Can hotel concierge help with romantic room setup?
Sep 16, 2014, 10:19 pm
#1
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Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
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Can hotel concierge help with romantic room setup?
Never used hotel concierge before, so pardon me for this question. My partner and I are celebrating our anniversary and his bday while staying at Hyatt Regency HK TST. I would like to arrange a romantic room for us upon arrival. Nothing too fancy, but things like rose pedals and a heart of some sort on the bed, a bottle of champagne, and a birthday cake with a custom msg. Would it be reasonable to contact the concierge to arrange this? Should I expect any service charge? How about gratuity?
Sep 17, 2014, 11:17 am
#3
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Sep 17, 2014, 2:51 pm
#4
Join Date: Jul 2013
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Out of curiosity, what would one tip for these services? Would approximately $30 be sufficient? I have only ever asked for help with reservations, etc., and tip about $10, depending on the effort required.
Sep 17, 2014, 8:04 pm
#5
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I would think so, assuming that you're happy with the outcome and they don't add some extraordinary nice surprise. It's a full service hotel in an expensive city but not a luxury property like most Park Hyatts would be. However, Hong Kong is tricky about tipping as it's a place where not only is there not a strong custom of tipping but also hotels tend to add an automatic 10% service charge to the entire bill.
I assume that the champagne will come from the hotel's regular room service wine list. If you request a special bottle that they don't normally stock, that would involve additional effort.
I assume that the champagne will come from the hotel's regular room service wine list. If you request a special bottle that they don't normally stock, that would involve additional effort.
Sep 18, 2014, 6:53 am
#6
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