100,000 Points Limit Per Stay
Nov 11, 2003, 6:19 pm
#17
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I'd sure be curious to know whether there was or is any rationale at all for the 100k limit. If it was intended to prevent fraud, then showing that you actually spent the $ should take care of that concern.
Nov 11, 2003, 11:04 pm
#18
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I have stayed at Marriott and Starwood and have never had the problems with posting more than 100,000 per stay. [/B]</font>
Nov 12, 2003, 8:13 am
#19
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Why the 30-day limit? Is it just that people who stay that long are assumed not to be motivated by the frequent guest program? If so, that's a poor assumption, IMHO.
Nov 12, 2003, 8:53 am
#20
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by nsx:
Why the 30-day limit? Is it just that people who stay that long are assumed not to be motivated by the frequent guest program? If so, that's a poor assumption, IMHO.</font>
Why the 30-day limit? Is it just that people who stay that long are assumed not to be motivated by the frequent guest program? If so, that's a poor assumption, IMHO.</font>
Nov 12, 2003, 9:43 am
#21
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by andrzej:
There are more questions:
Correct me if I'm wrong, since I've never stayed in a hotel this long, but wouldn't the hotel want to settle the charges on some regular basis?
The hotel settles the charges once a week. every Saturday night the hotel bills my AMEX like clock work
If that's the case, why didn't the OP question the points about 3-4 months ago? After all they either showed up in segments till they hit 100K or they never showed up(in which case, it should have been questioned immediately).
FYI, Points do not post until you check out. This is standard and customary across the board with most hotel chains ie Marriott, SPG etc...
Just curious, but this story has some holes IMHO.
There are NO holes. The story is just as stated!
</font>
There are more questions:
Correct me if I'm wrong, since I've never stayed in a hotel this long, but wouldn't the hotel want to settle the charges on some regular basis?
The hotel settles the charges once a week. every Saturday night the hotel bills my AMEX like clock work
If that's the case, why didn't the OP question the points about 3-4 months ago? After all they either showed up in segments till they hit 100K or they never showed up(in which case, it should have been questioned immediately).
FYI, Points do not post until you check out. This is standard and customary across the board with most hotel chains ie Marriott, SPG etc...
Just curious, but this story has some holes IMHO.
There are NO holes. The story is just as stated!
</font>
[This message has been edited by BellaLouise (edited November 12, 2003).]
Nov 12, 2003, 11:37 am
#22
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I don't even think I've ever been home for 240 nights in a row.
I would have to say to check out, go someplace for the weekend, then come back again.
I would have to say to check out, go someplace for the weekend, then come back again.
Nov 13, 2003, 8:33 am
#23
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BellaLouise:
I have 1 stay withh 250 nights with Hilton in 2003. I checked in in February and will not check out until end of Nov. I contacted Hilton CC only to find out that the maximum amount of points that I can receive is 100,000 for my entire stay because the limit is 100,000 per stay. I have spent way over 40,000 this year with the hotel. The CSA was less than helpful and the supervisor of the CSA was even worse. Has anyone else encountered this issue? Please advise. I am definitely planning to escalate. I have stayed at Marriott and Starwood and have never had the problems with posting more than 100,000 per stay. </font>
I have 1 stay withh 250 nights with Hilton in 2003. I checked in in February and will not check out until end of Nov. I contacted Hilton CC only to find out that the maximum amount of points that I can receive is 100,000 for my entire stay because the limit is 100,000 per stay. I have spent way over 40,000 this year with the hotel. The CSA was less than helpful and the supervisor of the CSA was even worse. Has anyone else encountered this issue? Please advise. I am definitely planning to escalate. I have stayed at Marriott and Starwood and have never had the problems with posting more than 100,000 per stay. </font>
Nov 13, 2003, 2:16 pm
#24
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In your letter you should explain this, and note in passing that Hilton does not receive any less revenue due to this. If you have negotiated some super-low extended stay rate, explain that as well and compare it to other low rates which qualify for HHonors points.
Nov 13, 2003, 2:41 pm
#25
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BellaLouise:
A couple points of clarification. I do travel home every weekend, but it is less expensive to remain checked in than checking in and out. After staying 90 days, you no longer pay hotel taxes on the room. If you check in and check out, you start over paying hotel taxes. </font>
A couple points of clarification. I do travel home every weekend, but it is less expensive to remain checked in than checking in and out. After staying 90 days, you no longer pay hotel taxes on the room. If you check in and check out, you start over paying hotel taxes. </font>
I have done several 6+ month stays with Marriott via their Execustay office. In big cities they can hook you up with a corporate apartment, but a couple of times they've simply worked with local Marriotts to secure long-term rates.
In all cases (whether apartment or Residence Inn), the monthly rate, length of stay, reward points earned, elite status earned, cancellation terms, and other benefits are agreed upon up front.
Typically I got 3 MR pts./dollar and was given MR Gold status if I didn't already have it. Billing was monthly, points posted quarterly.
Although this sounds like a raw deal compared to super-Diamond/Platinum status and 15.5-17.5 pts./dollar you'd get at a hotel, I was always much happier to be in an apartment than a hotel. Even when I was getting Residence Inns, I was getting them at about $1900/month ($60-65/nt.) so I wasn't about to complain.
Nov 17, 2003, 5:23 pm
#27
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Bella Luise: it sounds like after 91 days you could check out for the weekend when you go home and preserve your no tax status and then after the weekend check back new.
Is that a partial but pretty good solution getting you around 400,000 points?
Is that a partial but pretty good solution getting you around 400,000 points?
Nov 18, 2003, 9:46 am
#28
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The way I read it, the taxes stop at day 91 so checking out on the 91st day wouldn't work.
Nov 18, 2003, 10:49 am
#29
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by best:
Bella Luise: it sounds like after 91 days you could check out for the weekend when you go home and preserve your no tax status and then after the weekend check back new.
Is that a partial but pretty good solution getting you around 400,000 points?</font>
Bella Luise: it sounds like after 91 days you could check out for the weekend when you go home and preserve your no tax status and then after the weekend check back new.
Is that a partial but pretty good solution getting you around 400,000 points?</font>
Dec 20, 2003, 11:35 pm
#30
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Hmmm - seems like kind of a dumb oversight on the part of the hotel staff.
I often stay for months at a time at Hiltons - have over 200 nights this year. The staff at the hotel I frequent will check me out (without even telling me) then check me back in again to avoid this 100,000 point problem. I discovered this when looking at one of my bills, I had a 'breakfast charge' that was the same price as the room rate. I asked, and the front desk manager told me that they checked me out for a day to avoid 'complications' with the HHonors program. At the time, I didn't know what they were talking about, but after reading this thread, now I know.
I often stay for months at a time at Hiltons - have over 200 nights this year. The staff at the hotel I frequent will check me out (without even telling me) then check me back in again to avoid this 100,000 point problem. I discovered this when looking at one of my bills, I had a 'breakfast charge' that was the same price as the room rate. I asked, and the front desk manager told me that they checked me out for a day to avoid 'complications' with the HHonors program. At the time, I didn't know what they were talking about, but after reading this thread, now I know.