Hyatt Finally Back in Spain (Typo)
Dec 13, 2013, 5:26 pm
#1
Original Poster
Join Date: Mar 2005
Location: Germany
Programs: Hyatt Diamond, AA Platinum, UA Premier Executive
Posts: 143
Hyatt Finally Back in Spain (Typo)
According to the Cat 5 Awards chart the Andaz Amsterdam has relocated or is relocating to Spain 
Can anyone confirm or deny this?
First the debacle with the Diamond status for the credit card and now this. I'm going to pursue this by all means necessary. PM me if you want to join me in taking legal action to make Hyatt relocate this property (if it hasn't been already). @:-)
Can anyone confirm or deny this?
First the debacle with the Diamond status for the credit card and now this. I'm going to pursue this by all means necessary. PM me if you want to join me in taking legal action to make Hyatt relocate this property (if it hasn't been already). @:-)
Dec 13, 2013, 6:38 pm
#2
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
Hello rm76,
Thank you for your questions and concerns about the our Andaz Amsterdam's relocation. The Andaz Amsterdam is not being relocating to Spain and it will still remain a Category 5 after the new Gold Passport changes on January 7th. If you have any other questions or concerns, please feel free to PM us. We are more than happy to assist you.
Warm Regards,
Drew D.-Guest Relations Associate
Thank you for your questions and concerns about the our Andaz Amsterdam's relocation. The Andaz Amsterdam is not being relocating to Spain and it will still remain a Category 5 after the new Gold Passport changes on January 7th. If you have any other questions or concerns, please feel free to PM us. We are more than happy to assist you.
Warm Regards,
Drew D.-Guest Relations Associate
Dec 14, 2013, 1:55 am
#3
Join Date: Jul 2002
Location: coastal Croatia
Programs: BAEC Gold, M&M Senator
Posts: 2,181
Drew,
I think he is referring to this:
Maybe you can fix it so it says the Netherlands instead of Spain.
I think he is referring to this:
Maybe you can fix it so it says the Netherlands instead of Spain.
Last edited by eefor jfp; Dec 14, 2013 at 2:01 am Reason: resized picture
Dec 14, 2013, 7:46 am
#4
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
LOL. Apparently, Hyatt doesn't proofread well. Diamond CC error and now this. Embarrassing.
Dec 15, 2013, 5:53 am
#11
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
You'd probably just get a "we regret that you misunderstood our intended message" type of "apology"...
Dec 17, 2013, 12:09 am
#13
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
Agree. But would still be better manners, and what is most important, in the interest of Hyatt. This is a simple example of how basic courtesy and social grace is essential, especially to PR or "communication" staff. They define the pubic's perception of the brand. Their manners (or lack thereof) brand their own brand.
Dec 28, 2013, 8:51 am
#14
Original Poster
Join Date: Mar 2005
Location: Germany
Programs: Hyatt Diamond, AA Platinum, UA Premier Executive
Posts: 143
Sorry, I'm not understanding this. Why would an apology be necessary?