Why can't two Honors accounts share the same e-mail address?
Oct 26, 2016, 4:11 am
#1
Original Poster
Join Date: Dec 2004
Location: Manila, Philippines (MNL)
Programs: BAEC Gold [>20k Lifetime TPs] | Hilton Honors Lifetime Diamond [as is Mrs PtF] | Various Others
Posts: 6,156
Why can't two Honors accounts share the same e-mail address?
Sorry if this has been asked before - I searched 'email address' and 'e-mail address' without finding a similar query.
My wife and I are both HHonors Diamond, with separate HHonors accounts. However both for convenience and my superior knowledge of all things HHonors related (
) I handle all our hotel reservations. If I try and add the e-mail address registered to my account to my wife's account I get the message - 'Sorry, that email address is already registered. Enter a different one and try again'.
Is there something in US law that explains this issue? By way of comparison I have a British Airways Executive Club household account with seven family members - I am able to use the same e-mail address for all seven individual accounts: it makes life a lot easier when coordinating reservations.
My wife and I are both HHonors Diamond, with separate HHonors accounts. However both for convenience and my superior knowledge of all things HHonors related (
) I handle all our hotel reservations. If I try and add the e-mail address registered to my account to my wife's account I get the message - 'Sorry, that email address is already registered. Enter a different one and try again'.Is there something in US law that explains this issue? By way of comparison I have a British Airways Executive Club household account with seven family members - I am able to use the same e-mail address for all seven individual accounts: it makes life a lot easier when coordinating reservations.
Oct 26, 2016, 4:34 am
#2
Join Date: Oct 2014
Posts: 447
If Gmail, add a '.' in the address.
[email protected]
[email protected]
[email protected]
All go to the same inbox.
[email protected]
[email protected]
[email protected]
All go to the same inbox.
Oct 26, 2016, 4:36 am
#3
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Oct 26, 2016, 4:38 am
#4
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Simple IT. Are you able to log in to your account by entering an email instead of a number? Then there you go, it needs to uniquely identify an account. Also as a basic means of ensuring people don't register multiple accounts.
Oct 26, 2016, 6:38 am
#5
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
nb
I used to have KLM for both me anf girlfriend on same email. Signon later enabled for email-id along side 9x numeric NNNNNNNNN member number, and of course could not use as not unique as shred to both accts
Oct 27, 2016, 1:44 am
#6
Join Date: Sep 2015
Location: Shinjuku, Tokyo
Programs: Accor Plus Plat, Marriot Plat, AF Silver
Posts: 315
If Gmail, add a '.' in the address.
[email protected]
[email protected]
[email protected]
All go to the same inbox.
[email protected]
[email protected]
[email protected]
All go to the same inbox.
Anything after + will also be stripped: [email protected] and [email protected] would work just as fine.
Julien
Oct 27, 2016, 5:09 am
#7
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
do you use?
You can login with the following
Your Executive Club membership number and your PIN/password
Your username and password
Your registered email address and password
Your Executive Club membership number and your PIN/password
Your username and password
Your registered email address and password
Oct 27, 2016, 12:49 pm
#8
Original Poster
Join Date: Dec 2004
Location: Manila, Philippines (MNL)
Programs: BAEC Gold [>20k Lifetime TPs] | Hilton Honors Lifetime Diamond [as is Mrs PtF] | Various Others
Posts: 6,156
Ditto HHonors, my wife and I use our 9-digit membership numbers (not an e-mail address) to log in to each account. Hence my initial enquiry.
Oct 28, 2016, 7:49 am
#9
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
What would happen if you tried to reset the password on a BAEC account (http://www.britishairways.com/travel...s/public/en_gb) by entering the master email address?
Sharing identities on one email address is basically a can of worms.
Oct 29, 2016, 4:48 am
#10
Original Poster
Join Date: Dec 2004
Location: Manila, Philippines (MNL)
Programs: BAEC Gold [>20k Lifetime TPs] | Hilton Honors Lifetime Diamond [as is Mrs PtF] | Various Others
Posts: 6,156
I repeat, for HHonors, BA (and UA) I never use the e-mail address as my sign-in ID; I use individual and unique hotel/airline membership numbers.
Nov 12, 2016, 2:56 am
#11
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
Nov 12, 2016, 5:12 am
#12
Original Poster
Join Date: Dec 2004
Location: Manila, Philippines (MNL)
Programs: BAEC Gold [>20k Lifetime TPs] | Hilton Honors Lifetime Diamond [as is Mrs PtF] | Various Others
Posts: 6,156
But then again, I always sign into my BA, UA and HHonors accounts with individual membership numbers; unlike e-mail addresses (at least in the case of BA and UA), individual membership numbers are unique.
So maybe I should re-phrase my original question - why do BA and UA allow multiple members to use the same e-mail address, while HHonors does not?
Nov 12, 2016, 6:25 am
#13
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
I have a similar problem with the IHG program. They let me put the same email address in for by my wife and I, but once I added the same email for my wife's account, I could no longer use my email address to login. So now I have to use each of our account numbers to login with and of course I haven't memorized both sets of account numbers. So its a bit of a pain to login.
Nov 12, 2016, 2:09 pm
#14
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
At this point the question needs to be directed to BA and/or UA, not Hilton
Nov 12, 2016, 3:14 pm
#15
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
In the interests of research I've just tried to reset a BA account password using an e-mail address to log in - and I received an e-mail for one of the seven members of the BA Household Accounts (HHA) of which I am the head. Not mine, but the most recently-added member.
But then again, I always sign into my BA, UA and HHonors accounts with individual membership numbers; unlike e-mail addresses (at least in the case of BA and UA), individual membership numbers are unique.
So maybe I should re-phrase my original question - why do BA and UA allow multiple members to use the same e-mail address, while HHonors does not?
But then again, I always sign into my BA, UA and HHonors accounts with individual membership numbers; unlike e-mail addresses (at least in the case of BA and UA), individual membership numbers are unique.
So maybe I should re-phrase my original question - why do BA and UA allow multiple members to use the same e-mail address, while HHonors does not?
Keep in mind what a difference of a year or two makes with respect this. Several major breaches where email addresses were stolen happened between the times that BA and UA changed their login procedures and when Hilton changed its login procedures.