Hilton Honors® Visa® Signature Card from Citibank®
Nov 27, 2000, 6:30 am
#1
Original Member
Original Poster
Join Date: May 1998
Location: Long Island, NY
Posts: 1,664
Hilton Honors® Visa® Signature Card from Citibank®
From USA Today:
Sharp card: Hilton HHonors Visa Platinum card from Citibank gives three HHonors points for dollars spent at Hiltons, or two points per dollar at most other merchants. Call 888-601-7083 for card details.
Interesting they added a Visa along with Amex
--Jim
Sharp card: Hilton HHonors Visa Platinum card from Citibank gives three HHonors points for dollars spent at Hiltons, or two points per dollar at most other merchants. Call 888-601-7083 for card details.
Interesting they added a Visa along with Amex
--Jim
Nov 29, 2000, 8:09 am
#5
Join Date: Jul 1999
Posts: 195
Both cards are no fee.
Amex awards you 5 pts/$ at Hilton and 3 pts/$ for all other charges.
Visa awards 3 pts/$ at Hilton and 2 pts/$ for all other charges.
Amex is better unless you tend to spend at locations that don't accept Amex.
Also, I called and you can earn the 7,500 activation bonus on the Visa card even if you have the Amex card.
Amex awards you 5 pts/$ at Hilton and 3 pts/$ for all other charges.
Visa awards 3 pts/$ at Hilton and 2 pts/$ for all other charges.
Amex is better unless you tend to spend at locations that don't accept Amex.
Also, I called and you can earn the 7,500 activation bonus on the Visa card even if you have the Amex card.
Jan 29, 2001, 11:24 am
#6
Join Date: Jan 2001
Location: Pinckney, MI USA
Posts: 379
Hilton Silver Visa Card
Hello,
I registered for the Hilton Promo Last year.
Get a Hilton Amer Express card and after first purchase get something like 7500 Hhonors.
So after those were registered to my account, I cancelled my Amex account.
I then called Hilton and applied for the same promo on their new Platinum Visa account.
Will I still get the 7,500 Hhonors???
I registered for the Hilton Promo Last year.
Get a Hilton Amer Express card and after first purchase get something like 7500 Hhonors.
So after those were registered to my account, I cancelled my Amex account.
I then called Hilton and applied for the same promo on their new Platinum Visa account.
Will I still get the 7,500 Hhonors???
Mar 7, 2001, 8:08 pm
#9
Join Date: Jun 2000
Location: Chicago
Posts: 7
Hilton HHonors® Visa® Signature Card from Citibank®
Hello,
Can someone explain what the deal is with the Hilton Honors Visa card from Citibank? I got approved for this card last month and just finished my first billing cycle. I'm wondering if anyone knows how long the points take to post into your HHonors account after you recieve your credit card statement in the mail. Also, how long did the 7500 bonus points take to post? Another thing, how come Citibank isn't advertising this card anywhere? Its not listed on the websites of Citibank USA, nor on Hilton or HiltonHHonors.com. Is there any reason why it is operating in stealth mode? Finally, is this really Citibank?? I just called them on the phone to verify that they have my correct HHonors account number. The first time this Hispanic woman answered the phone who couldn't speak or comprehend simple English. I repeated 4 times "Ma'm, do you have my Hilton Honors account number?" And all 4 times she either told me my name or the phone number for Hilton. I hung up and called back 5 minutes later. This guy picks the phone and when I ask him to verify my HHonors acct number, he says he has no idea what it is or how / when / why the points are transferred!? At first he asks, isn't your Hilton Honors account number same as your Visa card number??? I was umm...NO! When I asked him how they would credit the points into my account with knowing the HHOnors number, he said "they probably do it by name". This is amazing....just doesn't seem like real Citibank customer service standards, and I've been a Citibank customer for many years now. Anyone have similar experiences? The card seems really cool. I have a VERY generous credit line with 0% APR until September, which is great because I just blew up $800 on a satellite dish, but I would also love to see my HHonors points posted soon. What's up..
Can someone explain what the deal is with the Hilton Honors Visa card from Citibank? I got approved for this card last month and just finished my first billing cycle. I'm wondering if anyone knows how long the points take to post into your HHonors account after you recieve your credit card statement in the mail. Also, how long did the 7500 bonus points take to post? Another thing, how come Citibank isn't advertising this card anywhere? Its not listed on the websites of Citibank USA, nor on Hilton or HiltonHHonors.com. Is there any reason why it is operating in stealth mode? Finally, is this really Citibank?? I just called them on the phone to verify that they have my correct HHonors account number. The first time this Hispanic woman answered the phone who couldn't speak or comprehend simple English. I repeated 4 times "Ma'm, do you have my Hilton Honors account number?" And all 4 times she either told me my name or the phone number for Hilton. I hung up and called back 5 minutes later. This guy picks the phone and when I ask him to verify my HHonors acct number, he says he has no idea what it is or how / when / why the points are transferred!? At first he asks, isn't your Hilton Honors account number same as your Visa card number??? I was umm...NO! When I asked him how they would credit the points into my account with knowing the HHOnors number, he said "they probably do it by name". This is amazing....just doesn't seem like real Citibank customer service standards, and I've been a Citibank customer for many years now. Anyone have similar experiences? The card seems really cool. I have a VERY generous credit line with 0% APR until September, which is great because I just blew up $800 on a satellite dish, but I would also love to see my HHonors points posted soon. What's up..
Mar 8, 2001, 7:26 am
#11
Join Date: May 1999
Posts: 6,084
mel -- This card is issued by Citibank USA, which is different from Citibank NA that you most likely dealt with in the past. Why this card is not listed on the HHonors site, or on the main Citibank USA site, is beyond me, but there is a special web site just for this card: http://www.hhonorscard.com .
Mar 8, 2001, 3:59 pm
#13
Join Date: Jan 2001
Location: Pinckney, MI USA
Posts: 379
I also had problems getting the 7500 points. After about 2 phone calls to HHonors and Citibank, supposedly today at noon (72 hours) the 7500 points were suppose to post. I made my 1st purchase 1/14/2001. I was told by someone at HHonors they I had earned the points but HHonors screwed up and it wasn't posting to my correct HHonors account. If it isn't there by tomorrow at noon I am calling, complaining and demanding more points (this usually works).
Just keep bugging them. If you don't get anywhere, hang up and try another Hhonors/Citibank person.
HHonors always has had horrible service in my opinion.
I truly believe I will have these points soon. Good luck.
Just keep bugging them. If you don't get anywhere, hang up and try another Hhonors/Citibank person.
HHonors always has had horrible service in my opinion.
I truly believe I will have these points soon. Good luck.
Mar 8, 2001, 5:18 pm
#14
Join Date: Jan 2001
Location: Pinckney, MI USA
Posts: 379
Spoke to HHonors again tonight. Supposedly the Liason between HHonors and Citibank was out sick all week (give me a break).
Anyway, they said they would give me the 7500 points next week when she gets back.
I complained (nicely) and she gave me 3,000 points (which are already in my account).
I figure I can wait another week for the 7,500 since they gave me an extra 3,000.
Not a bad deal.
I started talking real nice to the HHonors rep. I figured she would only give me 1,000.
Those fools.
Anyway, they said they would give me the 7500 points next week when she gets back.
I complained (nicely) and she gave me 3,000 points (which are already in my account).
I figure I can wait another week for the 7,500 since they gave me an extra 3,000.
Not a bad deal.
I started talking real nice to the HHonors rep. I figured she would only give me 1,000.
Those fools.
Mar 9, 2001, 1:03 pm
#15
Join Date: Apr 2000
Location: chicago,illinois
Posts: 150
Mel,
thanks for the post,as it reminded me that I too got this card at the end of january,but not only did I not get my HH points as promised,I've never gotten my first bill!!!Checked my account on-line today and shows a current balance of 748.86 with no payment due.(first transaction took place Jan.29,2001 last onemarch 2,2001)
Checked account history which shows:
Due BY:N/A
Min.Pmt.Due:N/A
Days in billing cycle:N/A
Called their customer service who could not tell me when these charges would be due or when I would get a statement,but assured me I was not past due.
IF it is this hard to get a statement I can only imagine how long it will take to get the HH POINTS.
I think they are a little screwed up.
thanks for the post,as it reminded me that I too got this card at the end of january,but not only did I not get my HH points as promised,I've never gotten my first bill!!!Checked my account on-line today and shows a current balance of 748.86 with no payment due.(first transaction took place Jan.29,2001 last onemarch 2,2001)
Checked account history which shows:
Due BY:N/A
Min.Pmt.Due:N/A
Days in billing cycle:N/A
Called their customer service who could not tell me when these charges would be due or when I would get a statement,but assured me I was not past due.
IF it is this hard to get a statement I can only imagine how long it will take to get the HH POINTS.
I think they are a little screwed up.