Grand Hyatt Incheon, Korea REVIEW - MASTER THREAD
Dec 13, 2011, 4:06 pm
#61
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
FYI, the departure times from the airport (at least from Door 13) are now :13, :33, and :53. It's been :07/27/47 for ages, so was surprised to see the change (new signage).
Jan 20, 2012, 11:58 am
#62
Join Date: Aug 2009
Programs: Hyatt Gold Passport, Shangri-la Golden Circle
Posts: 302
Stayed here for one night on 20/1/2012. I deliberately set aside one day in my trip to stay at HR Incheon just for the experience. Words cannot describe how disappointed I am with this hotel.
Check-in - Mr Kevin Park has to be worst front desk ever. I got lectured by him for 5 minutes for checking in too early.
Room - Carpet is tired and old. Room is cold, feels like a motel. Bathroom has a sewage smell. Not enough lighting.
Food - I have heard so many great reviews about Restaurant 8 on blogs and tripadvisors. I completely disagree. I had breakfast and lunch at Restaurant 8. The dolsot bibimbap was cold. Taste was mediocre. Soup was bland. Choice was limited. And price was not cheap at all! Very expensive for what we got - 44 USD per person for just simple food. A complete waste of money.
Diamond amenity -- Nice! 1 big bowl of fruits! Two bottles of wine! Two boxes of chocolate! 1 box of cookies! But sorry, I dont drink wine!
Club lounge - Nice! The nicest part of the hotel. Food was nice and the club lounge manager was very helpful. She recommended a restaurant at Incheon and organized taxi for us. She was the only highlight I can think of out of this whole hotel.
Well, anyway, I am not returning to this hotel unless really necessary.
__________________
Review on Park Hyatt Ningbo Resort & Spa
Review on Grand Hyatt Macau
Review on Grand Hyatt Shenzhen
Review on Hyatt Regency Hong Kong, Tsim Sha Tsui
Review on Indigo Xiamen Harbour
Check-in - Mr Kevin Park has to be worst front desk ever. I got lectured by him for 5 minutes for checking in too early.
Room - Carpet is tired and old. Room is cold, feels like a motel. Bathroom has a sewage smell. Not enough lighting.
Food - I have heard so many great reviews about Restaurant 8 on blogs and tripadvisors. I completely disagree. I had breakfast and lunch at Restaurant 8. The dolsot bibimbap was cold. Taste was mediocre. Soup was bland. Choice was limited. And price was not cheap at all! Very expensive for what we got - 44 USD per person for just simple food. A complete waste of money.
Diamond amenity -- Nice! 1 big bowl of fruits! Two bottles of wine! Two boxes of chocolate! 1 box of cookies! But sorry, I dont drink wine!
Club lounge - Nice! The nicest part of the hotel. Food was nice and the club lounge manager was very helpful. She recommended a restaurant at Incheon and organized taxi for us. She was the only highlight I can think of out of this whole hotel.
Well, anyway, I am not returning to this hotel unless really necessary.
__________________
Review on Park Hyatt Ningbo Resort & Spa
Review on Grand Hyatt Macau
Review on Grand Hyatt Shenzhen
Review on Hyatt Regency Hong Kong, Tsim Sha Tsui
Review on Indigo Xiamen Harbour
Last edited by kuponuts; Jul 3, 2012 at 11:22 am
Mar 9, 2012, 7:24 am
#63
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Thank you for posting ... great photos! 
Last edited by peteropny; Mar 9, 2012 at 8:31 am Reason: removed quoted images
Mar 9, 2012, 2:07 pm
#64
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
Stayed here for one night on 20/1/2012. I deliberately set aside one day in my trip to stay at HR Incheon just for the experience. Words cannot describe how disappointed I am with this hotel.
Check-in - Mr Kevin Park has to be worst front desk ever. I got lectured by him for 5 minutes for checking in too early.
Room - Carpet is tired and old. Room is cold, feels like a motel. Bathroom has a sewage smell. Not enough lighting.
Food - I have heard so many great reviews about Restaurant 8 on blogs and tripadvisors. I completely disagree. I had breakfast and lunch at Restaurant 8. The dolsot bibimbap was cold. Taste was mediocre. Soup was bland. Choice was limited. And price was not cheap at all! Very expensive for what we got - 44 USD per person for just simple food. A complete waste of money.
Diamond amenity -- Nice! 1 big bowl of fruits! Two bottles of wine! Two boxes of chocolate! 1 box of cookies! But sorry, I dont drink wine!
Club lounge - Nice! The nicest part of the hotel. Food was nice and the club lounge manager was very helpful. She recommended a restaurant at Incheon and organized taxi for us. She was the only highlight I can think of out of this whole hotel.
Well, anyway, I am not returning to this hotel unless really necessary.
Check-in - Mr Kevin Park has to be worst front desk ever. I got lectured by him for 5 minutes for checking in too early.
Room - Carpet is tired and old. Room is cold, feels like a motel. Bathroom has a sewage smell. Not enough lighting.
Food - I have heard so many great reviews about Restaurant 8 on blogs and tripadvisors. I completely disagree. I had breakfast and lunch at Restaurant 8. The dolsot bibimbap was cold. Taste was mediocre. Soup was bland. Choice was limited. And price was not cheap at all! Very expensive for what we got - 44 USD per person for just simple food. A complete waste of money.
Diamond amenity -- Nice! 1 big bowl of fruits! Two bottles of wine! Two boxes of chocolate! 1 box of cookies! But sorry, I dont drink wine!
Club lounge - Nice! The nicest part of the hotel. Food was nice and the club lounge manager was very helpful. She recommended a restaurant at Incheon and organized taxi for us. She was the only highlight I can think of out of this whole hotel.
Well, anyway, I am not returning to this hotel unless really necessary.
I would go back.
Mar 9, 2012, 2:13 pm
#65
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
Hyatt ICN is actually one of my favorite hotels anywhere. Efficient, clean, good food. Pricing is, considering the quality and the USD:KRW actually pretty reasonable. In 40+ stays there since they opened, I haven't experienced anything I'd warrant as a problem.
Top-notch place from my experiences.
Top-notch place from my experiences.
Mar 23, 2012, 12:59 pm
#66
Formerly known as jennyyhwang
Join Date: Jun 2011
Location: California, US
Posts: 8
I was very impressed by this excellent hotel.
I stayed here for one night in Jan 2012 on a stopover and was upgraded to a regency club room on a point stay. Everything was perfect and I thoroughly enjoyed my stay.
PROS:
- Superior, courteous service from all staff members
- Beautiful, large lobby
- Gorgeous, spacious room (regency club)
- Stylish shower with window into bedroom
- Heated toilet seat
- Spotless everywhere
- Elegant and chic hotel restaurant
- Free shuttle from the airport every 20 mins
CONS:
- I forgot my toothpaste but the hotel did not provide a small free tube when asked. I had to purchase a tube for USD $6.
Overall I was very impressed with the Hyatt Regency Incheon. I have pictures of the club room and bathroom, as well as the regency club lounge, if any of you need them.
I stayed here for one night in Jan 2012 on a stopover and was upgraded to a regency club room on a point stay. Everything was perfect and I thoroughly enjoyed my stay.
PROS:
- Superior, courteous service from all staff members
- Beautiful, large lobby
- Gorgeous, spacious room (regency club)
- Stylish shower with window into bedroom
- Heated toilet seat
- Spotless everywhere
- Elegant and chic hotel restaurant
- Free shuttle from the airport every 20 mins
CONS:
- I forgot my toothpaste but the hotel did not provide a small free tube when asked. I had to purchase a tube for USD $6.
Overall I was very impressed with the Hyatt Regency Incheon. I have pictures of the club room and bathroom, as well as the regency club lounge, if any of you need them.
Mar 23, 2012, 3:38 pm
#67
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
I'm not why the gov't has adopted such a policy, but hotels in Korea are no longer allowed to provide free toothbrushes -- this isn't just the Hyatt Incheon's policy -- applies nationwide. Not sure if complimentary razors are also banned!
Mar 23, 2012, 5:04 pm
#68
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
About 300m from the hotel, there is a basement store that is a supermarket/general goods store. It has long hours and I suspect would be a better place to get things like toothpaste than from the minibar.
It is mildly annoying when the hotel alleges they have a "nominal" charge and then asks $6 for a tiny tube of toothpaste that costs them about 6 cents.
It is mildly annoying when the hotel alleges they have a "nominal" charge and then asks $6 for a tiny tube of toothpaste that costs them about 6 cents.
May 1, 2012, 2:52 pm
#69
Join Date: Sep 2010
Location: SFO
Programs: OZ, AA, Hyatt, Marriott, SPG
Posts: 63
Stayed 1 night in early March. Upgraded to club room on an award stay. A bottle of small red wine and some chocolates in the room. The hotel room was nice, much better than Seoul Renaissance that I usually stay. I especially liked the desk area in the room. Had to catch an early flight so missed out on breakfast in the lounge. Will definitely return if I need to catch an early flight out of ICN.
May 1, 2012, 4:06 pm
#70
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,759
May 11, 2012, 9:11 pm
#71
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
We have a choice of arriving at ICN at either 7 pm, missing the evening lounge service, or 2:30 pm.
If we arrive at 2:30 pm, is there anything interesting in the immediate area to occupy us for a 3 hr or so? Is that enough time to take a train into the city just to look around?
If we arrive at 2:30 pm, is there anything interesting in the immediate area to occupy us for a 3 hr or so? Is that enough time to take a train into the city just to look around?
May 12, 2012, 3:16 am
#72
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
If there is something interesting to do where you originate from I would arrive late.... it's just a (nice) airport hotel with nothing really to see in the immediate surrounding area.
You could go into the city, but that's at least one hour away. I wouldn't bother doing that. The evening lounge service is not that great...
You could go into the city, but that's at least one hour away. I wouldn't bother doing that. The evening lounge service is not that great...
May 12, 2012, 8:50 pm
#73
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
If there is something interesting to do where you originate from I would arrive late.... it's just a (nice) airport hotel with nothing really to see in the immediate surrounding area.
You could go into the city, but that's at least one hour away. I wouldn't bother doing that. The evening lounge service is not that great...
You could go into the city, but that's at least one hour away. I wouldn't bother doing that. The evening lounge service is not that great...
May 13, 2012, 5:51 am
#74
FlyerTalk Evangelist
Join Date: Nov 2002
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