate Wall and Water was shuttered
rather than find a way to make the latter work.
If the direction remains poor as I see it I would suggest they should open a clone of the Shop from Andaz 5th Avenue
and serve the same exceptional nice lobster salads ,hot pastrami,pastas and the iconic fantastic lemon souffle pancakes in the morning
Dina cant even cook scrambled eggs, frittata or an omelet as good as a local diner. How can we reasonably expect them to pull of a good dinner?
The Shop simply buries them as does the Park Hyatt NYC Back Room at one 57 not the hotel but the restaurant to be clear
Jun 24, 2015, 12:37 am
#93
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
I feel bad for the chef
Hes highly creative and took a lot of time and research and effort to create something interesting but its comes off as contrived with the exception
of the kale salad the one thing that actually sounds really appealing ^
But this is New York and hes been handed a casual bar with tables after the elegant and appropriate Wall and Water was shuttered
rather than find a way to make the latter work.
If the direction remains poor as I see it I would suggest they should open a clone of the Shop from Andaz 5th Avenue
and serve the same exceptional nice lobster salads ,hot pastrami,pastas and the iconic fantastic lemon souffle pancakes in the morning
Dina cant even cook scrambled eggs, frittata or an omelet as good as a local diner. How can we reasonably expect them to pull of a good dinner?
The Shop simply buries them as does the Park Hyatt NYC Back Room at one 57 not the hotel but the restaurant to be clear
Hes highly creative and took a lot of time and research and effort to create something interesting but its comes off as contrived with the exception
of the kale salad the one thing that actually sounds really appealing ^
But this is New York and hes been handed a casual bar with tables after the elegant and appropriate Wall and Water was shuttered
rather than find a way to make the latter work.
If the direction remains poor as I see it I would suggest they should open a clone of the Shop from Andaz 5th Avenue
and serve the same exceptional nice lobster salads ,hot pastrami,pastas and the iconic fantastic lemon souffle pancakes in the morning
Dina cant even cook scrambled eggs, frittata or an omelet as good as a local diner. How can we reasonably expect them to pull of a good dinner?
The Shop simply buries them as does the Park Hyatt NYC Back Room at one 57 not the hotel but the restaurant to be clear
Jun 24, 2015, 12:49 pm
#94
Ambassador: World of Hyatt
Original Poster
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
So odd especially for New York City one of the greatest culinary centers of the universe
And yes you are very lucky to be surrounded by premium Hyatt's with world class cooking and baking skills albeit at premium prices
Jun 24, 2015, 3:32 pm
#95
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
It stiff baffles me that Hyatt allowed then to close the once proud restaurant and cook food in the lobby on a hot plate and down grade the once impressive buffet to that of a Crowne Plaza with limited and lesser offerings
So odd especially for New York City one of the greatest culinary centers of the universe
And yes you are very lucky to be surrounded by premium Hyatt's with world class cooking and baking skills albeit at premium prices
So odd especially for New York City one of the greatest culinary centers of the universe
And yes you are very lucky to be surrounded by premium Hyatt's with world class cooking and baking skills albeit at premium prices
A price I gladly pay because it's the way Hyatt should be the world over!
Jul 2, 2015, 9:36 am
#96
Ambassador: World of Hyatt
Original Poster
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
Andaz The Mini Bar Experience
How many are satisfied with the Andaz Mini bars?
Do you feel the beverages and snacks are good to your liking?
How does it compare to other hotels you visit other than Andaz
Sound off with your experiences Thank You
Do you feel the beverages and snacks are good to your liking?
How does it compare to other hotels you visit other than Andaz
Sound off with your experiences Thank You
Jul 2, 2015, 9:53 am
#97
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
Shangri-la Tokyo gives better welcome snacks. Sometimes, a baked ginger bread cookie at Christmas or 3 bags of specialty senbei crackers. They even do treats for around Chinese New Year. Their fridge is better stocked with standard Japanese whiskey coolers, different types of waters, Wilkinson's ginger ale (from Australia) but not free.
Jul 2, 2015, 11:22 am
#98
Ambassador: World of Hyatt
Original Poster
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
Hyatt not focused on the small interesting details
The free stuff at Andaz Tokyo is standard Japanese beverage fare. ito-en bottled tea, ito-en orange juice, a 355ml can of Coke, etc. It's fine but not inspiring. Japan has a lot of boutique juicemakers and unique products that would far suit a hotel of Andaz Tokyo's caliber. I feel like this is one area that the hotel decided to save money on. The senbei rice crackers, adzuki bean confectionary and Meiji chocolate bars are okay but once again Japan has a lot better stuff.
Shangri-la Tokyo gives better welcome snacks. Sometimes, a baked ginger bread cookie at Christmas or 3 bags of specialty senbei crackers. They even do treats for around Chinese New Year. Their fridge is better stocked with standard Japanese whiskey coolers, different types of waters, Wilkinson's ginger ale (from Australia) but not free.
Shangri-la Tokyo gives better welcome snacks. Sometimes, a baked ginger bread cookie at Christmas or 3 bags of specialty senbei crackers. They even do treats for around Chinese New Year. Their fridge is better stocked with standard Japanese whiskey coolers, different types of waters, Wilkinson's ginger ale (from Australia) but not free.
Good overview appreciate the feedback^
I had recently stayed in a few W hotels and although they charge if not overcharge for everything.Though some items were free
Was really nice to have a mini bar with Perrier water and the most interesting amenities I have ever seen in a hotel.
Umbrellas,condoms tee shirts,toys and beautifully arranged like art on a cocktail table within the suite living room
It really enhanced our stay.Some of the accessories were so awesome in the room not meant for purchase I contacted the hotel where I could purchase these items for my home
I think they have ordered some for me.
I'm not sure we can get the attention of our community but I wonder if Hyatt were to keep beverages/soft drinks free and charge for some of the more premium snacks
if it would motivate Hyatt to do some more creative stuff.Not talking cracker jack or other common bland stuff
Here is whats complimentary in one separate area and here is what we charge for
In Maui for example my stay was fantastic but the mini bar depressing
One step away from Nutri Grain bars
Jul 2, 2015, 11:46 pm
#99
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
Good overview appreciate the feedback^
I had recently stayed in a few W hotels and although they charge if not overcharge for everything.Though some items were free
Was really nice to have a mini bar with Perrier water and the most interesting amenities I have ever seen in a hotel.
Umbrellas,condoms tee shirts,toys and beautifully arranged like art on a cocktail table within the suite living room
It really enhanced our stay.Some of the accessories were so awesome in the room not meant for purchase I contacted the hotel where I could purchase these items for my home
I think they have ordered some for me.
I'm not sure we can get the attention of our community but I wonder if Hyatt were to keep beverages/soft drinks free and charge for some of the more premium snacks
if it would motivate Hyatt to do some more creative stuff.Not talking cracker jack or other common bland stuff
Here is whats complimentary in one separate area and here is what we charge for
In Maui for example my stay was fantastic but the mini bar depressing
One step away from Nutri Grain bars
.Marriott on the other hand gave me 2 bite sized Valrhona chocolates and the worst tasting macarons ever. Nothing was free at their minibar either.
Oct 8, 2016, 10:05 am
#100
Ambassador: World of Hyatt
Original Poster
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
Oct 9, 2016, 3:19 pm
#101
FlyerTalk Evangelist
Join Date: May 2001
Location: SoFla (formerly NYC Metro)
Programs: DL PM, UA Prem1K, Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Platinum
Posts: 25,694
I had a couple of stays at the AMS Andaz last month. The staff is Over-the-Top good. So friendly, so efficient....so DUTCH (even though it was obviously a mix of nationalities). Always helpful, always anticipating guests' needs. Truly remarkable.
Oct 9, 2016, 8:21 pm
#102
Join Date: Feb 2011
Posts: 849
Oct 10, 2016, 5:04 am
#103
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
I recently stayed at the Andaz Weho and the duty manager came out to meet me and give me her card. She offered to escort us to the room but I politely declined as it was late and unnecessary.
We stayed there shortly after opening and I recall the whole "We're not part of Hyatt GP" play they tried back then. This time they made a point of welcoming us as Diamonds, and explain all of the associated benefits. In fact I secured upgrades to the the best available room (not suite) in advance for all of our non suite rooms so they have clearly improved their attitude.
We stayed there shortly after opening and I recall the whole "We're not part of Hyatt GP" play they tried back then. This time they made a point of welcoming us as Diamonds, and explain all of the associated benefits. In fact I secured upgrades to the the best available room (not suite) in advance for all of our non suite rooms so they have clearly improved their attitude.