[HYATT NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Mar 20, 2015, 10:26 am
#3256
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Planning a trip that (finally!) has Hyatt options - so expect a rash of stupid questions. 
Apologies in advance. Here's number 1.
When I look for availability on points in NYC why do the Category 6 hotels show as "35,000 Points or Average Daily rate from...". The PH just says "Points or Average Daily rate from...".
Surely it's 25,000 points for Cat 6? (I booked a night in the PH and that deducted 30,000 as I expected.)
Apologies in advance. Here's number 1.When I look for availability on points in NYC why do the Category 6 hotels show as "35,000 Points or Average Daily rate from...". The PH just says "Points or Average Daily rate from...".
Surely it's 25,000 points for Cat 6? (I booked a night in the PH and that deducted 30,000 as I expected.)
Mar 20, 2015, 10:41 am
#3257
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
The answer may lie in if the hotel or third party requires daily fees for usage
Almost always that's waived for Diamonds however Hyatt La Jolla in San Diego is one sad example that even charges Diamonds so YMMV!
Best to call to be clear of individual policy by calling the hotel directly
Typically not having Diamond status means no breakfast unless included in rate plan or the hotel provided it as did or does
the Grand Hyatt Berlin when booking a suite. I call those generally the exceptions
Cheers
Last edited by 777 global mile hound; Mar 20, 2015 at 10:50 am
Mar 21, 2015, 11:09 am
#3258
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Planning a trip that (finally!) has Hyatt options - so expect a rash of stupid questions. Apologies in advance. Here's number 1.
When I look for availability on points in NYC why do the Category 6 hotels show as "35,000 Points or Average Daily rate from...". The PH just says "Points or Average Daily rate from...".
Surely it's 25,000 points for Cat 6? (I booked a night in the PH and that deducted 30,000 as I expected.)
Apologies in advance. Here's number 1.When I look for availability on points in NYC why do the Category 6 hotels show as "35,000 Points or Average Daily rate from...". The PH just says "Points or Average Daily rate from...".
Surely it's 25,000 points for Cat 6? (I booked a night in the PH and that deducted 30,000 as I expected.)
*conspiracy theory alert*
Is there e devaluation in the offing??
/*conspiracy theory alert*
Mar 21, 2015, 11:15 am
#3259
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Just look at the thread about this.....
Mar 21, 2015, 11:11 pm
#3261
Join Date: Jan 2007
Location: SFO
Programs: United 1K, Marriott Platinum, SPG Platinum
Posts: 1,990
Can someone help me understand how cash+points availability is different than just regular points availability? There's a hotel available for 20,000 points / night. We called to book cash + points.... the agent said not available, available for points only. Help! Thanks!
Mar 22, 2015, 1:41 am
#3262
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
The points awards are "guaranteed" as long as a basic room is available, P+C doesn't have such a guarantee. Each property can decide when to offer P+C without any restrictions.
I've seen the same situation before. But I have been successful contacting the property directly and asking them to convert my points reservation to a P+C one. Don't ask GP to do it, but do it yourself. No guarantees though.
I've seen the same situation before. But I have been successful contacting the property directly and asking them to convert my points reservation to a P+C one. Don't ask GP to do it, but do it yourself. No guarantees though.
Mar 22, 2015, 1:30 pm
#3263
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
At the risk of being told to "just look at the thread" I'll venture another question...
Are all Diamond benefits accorded on award stays and, if not, which are not routinely offered?
Thanks in advance.
(PS. I did search - honestly I did.
)
Are all Diamond benefits accorded on award stays and, if not, which are not routinely offered?
Thanks in advance.
(PS. I did search - honestly I did.
)
Mar 22, 2015, 2:24 pm
#3264
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Yes, they are... No different than a paid stay.
Mar 23, 2015, 2:26 pm
#3265
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Thank you again. ^
Mar 26, 2015, 1:15 pm
#3266
Join Date: Jun 2006
Location: CT
Programs: Aadvantage, Marriott, Starwood, Southwest
Posts: 134
Just a quick question re room assignment... do I call/email GM or another person to request a particular room or floor? I'm not a Hyatt regular so I don't have any preferences noted in my account. I will be staying at PH Aviara.
Mar 26, 2015, 1:58 pm
#3267
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I normally call customer service to make a more specific request unless I know someone at the property, and then I contact them.
Mar 30, 2015, 3:06 pm
#3268
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
Husband just got the Hyatt card and we want to book the Andaz Maui at Wailea Resort in January.
My plan is to reserve the 2 nights we want then call to use the free nights once they post to his account, would this work?
My plan is to reserve the 2 nights we want then call to use the free nights once they post to his account, would this work?
Mar 30, 2015, 7:46 pm
#3269
Join Date: Sep 2013
Location: Midwest
Programs: Hyatt Diamond
Posts: 757
It's based on the award availability at the time the free nights are posted to his account. They can not switch it with a current reservation.
Mar 31, 2015, 10:52 am
#3270
Join Date: Apr 2010
Location: LAX
Programs: Hyatt Glob
Posts: 369
Stay Credit
I am planning a 2 night stay, and am curious as to whether I will be credited with a stay.
I plan to use my hyatt visa annual (renewal) free night award, and the second night will be paid. Given the first night doesn't qualify as a stay, and that the paid night will be the next day, I'm second guessing it.
I could reverse the order to have the paid night first, but the rate is higher.
I plan to use my hyatt visa annual (renewal) free night award, and the second night will be paid. Given the first night doesn't qualify as a stay, and that the paid night will be the next day, I'm second guessing it.
I could reverse the order to have the paid night first, but the rate is higher.