Aug 24, 2017, 7:20 am
Last edit by: BotB
Double Up Promotion Information: (please see post 1 for further info by FT HH Rep)
Registration link provided by our HH Rep on FT:
DoubleUp Promotion
Terms and Conditions:
Offer valid September 1, 2017, through December 31, 2017 ("Promotion Period") at any hotel or resort within the Hilton Portfolio excluding Hampton by Hilton Hotels in Mainland China.
Hilton Honors™ members must first register at HiltonHonors.com/DoubleUp prior to completing a stay within the Promotion Period.
Registered Hilton Honors members will only receive Bonus Points for nights completed during the Promotion Period, regardless of a check-in date before the Promotion Period begins or a check-out date after the Promotion Period ends. Registered Hilton Honors members will earn Double Hilton Honors Bonus Points per stay during the Promotion Period.
"Double Points" means you will receive a bonus equal to the number of Base Points earned during a stay.
There is no limit to the total amount of Bonus Points that may be earned during the Promotion Period with this offer.
However, there are restrictions on the amount of Base Points that can be earned on a single stay at certain brands.
See Hilton Honors Terms and Conditions for more details.
Bonus Points earned on Base Points do not count toward tier qualification. Please allow six to eight weeks from completion of your stay for points to appear in your Hilton Honors account.
Hilton Honors™ membership, earning of Points & Miles™ when booking direct and redemption of Points are subject to Hilton Honors Terms and Conditions. Excludes Hampton by Hilton Hotels in Mainland China.
A FAQ has also been produced for this offer:
What is the name of this Hilton Honors™ promotion?
Double Up
What is the promotion?
Registered Hilton Honors members will earn Double Points per stay during the Promotion Period. There is no limit to the total amount of Bonus Points that may be earned during the Promotion Period with this offer.
What is the Promotion Period for the “Double Up” Hilton Honors promotion?
September 1, 2017 through December 31, 2017 (‘Promotion Period’)
What is an eligible stay?
An eligible stay is defined in the Hilton Honors Terms & Conditions under Accrual of Points number 3.
Do I have to change my MyWay™ Earnings Style Option in my Hilton Honors account in order to receive Bonus Points for this promotion?
No. However, to maximize the number of Points you can earn during the promotion, selecting Hilton Honors Points & Points would be best.
Do I have to register for this promotion?
Yes. Hilton Honors members must register for the promotion at HiltonHonors.com/DoubleUp.
I am not a Hilton Honors member; can I participate in this promotion?
Yes. You can join the Hilton Honors program for free, register for the promotion and immediately be eligible to participate. Simply visit HiltonHonors.com/DoubleUp and follow the steps to join Hilton Honors and register for the promotion simultaneously.
What are the Terms and Conditions of the promotion?
To make sure everyone has the most up-to-date Terms and Conditions, we have posted them on the website HiltonHonors.com/DoubleUp.
Which Hilton Honors brands are participating in the promotion?
Except Hampton by Hilton Hotels in Mainland China, all Hilton Honors brands are participating in the promotion: Conrad Hotels & Resorts, Curio Collection, Waldorf Astoria Hotels & Resorts, Canopy by Hilton, Hilton Hotels & Resorts, Embassy Suites, DoubleTree by Hilton, Hilton Grand Vacations, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites, Hampton by Hilton, Tru by Hilton and Tapestry Collection by Hilton.
Are all rates included in this promotion?
No. A list of ineligible rates can be found under the Hilton Honors Terms and Conditions: Accrual of Points number 3.
If I already have a reservation, is it eligible for the promotion?
Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for an eligible stay. Regardless of when a reservation was booked, any registered guests with nights within the Promotion Period will receive the promotion bonus.
If I check-in before September 1, 2017 or check-out after December 31, 2017, do I still earn credit for that stay?
Registered Hilton Honors members will receive a bonus only for the nights of an eligible stay completed during the Promotion Period, regardless of a check-in date before the Promotion Period begins or a check-out date after the Promotion Period ends.
If I become a Lifetime Diamond member or Diamond member after I have already registered for the promotion, will I still qualify for the Diamond offer?
Yes, the Points bonus will be based on your tier at time of checkout. For example, if a Hilton Honors member registers for the “DoubleUp” promotion as a Gold member, becomes a Diamond member during the promotion period and then completes a stay within the promotion period, they will receive the Diamond offer.
Will I receive Bonus Points with the “Double Up” promotion for any stays within the Promotion Period that I completed PRIOR to registering for the promotion?
No. Only members registered prior to check-out will receive Bonus Points with the “Double Up” promotion for nights within the Promotion Period.
When will the Bonus Points post to my Hilton Honors account?
Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your Hilton Honors account.
If I have two rooms at the same time with my family, do both of those rooms count toward my promotion bonus if I am paying for them both?
A Member may earn Base Points for up to two rooms per stay, if all eligible charges for both rooms are paid on one folio. Base Points will be earned for all eligible folio charges incurred on both rooms. For any other bonuses, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses, Bonus Points will be awarded on one room only.
Will members earn Bonus Points with the “Double Up” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Double Up” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton, Home2 Suites or Homewood Suites by Hilton. For a complete explanation, see number 14 under Accrual of Points here.
Can I register for other promotions if I register for this promotion?
Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.
Whom may I contact if I have more questions?
If you have more questions about the Double Up promotion, please feel free to contact us at 800-548-8690. Outside the United States and Canada, please dial + 800 44 45 86 67.
Please feel free to add other relevant info to this wiki. Ta!
Registration link provided by our HH Rep on FT:
DoubleUp Promotion
Terms and Conditions:
Offer valid September 1, 2017, through December 31, 2017 ("Promotion Period") at any hotel or resort within the Hilton Portfolio excluding Hampton by Hilton Hotels in Mainland China.
Hilton Honors™ members must first register at HiltonHonors.com/DoubleUp prior to completing a stay within the Promotion Period.
Registered Hilton Honors members will only receive Bonus Points for nights completed during the Promotion Period, regardless of a check-in date before the Promotion Period begins or a check-out date after the Promotion Period ends. Registered Hilton Honors members will earn Double Hilton Honors Bonus Points per stay during the Promotion Period.
"Double Points" means you will receive a bonus equal to the number of Base Points earned during a stay.
There is no limit to the total amount of Bonus Points that may be earned during the Promotion Period with this offer.
However, there are restrictions on the amount of Base Points that can be earned on a single stay at certain brands.
See Hilton Honors Terms and Conditions for more details.
Bonus Points earned on Base Points do not count toward tier qualification. Please allow six to eight weeks from completion of your stay for points to appear in your Hilton Honors account.
Hilton Honors™ membership, earning of Points & Miles™ when booking direct and redemption of Points are subject to Hilton Honors Terms and Conditions. Excludes Hampton by Hilton Hotels in Mainland China.
A FAQ has also been produced for this offer:
What is the name of this Hilton Honors™ promotion?
Double Up
What is the promotion?
Registered Hilton Honors members will earn Double Points per stay during the Promotion Period. There is no limit to the total amount of Bonus Points that may be earned during the Promotion Period with this offer.
What is the Promotion Period for the “Double Up” Hilton Honors promotion?
September 1, 2017 through December 31, 2017 (‘Promotion Period’)
What is an eligible stay?
An eligible stay is defined in the Hilton Honors Terms & Conditions under Accrual of Points number 3.
Do I have to change my MyWay™ Earnings Style Option in my Hilton Honors account in order to receive Bonus Points for this promotion?
No. However, to maximize the number of Points you can earn during the promotion, selecting Hilton Honors Points & Points would be best.
Do I have to register for this promotion?
Yes. Hilton Honors members must register for the promotion at HiltonHonors.com/DoubleUp.
I am not a Hilton Honors member; can I participate in this promotion?
Yes. You can join the Hilton Honors program for free, register for the promotion and immediately be eligible to participate. Simply visit HiltonHonors.com/DoubleUp and follow the steps to join Hilton Honors and register for the promotion simultaneously.
What are the Terms and Conditions of the promotion?
To make sure everyone has the most up-to-date Terms and Conditions, we have posted them on the website HiltonHonors.com/DoubleUp.
Which Hilton Honors brands are participating in the promotion?
Except Hampton by Hilton Hotels in Mainland China, all Hilton Honors brands are participating in the promotion: Conrad Hotels & Resorts, Curio Collection, Waldorf Astoria Hotels & Resorts, Canopy by Hilton, Hilton Hotels & Resorts, Embassy Suites, DoubleTree by Hilton, Hilton Grand Vacations, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites, Hampton by Hilton, Tru by Hilton and Tapestry Collection by Hilton.
Are all rates included in this promotion?
No. A list of ineligible rates can be found under the Hilton Honors Terms and Conditions: Accrual of Points number 3.
If I already have a reservation, is it eligible for the promotion?
Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for an eligible stay. Regardless of when a reservation was booked, any registered guests with nights within the Promotion Period will receive the promotion bonus.
If I check-in before September 1, 2017 or check-out after December 31, 2017, do I still earn credit for that stay?
Registered Hilton Honors members will receive a bonus only for the nights of an eligible stay completed during the Promotion Period, regardless of a check-in date before the Promotion Period begins or a check-out date after the Promotion Period ends.
If I become a Lifetime Diamond member or Diamond member after I have already registered for the promotion, will I still qualify for the Diamond offer?
Yes, the Points bonus will be based on your tier at time of checkout. For example, if a Hilton Honors member registers for the “DoubleUp” promotion as a Gold member, becomes a Diamond member during the promotion period and then completes a stay within the promotion period, they will receive the Diamond offer.
Will I receive Bonus Points with the “Double Up” promotion for any stays within the Promotion Period that I completed PRIOR to registering for the promotion?
No. Only members registered prior to check-out will receive Bonus Points with the “Double Up” promotion for nights within the Promotion Period.
When will the Bonus Points post to my Hilton Honors account?
Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your Hilton Honors account.
If I have two rooms at the same time with my family, do both of those rooms count toward my promotion bonus if I am paying for them both?
A Member may earn Base Points for up to two rooms per stay, if all eligible charges for both rooms are paid on one folio. Base Points will be earned for all eligible folio charges incurred on both rooms. For any other bonuses, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses, Bonus Points will be awarded on one room only.
Will members earn Bonus Points with the “Double Up” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Double Up” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton, Home2 Suites or Homewood Suites by Hilton. For a complete explanation, see number 14 under Accrual of Points here.
Can I register for other promotions if I register for this promotion?
Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.
Whom may I contact if I have more questions?
If you have more questions about the Double Up promotion, please feel free to contact us at 800-548-8690. Outside the United States and Canada, please dial + 800 44 45 86 67.
Please feel free to add other relevant info to this wiki. Ta!
New Hilton Honors “Double Up” Promotion Is Here
Aug 24, 2017, 6:18 am
#31
Join Date: Jul 2001
Programs: Hilton Lifetime Diamond
Posts: 1,266
Arggh...
Still cannot sign up using the link with either IE or Safari...
"Oops! We've encountered a problem.
Our online registration isn't working at the moment. Please check back later or contact Hilton Reservations and Customer Care for assistance"
"Oops! We've encountered a problem.
Our online registration isn't working at the moment. Please check back later or contact Hilton Reservations and Customer Care for assistance"
Aug 24, 2017, 7:23 am
#32
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad VIP, Marriott G
Posts: 5,359
I've added a wiki with the T's & C's as well as the FAQ details as there appears to be questions that were answered in those and to save people posting many of the usual questions, hope that helps.
To those that are having issues registering, have you cleared your cache and history of said DoubleUp pages/cookies and then tried the link provided by our lovely HH Rep in post 1 (also in the wiki)?
Safe travels.
To those that are having issues registering, have you cleared your cache and history of said DoubleUp pages/cookies and then tried the link provided by our lovely HH Rep in post 1 (also in the wiki)?
Safe travels.
Aug 24, 2017, 11:11 am
#34
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,165
I tried again but still getting an "access denied" error message.
but to answer my own question, i saw that there is a FAQ link, and on that page it states:
but to answer my own question, i saw that there is a FAQ link, and on that page it states:
If I already have a reservation, is it eligible for the promotion?
Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for an eligible stay. Regardless of when a reservation was booked, any registered guests with nights within the Promotion Period will receive the promotion bonus.
so i think it's pretty clear that the answer to my question is yes.Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for an eligible stay. Regardless of when a reservation was booked, any registered guests with nights within the Promotion Period will receive the promotion bonus.
Aug 24, 2017, 1:40 pm
#35
Suspended
Join Date: Jan 2011
Location: YYJ
Posts: 2,230
An additional note regarding registering for this Double Up promotion, I was still getting the access denied error. I tried random numbers and passwords and got an error message stating that the information was not valid so the system was working, it just wouldn't give me access. My wife was able to use the same page on this same computer and it worked for her.
I called and they registered me over the phone so the immediate problem has been overcome but the root cause has not been established.
Aug 24, 2017, 4:09 pm
#36
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
I'd like the answer to that too, but since I got the Sunday night 1000 point bonus on award stays this summer, I assume the same will apply this time, unless I am told otherwise.
Aug 24, 2017, 5:06 pm
#37
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
I've got a 4 night award stay during the timeframe...so I'd like to know that in addition to those 4 nts counting towards the 10, I will also get 2x the peripheral spend I'd make on the free nights? (which will be substantial, we're in Hawaii).
Aug 24, 2017, 9:42 pm
#38
Join Date: Mar 2005
Location: Land NL-1421; Air 1A/8C
Programs: Discretely with AA-G AFFB-C2 UA-EP LHLX-S HH-D
Posts: 289
Lauren, a very good day to you
Could you please emphasize where I can find the link to register for this? I cannot find it in your post, even tho' you say it is there.
I am Diamond since 1999, presumably soon DfL?
Greetngs from the Netherlands
Paul
Could you please emphasize where I can find the link to register for this? I cannot find it in your post, even tho' you say it is there.
I am Diamond since 1999, presumably soon DfL?
Greetngs from the Netherlands
Paul
Aug 24, 2017, 10:15 pm
#39
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
https://www.hiltonhonors.com/en_US/H..._17457/landing
Aug 24, 2017, 10:29 pm
#40
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
Will members earn Bonus Points with the “Double Up” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Double Up” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton, Home2 Suites or Homewood Suites by Hilton. For a complete explanation, see number 14 under Accrual of Points here.
Make sure you buy a bag of M&Ms from the pantry...
Aug 24, 2017, 11:35 pm
#41
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
See the wiki / T&C's:
Will members earn Bonus Points with the “Double Up” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Double Up” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton, Home2 Suites or Homewood Suites by Hilton. For a complete explanation, see number 14 under Accrual of Points here.
Make sure you buy a bag of M&Ms from the pantry...
Will members earn Bonus Points with the “Double Up” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Double Up” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton, Home2 Suites or Homewood Suites by Hilton. For a complete explanation, see number 14 under Accrual of Points here.
Make sure you buy a bag of M&Ms from the pantry...
Aug 25, 2017, 1:39 am
#42
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
However, and this is an ongoing issue - I registered with no problem (through Lauren's link) but there is never any confirming message or e-mail or anything. And when I then go to the Honors account it does not show being registered for any new promos, just the expiring 3x one. Please ask your powers that be, Lauren, to include something like "congratulations, you're registered" for these promos.
Aug 25, 2017, 5:42 am
#44
Join Date: May 2004
Location: Ottawa
Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!
Posts: 1,580
I successfully registered yesterday (no confirmation other than the screenshot). I tried again today and found I have the same problem you are experiencing:
Oops! We've encountered a problem.
Our online registration isn't working at the moment.
Please check back later or contact
Hilton Reservations and Customer Care for assistance.
It seems registration is offline at the moment.
Our online registration isn't working at the moment.
Please check back later or contact
Hilton Reservations and Customer Care for assistance.