Tier status expires one day early?
Mar 26, 2015, 8:14 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Tier status expires one day early?
Logging into my account today, I saw that my Diamond Tier expiration date is set as February 28th, 2016.
Does Hyatt Gold Passport not count leap days for status?
Does Hyatt Gold Passport not count leap days for status?
Mar 26, 2015, 11:26 pm
#4
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Mar 30, 2015, 12:27 pm
#7
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
There is one precise scenario where this would be meaningful:
1) If you're Diamond now, but not going to requalify this year
AND
2) You have a stay booked beginning exactly on 2/29 of this year.
1) If you're Diamond now, but not going to requalify this year
AND
2) You have a stay booked beginning exactly on 2/29 of this year.
Mar 30, 2015, 4:04 pm
#8
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Mar 30, 2015, 10:18 pm
#9
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
My account states that my status expires of Feb. 29, 2016 - so I'm thinking it isn't an indication of a major IT flaw.
Apr 3, 2015, 7:19 am
#10
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
I predict that this is potentially more of a problem for Hyatt than for us. Given their typical bias in our favor on suchlike, if they don't fix it by then, they might wish to hire an extra temporary call center person or two in the run up as they face fixing it ad hoc many times in the event. Bet they straighten it out soon enough.
Apr 3, 2015, 9:45 am
#11
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
I predict that this is potentially more of a problem for Hyatt than for us. Given their typical bias in our favor on suchlike, if they don't fix it by then, they might wish to hire an extra temporary call center person or two in the run up as they face fixing it ad hoc many times in the event. Bet they straighten it out soon enough.
Apr 3, 2015, 10:26 pm
#13
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Apr 3, 2015, 10:38 pm
#14
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
I did. They said they would manually adjust things on February 29th if necessary. But I would rather have the root problem addressed.
On another note, I have yet to receive a Diamond package, but I have received two Platinum packages. Much strangeness is afoot.
On another note, I have yet to receive a Diamond package, but I have received two Platinum packages. Much strangeness is afoot.
Apr 8, 2015, 8:03 am
#15
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
Good Morning Flyer Talkers!
We run our renewal cycle on the last day of February every year. For 2016, this will be February 29th. Earning remains the same January 1 - December 31st each year.
Thanks!
We run our renewal cycle on the last day of February every year. For 2016, this will be February 29th. Earning remains the same January 1 - December 31st each year.
Thanks!