Best Hyatt in the US?
#16
Join Date: Apr 2008
Location: Germany, Austria
Programs: IHG Diamond Ambassador, ALL Silver,, Miles&More
Posts: 1,122
US standard - international standard? Even at Park Hyatts? I was hoping at least HYATT has everywhere the same quality standard, as I understood other chains do not have.
#17
Suspended
Join Date: Dec 2004
Posts: 613
Unfortunately the prices in most US markets can't justify the cost it would take to offer a true 5 star product. That's why there are so few Park Hyatts in the US now, and why the Park Hyatts in the US aren't quite up to international standards - rates just don't justify the cost. While Park Hyatt LA and Park Hyatt SF were two of my favorite hotels in the US, I could regularly get rates in the sub-$200 range (which could explain why they are no longer Park Hyatts!)
#18
Join Date: Aug 2005
Location: BRU, BE
Programs: LH, United, Hyatt, Air France
Posts: 464
Unfortunately the prices in most US markets can't justify the cost it would take to offer a true 5 star product. That's why there are so few Park Hyatts in the US now, and why the Park Hyatts in the US aren't quite up to international standards - rates just don't justify the cost. While Park Hyatt LA and Park Hyatt SF were two of my favorite hotels in the US, I could regularly get rates in the sub-$200 range (which could explain why they are no longer Park Hyatts!)
#19
Join Date: Jan 2002
Location: Seattle, WA
Programs: AS MVPG, Hyatt Discoverist, Hilton Gold
Posts: 3,399
When Christophe David was in control of Nomi, the restaurant was fairly good. It is no longer the case with a very unprofessional staff, hardly the level of PH Dubai or PH Hamburg. Best Hyatt in the U.S. was Grand Hyatt Wailea on Maui and Hyatt Lake Las Vegas for the mainland.
#20
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,393
HR Gainey Ranch
Not sure it competes with the Grands and Parks (haven't been to too many of those in CONUS), but I'd say it has to be one of the best HR's!
Not sure it competes with the Grands and Parks (haven't been to too many of those in CONUS), but I'd say it has to be one of the best HR's!
#21
Join Date: Jan 2010
Location: PHL
Programs: Diamond Hyatt, Silver MR and HH, SW A List
Posts: 52
Best Hyatt in the US?
Loved the Hyatt Regency Clearwater Beach and the Grand Hyatt Resort in Kauai. City hotels have much less appeal to me than a great hotel that isn't just by the beach but uses the beach to create something more. From the spa, to the pools and tide pool, to the great views of nature and the beach of Kauai it's better than a view of the airport or a city to me. Clearwater Beach had gorgeous views of the beach and a great restaurant and pool. That would be my second choice for Hyatt stays.
#22
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
The comment on the #1 Hyatt based on the customer satisfaction surveys is quite interesting, but I don't think it accurately reflects the actual situation (although I've been happy with the GH DFW).
For example, I never fill out surveys. The digital age means that I get way, way too many of these surveys to bother with, and I believe lots of other folks feel the same way.
If things are either especially bad or especially good at a hotel, I do my best to relay my feelings to the GM, unless the GM prefers to be inaccessible to guests (think Andaz WS, among others). Also, sites such as FT provide a more accurate view.
For example, I never fill out surveys. The digital age means that I get way, way too many of these surveys to bother with, and I believe lots of other folks feel the same way.
If things are either especially bad or especially good at a hotel, I do my best to relay my feelings to the GM, unless the GM prefers to be inaccessible to guests (think Andaz WS, among others). Also, sites such as FT provide a more accurate view.
#23
I only fill them out when I'm really very positive or negative, and even then not very often.... It's exceptional to get any response.
And at least offer me something for my time.
#24
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
The PH NYC, when it opens, will be a candidate, I'm sure. We'll have to see.
-David
Last edited by LIH Prem; Sep 16, 2012 at 4:45 am
#25
Join Date: Apr 2008
Location: Germany, Austria
Programs: IHG Diamond Ambassador, ALL Silver,, Miles&More
Posts: 1,122
#26
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
The Grand Wailea - currently Waldorf-Astoria Collection (HHonors/Hilton) managed.
Hyatt will be back in Wailea next spring:
The new Andaz Maui in Wailea is currently listed as opening Spring 2013 - http://maui.andaz.hyatt.com/hyatt/ho...ndaz/index.jsp
-David
Hyatt will be back in Wailea next spring:
The new Andaz Maui in Wailea is currently listed as opening Spring 2013 - http://maui.andaz.hyatt.com/hyatt/ho...ndaz/index.jsp
-David
Last edited by LIH Prem; Sep 16, 2012 at 7:31 am
#27
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
I say the PH DC. The service is exceptional. Small example:
We took the Amtrak from NYC, caught a cab from the train station to the hotel. Cab driver tried to charge extra for our luggage, even though my partner and I placed them in the boot as he didn't get out of the vehicle. Doorman at the PH DC overhears, says "Mr M0hamed, I will take care of this. My colleagues are waiting for you to check in."
By the time we arrive at the check in desk they know who I am and apologise for the cold welcome to DC. Within moments of arriving in the room the doorman delivers White wine (based on my preferences at the PH MEL) and some home made Apple pie and ice cream with a handwritten card saying that they wanted to ensure we had a warm welcome to DC.
We never had to pay for the cab in the end. The cab fare ended up being the doorman's tip, and rightfully so.
Now that is exceptional service.
#29
Join Date: Jun 2006
Location: INN
Posts: 2,908
I definitively like the PH Chicago a lot, as so many other posters.
But the absolute winner for a "normal" Hyatt is the Hyatt Olive & 8 in Seattle. Really great rooms, great workout room, great pool & spa area and last but not least ala carte breakfast for diamonds including an amazing steak and eggs.
But the absolute winner for a "normal" Hyatt is the Hyatt Olive & 8 in Seattle. Really great rooms, great workout room, great pool & spa area and last but not least ala carte breakfast for diamonds including an amazing steak and eggs.
#30
Join Date: Aug 2005
Location: BRU, BE
Programs: LH, United, Hyatt, Air France
Posts: 464
The Grand Wailea - currently Waldorf-Astoria Collection (HHonors/Hilton) managed.
Hyatt will be back in Wailea next spring:
The new Andaz Maui in Wailea is currently listed as opening Spring 2013 - http://maui.andaz.hyatt.com/hyatt/ho...ndaz/index.jsp
-David
Hyatt will be back in Wailea next spring:
The new Andaz Maui in Wailea is currently listed as opening Spring 2013 - http://maui.andaz.hyatt.com/hyatt/ho...ndaz/index.jsp
-David