Diamond Line Change?
Mar 15, 2015, 7:17 pm
#1
Original Poster
Join Date: May 2010
Programs: Hyatt Globalist, HH Diamond, Bonvoy Gold...
Posts: 56
Diamond Line Change?
When I've needed assistance from a Hyatt rep the last couple of months, I noticed they don't greet you by stating that you've reached the "Diamond Line".
Anyone else have that experience?
Anyone else have that experience?
Mar 15, 2015, 7:49 pm
#2
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,100
Apr 7, 2015, 10:35 pm
#3
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,100
I've had to call several times recently and have been greeted by "Thanks for calling the Diamond Line". So this is now a dedicated line??
Apr 8, 2015, 12:42 am
#4
Suspended
Join Date: Mar 2011
Location: Los Gatos, CA
Programs: Hyatt Diamond, Marriott PLT, SPG PLT, AA EXP, Virgin Elevate
Posts: 293
There have been some changes to the Hyatt Customer Service line I have notice a big decline in customer service, longer wait time, rude Germans in the evening.
Apr 8, 2015, 4:23 am
#5
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
Apr 8, 2015, 7:15 am
#6
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300