Gold benefits for ?2 rooms
#1
Original Poster
Join Date: Dec 2001
Location: Sydney
Programs: QF Plat, VA Gold, HH Diam, PC Plat, SPG Gold
Posts: 2,082
Gold benefits for ?2 rooms
Despite a search, and looking at the sticky at the top of this page, couldn't find the answer. If I book 2 rooms, would I get Gold VIP benefits (eg Executive floor upgrade) for each room? I suspect this is a YMMV situation...
#2
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
You're correct - it depends on the individual hotel and how strict they are on adhering to the rules. I've booked 2 rooms quite a few times and as Diamond, we've always been given the benefits for all 4 people from the 2 rooms. However the rules state that it's only the member and one guest entitled to the benefits.
#3
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,846
2 months ago I booked 2 rooms as Gold at Hiltons in Kuala Lumpur, Phuket and BKK. Both rooms were upgraded to executive floor, incl. lounge access - although at Millenium Hilton, BKK I had to beg for the second room to be upgraded.
#4
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,646
YMMV. The T&C benefits for the Gold/Diamond member & a guest. When I asked the DD, they confirmed this. I called a couple of times and got the same answer. However, at the hotel, they upgraded both of my rooms (Diamond member) without asking and gave all 4 of us full breakfast and EL access.
#5
Original Poster
Join Date: Dec 2001
Location: Sydney
Programs: QF Plat, VA Gold, HH Diam, PC Plat, SPG Gold
Posts: 2,082
Thanks for all your helpful replies.
By coincidence, I am planning to book 2 rooms at Hilton Kuala Lumpur^
By coincidence, I am planning to book 2 rooms at Hilton Kuala Lumpur^
#6
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,846
You should look forward to Hilton KL. Amazing rooms and Exec. lounge. The food and service in the lounge is just great.
We did not receive 2 rooms on same floor - apparently executive floors were full. One room was on a non-executive floor but I was told that the guests could nevertheless use the lounge - their room keys gave access to the top executive floor where the lounge is. The rooms were identical so (except for the view) it does not matter if the 2nd room is not on a executive floor as long as the guests get lounge access.
We did not receive 2 rooms on same floor - apparently executive floors were full. One room was on a non-executive floor but I was told that the guests could nevertheless use the lounge - their room keys gave access to the top executive floor where the lounge is. The rooms were identical so (except for the view) it does not matter if the 2nd room is not on a executive floor as long as the guests get lounge access.
#7
FlyerTalk Evangelist
Join Date: Apr 1999
Location: Bryn Mawr PA & Wailea HI
Posts: 15,726
I am a diamond and have booked two rooms a number of times at different hotels in the past year and every time the guests in the second room were granted exec lounge assess and occasionally were given rooms on the exec level.
MisterNice
MisterNice
#8
Original Poster
Join Date: Dec 2001
Location: Sydney
Programs: QF Plat, VA Gold, HH Diam, PC Plat, SPG Gold
Posts: 2,082
Hilton KL denied the upgrade to the second room last month
#10
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
I wish the opposite. When I travel with my family(once or twice per year) I like that the 4 of us get EL access.
I do not like very crowded Executive Lounges or children running/monopolizing the workstations, but with well behaved kids, I have no problem with it.
90/95% of the time I travel solo.
#11
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Points may be earned for two rooms, but benefits go the the elite member (including room upgrades for Gold and Diamond), not all rooms booked for his entourage.
#15
Join Date: Oct 2006
Location: YYZ/DLC
Programs: AP, HHonours Diamond
Posts: 3,722
When you say they denied the upgrade, you mean they denied the occupants of your other room entry to the EL? Cause as far as rooms are concerned, the executive floor's rooms are identical to the other floors, it's just the extended benefits that differs.
Also, if you book any of the suites, you will not be on an executive floor per my experience the 10 times or so I've stayed at Hilton KL this year. As a Diamond though, I've always been given the published benefits plus more, regardless of which floor I'm given the room.
Also, if you book any of the suites, you will not be on an executive floor per my experience the 10 times or so I've stayed at Hilton KL this year. As a Diamond though, I've always been given the published benefits plus more, regardless of which floor I'm given the room.