Booking Calendar Format Reset
#1
Original Poster
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
Booking Calendar Format Reset
Thanks Hyatt IT - I just see that the calendar on the website is now format in the Sun-Sat format. The Mon-Sun format that was up previously was problematic. I nearly booked the wrong dates on a couple of reservations.
#3
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
You can't please everyone... but considering the size of Hyatt's North American footprint, vs. their footprint elsewhere, this was the right move to make.
#4
Original Poster
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
Don't know what IT outfits do for the rest of the world. All other service providers I sign on to use the Sun-Sat format. Hyatt was certainly odd man out from my perspective and getting fewer looks because of it.
#5
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
glad I saw this thread, cause I screwed up on a booking this
morning with the new new format. Apparently my mind had
already adjusted to the awkward format.
morning with the new new format. Apparently my mind had
already adjusted to the awkward format.
#7
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
I'm glad they've changed it back so that it matches the other hotel chains I utilize.
#8
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
#9
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
#10
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
#11
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
I would not be surprised if people were accidentally booking the wrong dates w/ non-cancellable rates and calling in to complain/ask to get the dates changed.
#12
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
#13
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
#14
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
#15
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
But it always irks me to hear comments equivalent to "the US (or the US market, US customer base, etc.) is more important the the rest of the world combined!!!", a statement with which I vehemently disagree. I imagine that you did not intend to insinuate that, but I just seemed to hear it that way.
As far as the calendar change, I really don't care one way or another, the confirmation page has always been quite clear with the day of the week, etc.
I think the deciding parameter should be the Hyatt.com user base. If most of the users of the Hyatt.com reservation site live in countries using Sun-Sat, regardless of where the properties are located, then would not that be the best format for the site?