Last edit by: paul00
Postings of speedtest.net / Ookla results at Hilton Properties
Minimum specifications of 'Stay Connected' (the Hilton Worldwide Guest Internet program) as of 2017:
- Complimentary access to the hotel’s standard internet connection offering must be provided to all Hilton Honors members with Blue, Silver or Gold level status who have booked through an approved channel. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
- Premium Internet access should be made available to guests at prices that are competitive with prevailing charges in the local market. The recommended maximum daily charge for Premium Internet access (wireless) is US$6.95. Diamond Hilton Honors members who have booked through an approved channel enjoy complimentary access to the hotel’s highest speed (Premium) internet connection offering. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
- Minimum 6 Mbps download/upload (with Premium access) and 2Mbps download/upload (with Standard access).
- Complimentary and Premium wireless Internet access must be available throughout the hotel.
- Wireless Internet access must be installed in all guest accessible interior areas of the hotel to meet a minimum signal strength of -65 dBm (RSSI) on both the 2.4 and 5 GHz bands with a signal to noise ratio (SNR) of at least 30 dB.
- The hotel is not permitted to apply total data consumption caps on a per user or device basis, throttle speeds by application type, or block/limit access to application types that lead to high bandwidth consumption rates.
- All hotels must set individual bandwidth user caps which enable a minimum of 2 Mbps download/upload or higher for Complimentary Internet access and a minimum of 6 Mbps download/upload or higher for Premium Internet access and have sufficient bandwidth to deliver to that standard. The bandwidth user caps for the Premium offering must always be at least three times higher than the Complimentary offering (example: a 9Mbps download/upload Premium cap setting would be paired with a 3 Mbps download/upload or less Complimentary cap setting).
- Hotels may offer wired access in addition to wireless.
Add your results here
HGI San Francisco-Oakland Bay Bridge: Ping 45 ms, Down 1.89 Mbps, Up 0.87 Mbps (06 Jun 2015)
HGI Pismo Beach, CA: Ping: 30 ms; Down: 0.79 Mbps; Up: 0.36 Mbps (1 Jun 2015)
HGI Monterey, CA: Ping: 37 ms; Down 2.88 Mbps; Up 1.41 Mbps (31 May 2015)
HI Atlanta-Southlake, GA: Ping 8ms; Down 3.87Mbps; Up 1.65Mbps (18 May 2015)(Free HHonors Internet Connection)
Florida
Dade City, Hampton Inn: Ping:66ms; Down 3.42mbps; Up 1.17mbps 6.22.15 (only 1 speed is offered)
Tampa, DoubleTree, Westshore: Ping:78ms; Down 0.53mbps; Up 0.14mbps 6.29.15 (only 1 speed is offered)
Tampa, Hilton, Downtown: Ping:29ms; Down 6.46mbps; Up 3.51mbps 6.24.15 (free diamond with comp code)
Tampa, Hilton Garden, Westshore: Ping:68ms; Down 5.61mbps; Up 2.78mbps 7.2.15 (free diamond by selecting HHonors with login and room #)
Tampa Brandon, Embassy Suites: Ping:28ms; Down 2.26mbps; Up 1.00mbps 6.18.15 (free diamond with comp code)
Tampa Brandon/Riverview, Hilton Garden: Ping:42ms; Down 3.02mbps; Up 1.44mbps 7.1.15 (free diamond by selecting HHonors with login and room #)
Europe:
Hilton Brussels Grand Place: 18 ms, 9.50 Mbps down, 6.41 Mbps up 13 May 2017. Free, only agree to T&C.
Hilton Rome FCO: ping 16 ms, up 0.96 Mbps, down 0.50 Mbps 2 May 2016. Free with username and password for Diamond, three devices and three days.
Please post your speedtest.net results here
#47
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Concord, California.
Freebie version.
Not too terrible compared to some
Changed the server to the one nearest the hotel:
#52
Join Date: Jul 2012
Programs: HH D
Posts: 1,640
Just for comparision. Hilton Rotterdam.
0 ms / 35 Mbps / 45 Mbps / free on weekends, sorry the picture above is from a second try.
Could be truly 0ms because of fiber optic I guess. It really is fast.
Hilton Rotterdam BTW is company owned an operated. Most of the time they have great weekend rates (and clubs and high-end/low-end shopping are just around the hotel). But still they received poor ratings on review websites, because of their internet rates. So currently it's ALL FREE on weekends.
0 ms / 35 Mbps / 45 Mbps / free on weekends, sorry the picture above is from a second try.
Could be truly 0ms because of fiber optic I guess. It really is fast.
Hilton Rotterdam BTW is company owned an operated. Most of the time they have great weekend rates (and clubs and high-end/low-end shopping are just around the hotel). But still they received poor ratings on review websites, because of their internet rates. So currently it's ALL FREE on weekends.
#53
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
One (generalized) conclusion to draw from the data...
Folks are getting better service outside the US. Similar to my experience that suite UGs are more likely and executive lounge amenities are better at Hilton properties outside the US.
Folks are getting better service outside the US. Similar to my experience that suite UGs are more likely and executive lounge amenities are better at Hilton properties outside the US.
#55
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Doubletree in Denver, CO.
Not very good at all, but fast enough to stream a tv show.
Not very good at all, but fast enough to stream a tv show.
#56
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,322
#57
Join Date: Jan 2003
Location: STL
Programs: AA EXP, Delta Gold, Mariott Gold, Hilton Diamond, Avis Presidents Club
Posts: 307
32ms ping, .94 DL, .24 UL. Couldn't watch Game Center on my laptop tonight at Hampton inn and suites ( new hotel) in Roanoke. Unlike the last handful of weeks here, the hotel is no where near capacity either ( free selection)
#58
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
10/8.9 Mb/8.6 Mb/free/DFW Marriott
Hotel does have a two-tier spreed/pricing system but Golds and Plats get high speed option for free... includes free unlimited local and domestic phone service also.
Hilton... you should be embarrassed.
OT... also, their bathrobes are sized to properly fit actual adult male Americans
Hotel does have a two-tier spreed/pricing system but Golds and Plats get high speed option for free... includes free unlimited local and domestic phone service also.
Hilton... you should be embarrassed.
OT... also, their bathrobes are sized to properly fit actual adult male Americans
#59
Join Date: Oct 2014
Location: Somewhere between N.A. and S.E.A.
Programs: HHonors / UA M+ / TK M&S Elite
Posts: 370
Double Tree Kuala Lumpur Free Wifi
Ping: 82ms Upload: .97mbps Download: .95 mbps
Bloomberg live streaming worked well but with small hiccups while browsing simultaneously.
Ping: 82ms Upload: .97mbps Download: .95 mbps
Bloomberg live streaming worked well but with small hiccups while browsing simultaneously.
#60
Join Date: Aug 2012
Location: EWR/SNA/SUN
Programs: United 1K; Marriott Titanium
Posts: 499