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Answers to Frequently Asked Questions for Honors Fast Ways to Free Stays (Q2) Promo

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Answers to Frequently Asked Questions for Honors Fast Ways to Free Stays (Q2) Promo

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Old Apr 6, 2010, 7:25 am
  #1  
Company Representative - Honors by Hilton
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Programs: Hilton Honors
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Answers to Frequently Asked Questions for Honors Fast Ways to Free Stays (Q2) Promo

This is the official thread from Hilton HHonors for the Fast Ways to Free Stays (Q2) promotion.
  • Members must register for the offer at: www.hhonors.com/freestay
  • Once registered, stays must begin and end between the offer period. This means that a stay starting April 5 checking out April 10 will not count.
  • Reward stays, including Q3FN and FN601s will not count towards the offer.
  • All eligible stays will count for the Q2 promo regardless of booking date, after you register for the promotion.
  • There is no cap on the rewards. Reward certificates are same as the Q1 offer and can be used at participating hotels worldwide.
  • Double base points will not count towards tier status. They are counted as bonus points vs. base points. Double points can be earned on reward stays as long as there are incidentals.
  • Member may participate in any of the airline promos and Q2 promotion simultaneously.
  • Third party rates do not count towards the offer.
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Old Apr 6, 2010, 7:34 am
  #2  
 
Join Date: Mar 2001
Location: Chicago, IL, USA
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Posts: 131
Are they still having technical difficulties with registration? When I register, I get this:

We're Sorry,

An error has occurred in the system, and we are unable to process your request at this time. The error has been recorded and will be investigated by the system administrator. We apologize for this inconvenience. You may contact the Hilton Reservations and Customer Care nearest you for assistance, or call 1-800-HHONORS.

Click Here to return to your account.
businessclass is offline  
Old Apr 6, 2010, 7:38 am
  #3  
 
Join Date: May 2009
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Do you have a list of participating or excluded hotels?
Minneapolis is offline  
Old Apr 6, 2010, 7:56 am
  #4  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
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Originally Posted by HHonorsRepresentative
[*]Reward stays, including Q3FN and FN601s will not count towards the offer.
[/LIST]
This is rather frustrating, since when I registered the landing page simply said

...free night certificate for four stays or double points on all your stays....

and the T&Cs at the bottom of that page and on the "make your choice" page make no mention of reward stays being excluded.
cblaisd is offline  
Old Apr 6, 2010, 8:09 am
  #5  
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Originally Posted by Minneapolis
Do you have a list of participating or excluded hotels?
Here you go, the excluded hotels will also be listed on the confirmation page.
Hampton Cullman CULLMAN AL . US.
Hampton Clarksville AR CLARKSVILLE AR . US.
Hampton Inn & Suites Show Low Pine Top SHOW LOW AZ . US.
Hilton Garden Inn Palm Springs Rancho Mirage RANCHO MIRAGE CA . US.
Hampton Glenwood Springs GLENWOOD SPRINGS CO . US.
Homewood Suites Newark Wilmington South NEWARK DE . US.
HAMPTON INN & SUITES OCALA BELLEVIEW OCALA FL . US.
Embassy Brunswick BRUNSWICK GA . US.
Hampton Madison Georgia Madison GA . US.
Hampton Savanna-95 North PORT WENTWORTH GA . US.
Hilton Garden Inn Evanston Church St Plaza EVANSTON IL . US.
Hampton Inn Cincinnati Florence 1-275 Airport Hebron KY . US.
HAMPTON KUTTWA KUTTAWA KY . US.
HILTON GARDEN INN BALTIMORE ARUNDEL MILLS HANOVER MD . US.
Hampton Inn & .Suites Rockland THOMASTON ME . US.
Embassy Troy/Auburn Hills TROY MI . US.
HOMEWOOD SUITES ST LOUIS GALLERIA RICHMOND HEIGHTS MO . US.
Hampton Inn Biloxi Beach Blvd BILOXI MS . US.
HAMPTON MORGANTON MORGANTON NC . US.
Embassy Suites Durahm Research Triangle RALEIGH NC . US.
Hampton Flemington FLEMINGTON NJ . US.
Hampton Inn & Suites Jamestown JAMESTOWN NY . US.
Hilton Garden Inn Akron Canton Airport AKRON OH . US.
Hampton Inn & Suite Toledo TOLEDO OH . US.
Hampton Inn & Suites Del Rio DEL RIO TX . US.
Hampton Tooele .UT Tooele UT . US.
Homewood Suites Dulles North DULLES VA . US.
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Old Apr 6, 2010, 8:11 am
  #6  
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businessclass, Thank you for letting us know you are having technical difficulties. We will look into the issue. If you can not register by the end of the day please PM your information and we will make sure you are registered.

Andrea (HHonors Representative)

Last edited by Hilton Honors Ambassador; Apr 6, 2010 at 8:23 am
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Old Apr 6, 2010, 8:25 am
  #7  
 
Join Date: Oct 2009
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Originally Posted by businessclass
Are they still having technical difficulties with registration? When I register, I get this:

We're Sorry,

An error has occurred in the system, and we are unable to process your request at this time. The error has been recorded and will be investigated by the system administrator. We apologize for this inconvenience. You may contact the Hilton Reservations and Customer Care nearest you for assistance, or call 1-800-HHONORS.

Click Here to return to your account.
+1, just got the same error.
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Old Apr 6, 2010, 8:29 am
  #8  
 
Join Date: Jan 2005
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Posts: 749
-delete-
KL808 is offline  
Old Apr 6, 2010, 8:32 am
  #9  
 
Join Date: Jan 2010
Posts: 32
worked ok for me selecting the free night option..
mpickup is offline  
Old Apr 6, 2010, 8:44 am
  #10  
 
Join Date: Jul 2005
Location: London
Posts: 2,385
Hi HHR, trying to clarification on a query. If i'm set up for Points+Points (ie not receiving Miles), and I also register for the BA Airline Promo, would I receive some sort of Points bonus instead? I ask because I registered for the Q4 Triple BA Miles promo despite being Points+Points, and instead of bonus Miles I got bonus Points. Not sure if that was a qirk.
kryten22uk is offline  
Old Apr 6, 2010, 8:50 am
  #11  
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So just to give me confidence: Any and all stays booked on the Hilton.com Website in any revenue room rate bucket are "eligible stays"? Right? There is no list of excluded rate code as we saw them in other promos?
Flying Lawyer is offline  
Old Apr 6, 2010, 8:54 am
  #12  
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
 
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Originally Posted by HHonorsRepresentative
This is the official thread from Hilton HHonors for the Fast Ways to Free Stays (Q2) promotion.
  • Members must register for the offer at: www.hhonors.com/freestay
  • Once registered, stays must begin and end between the offer period. This means that a stay starting April 5 checking out April 10 will not count.
  • Reward stays, including Q3FN and FN601s will not count towards the offer.
  • All eligible stays will count for the Q2 promo regardless of booking date, after you register for the promotion.
  • There is no cap on the rewards. Reward certificates are same as the Q1 offer and can be used at participating hotels worldwide.
  • Double base points will not count towards tier status. They are counted as bonus points vs. base points. Double points can be earned on reward stays as long as there are incidentals.
  • Member may participate in any of the airline promos and Q2 promotion simultaneously.
  • Third party rates do not count towards the offer.
thanks
Sweet Willie is offline  
Old Apr 6, 2010, 8:56 am
  #13  
Company Representative - Honors by Hilton
Original Poster
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Originally Posted by Flying Lawyer
So just to give me confidence: Any and all stays booked on the Hilton.com Website in any revenue room rate bucket are "eligible stays"? Right? There is no list of excluded rate code as we saw them in other promos?
There are excluded SRP's which are listed below.

2D2 2D BOOKING.COM ADV PUR
2G2 2G BOOKING ROOM ONLY
2WB 2W TRAVELWEB
4E4 4E GULLIVERS
A01 A0 ARES ADV PURCHASE
A31 A3 ARES ROOM ONLY
A62 A6 ARES PACKAGE
AC1 AC EXPEDIA PACKAGE
AH1 AH EXPEDIA ADV PUR
EXP AD EXPEDIA ROOM ONLY
O01 O0 HOTEL PLUS PTL PKG
O05 O5 HOTEL PLUS PORTAL AP
O06 O6 TRIP RES PKG
O08 O8 TRIP RES RM ONLY
OB1 OB ORBITZ PACKAGE
OR1 OR ORBITZ ROOM ONLY
OS1 OS ORBITZ ADV PURCHASE
S01 SO ORBITZ ADV PURCHASE
TN1 TN TRAVELOCITY RM ONLY
TP1 TP TRAVELOCITY PACKAGE
TS1 TS TRAVELOCITY ADV PUR
U01 U0 HOTEL PLUS PTL ROOM
XA1 OJXPA1 EXP HRN NREF VAC PKG
FIT IT TOUR WHOLESALE
FI1 FIT / TOUR RATE
HFP 9D HILTON FAMILY TRAVEL
HW0 C0 HOTWIRE RM ONLY
HWP CP HOTWIRE PACKAGE
HW3 C3 HOTWIRE RETAIL PKG
TL1 TL TRAVELOCITY ADV PUR
AD1 AD EXPEDIA ROOM ONLY
4G4 AG OCTOPUS TRAVEL AP
4F4 4F OCTOPUS TRAVEL AP
2A2 2A BOOKING.COM ADV PUR
A41 A4 ARES ADV PURCHASE
AE1 AE EXPEDIA ADV PUR
OL1 OL ORBITZ ADV PURCHASE
4Z4 4Z OCTOPUS TRAVEL AP
4Y4 4Y OCTOPUS RM ONLY
CT1 NK PRICELINE RM ONLY
CT2 0L PRICELINE RM ONLY
CTJ 0N PRICELINE RM ONLY
CT5 0P PRICELINE PACKAGE





INTL PROMOS
PR09SP Advanced purchase 2 for 1
PR25VF Spring Sale
PR09FN Hilton Extra Nights Offer
PR09FM Hilton Extra Nights Offer
PR09FK Hilton Extra Nights Offer
PR47FN ME Summer Offer
PR47FM ME Summer Offer
PR470Y Egyptian Offer
PR13LH Hilton Sorrento Palace Offer
PR137H Hilton Sorrento Palace Offer
PR13CB Corporate Benefits Employee Offer
0Y Egyptian Offer
0Y Egyptian Offer
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Old Apr 6, 2010, 9:02 am
  #14  
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
 
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Posts: 23,506
Originally Posted by HHonorsRepresentative
There are excluded SRP's which are listed below.
These should have been listed in your original post.@:-)

Last edited by Sweet Willie; Apr 6, 2010 at 12:21 pm
Sweet Willie is offline  
Old Apr 6, 2010, 9:09 am
  #15  
 
Join Date: Jan 2005
Location: LAX_AMS_MNL
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Posts: 749
Sorry if this is a stupid question, but which of these codes will pull up if you book on the hilton website?

Thanks
KL808 is offline  


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