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Anyone been comped GOLD with 3000 missing base points?

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Anyone been comped GOLD with 3000 missing base points?

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Old Jan 20, 2010, 9:04 pm
  #1  
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Join Date: Jul 2002
Location: SYD, Australia......Hotels: HHon LT Diamond, Hyatt LT Glob, Marriott AMB (LT Gold), IHG AMB (20 years of SCC and RoyAMB dropped 2024)...Airlines: BA GGL (OW Emerald), LH FTL (*S), QF Plat (LT Gold), VA, UA Silver (*S), SQ Silver (*S)
Posts: 2,101
Anyone been comped GOLD with 3000 missing base points?

There was nothing I could do but I ended up 2009 with only 57.000 base points. I just could not fit in another stay in December. Has anyone been this close to retaining GOLD VIP and been given Gold for another year as a good will gesture?
Sydfly is offline  
Old Feb 4, 2010, 4:55 pm
  #2  
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Join Date: Jul 2002
Location: SYD, Australia......Hotels: HHon LT Diamond, Hyatt LT Glob, Marriott AMB (LT Gold), IHG AMB (20 years of SCC and RoyAMB dropped 2024)...Airlines: BA GGL (OW Emerald), LH FTL (*S), QF Plat (LT Gold), VA, UA Silver (*S), SQ Silver (*S)
Posts: 2,101
Hm, gues this means "no". I might have to wait until March to see whether Hilton will downgrade me or appreciate the $5700 I spent with them last year.
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Old Feb 4, 2010, 5:11 pm
  #3  
 
Join Date: Oct 2006
Location: YYZ/DLC
Programs: AP, HHonours Diamond
Posts: 3,722
I think you can plead your case with our helpful resident HHonors rep. on the board. Perhaps they can look in to it and provide an amicable solution. Honestly with Hilton giving out so many unsolicited Golds to everyone I would be really surprised if they do not pick you up for another year.

Had you played the mattress hop game you could have had Diamond for far less than $5700.

Good luck.
payam81 is offline  
Old Feb 4, 2010, 5:42 pm
  #4  
zaf
 
Join Date: Oct 2008
Location: Toronto, ON
Programs: HH Gold VIP, BonVoy Gold, BAEC Gold, AmEx Platinum, Visa Infinite
Posts: 689
Originally Posted by Sydfly
Hm, gues this means "no". I might have to wait until March to see whether Hilton will downgrade me or appreciate the $5700 I spent with them last year.
I was in a similar case but earlier than yourself. Early december I had ±6000 base points left to get to Gold VIP. I was planning a trip on christmas to NY that if I stayed at hilton I will definitely make it to Gold (>60000 base points). I called the HHonors to ask them to up me to Gold before I go so I can make use of the benefits (since I will be gold anyway, I was silver at that time), I told them that I am also SPG gold and I am consider the W hotel where I will receive Gold SPG benefits. At first the agent denied my request. Then I asked to speak with supervisor who was very helpful and generous to upgrade me to Gold VIP.
I did stay in Hilton times square over christmas and my base points had exceeded 60k by Dec 27 anyway. But the difference for me was that I got an upgrade and breakfast for two. Benefits that were worth around 400 USD if not more.
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Old Feb 4, 2010, 7:33 pm
  #5  
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Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Originally Posted by Sydfly
Hm, gues this means "no". I might have to wait until March to see whether Hilton will downgrade me or appreciate the $5700 I spent with them last year.
I was just missed requalifying as Diamond - on points as well - and got no love from HHonors.

Get am AMEX Surpass card - that's the group HHonors seems to favor at this point.
bdemaria is offline  
Old Feb 7, 2010, 7:45 pm
  #6  
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Join Date: Jul 2002
Location: SYD, Australia......Hotels: HHon LT Diamond, Hyatt LT Glob, Marriott AMB (LT Gold), IHG AMB (20 years of SCC and RoyAMB dropped 2024)...Airlines: BA GGL (OW Emerald), LH FTL (*S), QF Plat (LT Gold), VA, UA Silver (*S), SQ Silver (*S)
Posts: 2,101
Originally Posted by bdemaria
I was just missed requalifying as Diamond - on points as well - and got no love from HHonors.

Get am AMEX Surpass card - that's the group HHonors seems to favor at this point.
How do you already know that they will downgrade your status? Wouldn't they wait until March to do this?

My account still shows "Gold" and if worse comes to worse I can probably get the status based on my Amex Centurion card. But this was so painful in the past and took months to do that I'd rather have them upgrade the status based on my base points from last year.
Sydfly is offline  


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