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Old Jul 14, 09, 7:54 am   #1
 
Join Date: May 2006
Programs: AC 100K; SPG Plat (CEM); Hertz President's Circle
Posts: 92
Hertz Rewards - Point Earning History

Is it just me or does anyone else find it impossible to validate whether or not they are actually earning points on their rentals? I log into my account and can see the history for the past 3 months, but my Canadian airport rentals, which should qualify, don't show up. I've called several times and always get reassured they're there, but I don't believe them. I finally got one rep who acknowledged they were missing (as there are no individual entries that correspond to the rental contracts). She said she'd 'run an audit' for the past two years to check, and the points would be posted to my account, but I've yet to see any difference in my balance. I'm President's Circle and rent weekly.
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Old Jul 14, 09, 8:54 am   #2
 
Join Date: Apr 2006
Location: YTZ
Programs: Hertz PC; National EE; CX, Hilton, Marriott & SPG Gold; AC Tangerine
Posts: 5,480
Are you looking at #1 points or airline points. I put my points to BMI or Marriott, and keep a spreadsheet going to make sure I do not miss anything.

FWIW, I have the same problem of not seeing points/rentals when I go to the USA (as a Canadian)

-Brian
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Old Jul 14, 09, 9:00 am   #3
 
Join Date: May 2006
Programs: AC 100K; SPG Plat (CEM); Hertz President's Circle
Posts: 92
Hertz #1 points. I used to choose airline points (which was in many ways easier to manage, as I'd at least see them in my Aeroplan account with dates and I could track like I do my flight segments/status miles), but I've transitioned to keep the points in the resident currency. I have ZE1 in my profile to earn Hertz points yet still no visibility.
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