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Old May 31, 2015, 8:35 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: paul00
Postings of speedtest.net / Ookla results at Hilton Properties

Minimum specifications of 'Stay Connected' (the Hilton Worldwide Guest Internet program) as of 2017:
  • Complimentary access to the hotel’s standard internet connection offering must be provided to all Hilton Honors members with Blue, Silver or Gold level status who have booked through an approved channel. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
  • Premium Internet access should be made available to guests at prices that are competitive with prevailing charges in the local market. The recommended maximum daily charge for Premium Internet access (wireless) is US$6.95. Diamond Hilton Honors members who have booked through an approved channel enjoy complimentary access to the hotel’s highest speed (Premium) internet connection offering. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
  • Minimum 6 Mbps download/upload (with Premium access) and 2Mbps download/upload (with Standard access).
  • Complimentary and Premium wireless Internet access must be available throughout the hotel.
  • Wireless Internet access must be installed in all guest accessible interior areas of the hotel to meet a minimum signal strength of -65 dBm (RSSI) on both the 2.4 and 5 GHz bands with a signal to noise ratio (SNR) of at least 30 dB.
  • The hotel is not permitted to apply total data consumption caps on a per user or device basis, throttle speeds by application type, or block/limit access to application types that lead to high bandwidth consumption rates.
  • All hotels must set individual bandwidth user caps which enable a minimum of 2 Mbps download/upload or higher for Complimentary Internet access and a minimum of 6 Mbps download/upload or higher for Premium Internet access and have sufficient bandwidth to deliver to that standard. The bandwidth user caps for the Premium offering must always be at least three times higher than the Complimentary offering (example: a 9Mbps download/upload Premium cap setting would be paired with a 3 Mbps download/upload or less Complimentary cap setting).
  • Hotels may offer wired access in addition to wireless.

Add your results here


HGI San Francisco-Oakland Bay Bridge: Ping 45 ms, Down 1.89 Mbps, Up 0.87 Mbps (06 Jun 2015)
HGI Pismo Beach, CA: Ping: 30 ms; Down: 0.79 Mbps; Up: 0.36 Mbps (1 Jun 2015)
HGI Monterey, CA: Ping: 37 ms; Down 2.88 Mbps; Up 1.41 Mbps (31 May 2015)
HI Atlanta-Southlake, GA: Ping 8ms; Down 3.87Mbps; Up 1.65Mbps (18 May 2015)(Free HHonors Internet Connection)

Florida

Dade City, Hampton Inn: Ping:66ms; Down 3.42mbps; Up 1.17mbps 6.22.15 (only 1 speed is offered)
Tampa, DoubleTree, Westshore: Ping:78ms; Down 0.53mbps; Up 0.14mbps 6.29.15 (only 1 speed is offered)
Tampa, Hilton, Downtown: Ping:29ms; Down 6.46mbps; Up 3.51mbps 6.24.15 (free diamond with comp code)
Tampa, Hilton Garden, Westshore: Ping:68ms; Down 5.61mbps; Up 2.78mbps 7.2.15 (free diamond by selecting HHonors with login and room #)
Tampa Brandon, Embassy Suites: Ping:28ms; Down 2.26mbps; Up 1.00mbps 6.18.15 (free diamond with comp code)
Tampa Brandon/Riverview, Hilton Garden: Ping:42ms; Down 3.02mbps; Up 1.44mbps 7.1.15 (free diamond by selecting HHonors with login and room #)

Europe:

Hilton Brussels Grand Place: 18 ms, 9.50 Mbps down, 6.41 Mbps up 13 May 2017. Free, only agree to T&C.
Hilton Rome FCO: ping 16 ms, up 0.96 Mbps, down 0.50 Mbps 2 May 2016. Free with username and password for Diamond, three devices and three days.
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Please post your speedtest.net results here

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Old Jan 19, 2016, 9:20 pm
  #571  
 
Join Date: Nov 2007
Location: USA
Posts: 1,685
HGI IND Airport - so-called "Premium"

Ysitincoach is offline  
Old Jan 21, 2016, 7:03 pm
  #572  
 
Join Date: Jul 2004
Posts: 611
DoubleTree by Hilton - Berkeley Marina

Diamond wifi internet:

alchemista is offline  
Old Jan 28, 2016, 2:35 am
  #573  
 
Join Date: Aug 2008
Posts: 1,470
Hilton Petaling Jaya, Malaysia

Hilton PJ - So called "Premium"



http://www.speedtest.net/my-result/5035900684

Actual connection seems much slower than these numbers would indicate; can't wait for the Marriott to open in PJ

PS. How does everyone get the nice speedtest image on FlyerTalk?
shonamac is offline  
Old Jan 28, 2016, 11:29 pm
  #574  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Embassy Suites by Hilton Santa Clara Silicon Valley:



Code provided by front desk at check-in.

Originally Posted by carpediem22
PS. How does everyone get the nice speedtest image on FlyerTalk?
After you do the test, click on Share this Result, then click on the Forum tab, then click on Copy. Paste the result on FT.
Howste is offline  
Old Jan 30, 2016, 4:00 am
  #575  
 
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
Hilton Brussels City in Belgium:



Not sure if it's a premium connection or not, no special vouchers given just told to login with name + room number
Gagravarr is offline  
Old Jan 31, 2016, 6:57 am
  #576  
 
Join Date: Mar 2014
Location: Drammen, Norway
Programs: SAS Eurobonus Diamond, HHonors Diamond
Posts: 298
This is NOT good. I'm at Hilton New York Midtown. When checking in I asked for the free Premium Internet for Diamond. I was told that I should sign in with my HHonors credentials and I would have Premium automatically. This has worked fine for me in many hotels, so it was OK. But here it's NOT working. Look at the first Speed test in the attached picture. I got useless snail speed.
After one day with this speed, I complained. They gave me a code to use and see what happened (the second Speed test in the attached picture)!
Attached Images  

Last edited by runarbg; Jan 31, 2016 at 3:16 pm
runarbg is offline  
Old Feb 10, 2016, 7:56 am
  #577  
Hilton 25+ BadgeHyatt 5+ Badge
 
Join Date: Jul 2013
Posts: 812
DoubleTree by Hilton Hotel Agra, India

'Premium' internet (complimentary access as a Diamond member):

paul00 is offline  
Old Feb 12, 2016, 10:13 am
  #578  
Hilton 25+ BadgeHyatt 5+ Badge
 
Join Date: Jul 2013
Posts: 812
Hilton Jaipur, India

'Premium' internet (complimentary access as a Diamond member):



Grade D rating from speedtest.net (75% of the Indian population has faster internet access than the 'premium' internet connection at Hilton Jaipur)
paul00 is offline  
Old Feb 12, 2016, 11:43 am
  #579  
FlyerTalk Evangelist
 
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Originally Posted by carpediem22
...
PS. How does everyone get the nice speedtest image on FlyerTalk?
After the test completes, click on "Share This Result"... just below where the upload speed is posted.

Next, click the "Forum" option and then "Copy."

This gives you the URL that you can paste in your FT post, complete with all of the HTML code required to display the image.

It appears that you selected "Web" rather than "Forum."
StayingHomeIsBetter is offline  
Old Feb 13, 2016, 9:19 pm
  #580  
 
Join Date: Jul 2004
Posts: 611
Hampton Inn & Suites Pueblo/North
wired connection - room login as Diamond member

alchemista is offline  
Old Feb 14, 2016, 8:46 am
  #581  
Suspended
 
Join Date: Dec 2006
Location: Paris, France
Programs: Over-entitled UA 1PMM; JetSmarter; HHonors Gold
Posts: 9,723
Hilton Edinburgh Grovesnor



I have yet to be able to successfully log into the Hilton website.
oenophilist is offline  
Old Feb 15, 2016, 3:13 am
  #582  
 
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 926
Hilton Hua Hin - premium indeed!

Alawyer is offline  
Old Feb 15, 2016, 3:26 pm
  #583  
 
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
Hilton Jackson, MS



YouTube and other video streaming is unusable. VPN is nearly impossible to use.
aww3583 is offline  
Old Feb 16, 2016, 11:22 pm
  #584  
 
Join Date: Nov 2007
Location: USA
Posts: 1,685
Hampton Inn, Columbus OH, OSU Campus

Premium purchase

Ysitincoach is offline  
Old Feb 18, 2016, 5:18 am
  #585  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Hampton Inn & Suites, Asheville I-26

Howste is offline  


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