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Old May 13, 2014, 6:11 am
  #1  
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Join Date: Jan 2013
Location: Houston
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Reservation website quirks

I'm searching for availability on the hyatt website and there is a specific room category I need to accomodate my family. This room shows up as available under "Advance Purchase" but doesn't show up under Hyatt Daily Rate or any of the various special package tabs.

Is this just something funny happening with the website/reservations system or is there a reason a room would be available for advance purchase, but not the daily rate?
XCstud is offline  
Old May 13, 2014, 2:01 pm
  #2  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
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Hyatt tech is less than ideal. I would think that in your case it could be a glitch - call for reservations.
peteropny is offline  
Old May 13, 2014, 9:14 pm
  #3  
 
Join Date: Sep 2009
Location: Los Angeles
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I noticed when I tried to book Park Hyatt Tokyo in October if I tried to book Saturday through Thursday I only got their regular rate, but if I booked Sat-Sun and Mon-Thu separately, on the weekdays I got My Elite Rate, Advanced Rate, and Weekday Special (I forgot the name of it). It doesn't hurt to break up the reservations for pricing.
op487062 is offline  
Old May 14, 2014, 5:54 pm
  #4  
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Originally Posted by XCstud
I'm searching for availability on the hyatt website and there is a specific room category I need to accomodate my family. This room shows up as available under "Advance Purchase" but doesn't show up under Hyatt Daily Rate or any of the various special package tabs.

Is this just something funny happening with the website/reservations system or is there a reason a room would be available for advance purchase, but not the daily rate?
This happens a lot at Hyatt Regency Tokyo, where the suites are only made available for Advance Purchade rate...perhaps because the suites are limited and they want to make sure the peson booking the room will go through with paying for it? In any case, I believe that this is done deliberately.

I agree with op487062's suggestion to search various date ranges for the time of your stay (there's a tool on my website to help do that if you're interested)
hailstorm is offline  


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