Is the HH DM line down?
Feb 7, 2014, 8:03 am
#2
FlyerTalk Evangelist
Join Date: Sep 2001
Location: Worcester, MA, BOS, PVD, BDL, MHT, ??ORH??
Programs: Delta Platinum, HHonors Diamond, PC Platinum
Posts: 11,928
Yes, tried diamond number for a couple hours last night - phone answered, went to music, then after two seconds of music dial tone. Tried on the Gold number on my wife's card, same thing.
Called generic HHonors number (oh the horror), put in my HHonors diamond number and was hung up on immediately transfer. Dialed generic HHonors again and pressed 0, eventually got through to diamond desk. Told CSR and he said they have been having trouble all night but knew about it.
Called generic HHonors number (oh the horror), put in my HHonors diamond number and was hung up on immediately transfer. Dialed generic HHonors again and pressed 0, eventually got through to diamond desk. Told CSR and he said they have been having trouble all night but knew about it.